Operation Manual
Table Of Contents
- Media Server
- User’s Guide
- Getting to Know Your NSA
- NAS Starter Utility
- zCloud
- Web Configurator Basics
- Tutorials
- 5.1 Overview
- 5.2 Windows 7 Network
- 5.3 Windows 7 Network Map
- 5.4 Playing Media Files in Windows 7
- 5.5 Windows 7 Devices and Printers
- 5.6 Creating a Volume in a 2-Bay NSA
- 5.7 Creating a Volume in a 1-Bay NSA
- 5.8 Deleting a Volume
- 5.9 File Sharing Tutorials
- 5.10 Download Service Tutorial
- 5.11 Broadcatching Tutorial
- 5.12 Printer Server Tutorial
- 5.13 Copy and Flickr Auto Upload Tutorial
- 5.14 FTP Uploadr Tutorial
- 5.15 Web Configurator’s Security Sessions
- 5.16 Using FTPES to Connect to the NSA
- 5.17 Using a Mac to Access the NSA
- 5.18 How to Use the BackupPlanner
- Technical Reference
- Status Screen
- System Setting
- Storage
- Network
- Applications
- 10.1 Overview
- 10.2 What You Can Do
- 10.3 What You Need to Know
- 10.4 FTP Server
- 10.5 The Media Server Screens
- 10.6 The iTunes Server Screen
- 10.7 The Download Service Screen
- 10.8 The Web Publishing Screen
- 10.9 The Broadcatching Screen
- 10.10 The Print Server Screen
- 10.11 The Copy/Sync Button Screen
- 10.12 Technical Reference
- 10.12.1 Sharing Media Files on Your Network
- 10.12.2 Download Service
- 10.12.3 Link Capture Browser Plugin
- 10.12.4 Download Service Notification
- 10.12.5 P2P Download Security
- 10.12.6 Web Publishing Example
- 10.12.7 Web Publishing
- 10.12.8 Channel Guides for Broadcatching
- 10.12.9 Printer Sharing
- 10.12.10 Copying Files
- 10.12.11 Synchronizing Files
- Packages
- 11.1 Overview
- 11.2 What You Can Do
- 11.3 SMART Screen
- 11.4 DyDNS Screen
- 11.5 NFS Screen
- 11.6 Syslog Server Screen
- 11.7 TFTP Server Screen
- 11.8 eMule Screens
- 11.9 pyLoad Screen
- 11.10 ownCloud Setup
- 11.11 Polkast Setup
- 11.12 GoogleDrive
- 11.13 Memopal
- 11.14 Protect Screens
- 11.15 Backup Screens
- 11.16 Restore Screen
- 11.17 Technical Reference
- Auto Upload
- Dropbox
- Using Time Machine with the NSA
- Users
- Groups
- Shares
- Maintenance Screens
- Protecting Your Data
- Troubleshooting
- 20.1 Troubleshooting Overview
- 20.2 Power, Hardware, Connections, and LEDs
- 20.3 NAS Starter Utility
- 20.4 NSA Login and Access
- 20.5 I Cannot Access The NSA
- 20.6 Users Cannot Access the NSA
- 20.7 External USB Drives
- 20.8 Firmware
- 20.9 File Transfer
- 20.10 Networking
- 20.11 Some Features’ Screens Do Not Display
- 20.12 Media Server Functions
- 20.13 Download Service and Broadcatching Functions
- 20.14 Web Publishing
- 20.15 Auto Upload
- 20.16 Package Management
- 20.17 Backups
- 20.18 Google Drive
- Customer Support
- Product Specifications
- Legal Information
- Index
Media Server User’s Guide 347
CHAPTER 20
Troubleshooting
20.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware, Connections, and LEDs
• NAS Starter Utility
• NSA Login and Access
• I Cannot Access The NSA
• Users Cannot Access the NSA
• External USB Drives
• Firmware
• File Transfer
• Networking
• Some Features’ Screens Do Not Display
• Media Server Functions
• Download Service and Broadcatching Functions
• Web Publishing
• Auto Upload
• Package Management
• Backups
• Google Drive
20.2 Power, Hardware, Connections, and LEDs
The NSA PWR LED does not turn on (no LEDs are on).
• Make sure the NSA is turned on.
• Make sure you are using the power adaptor or cord included with the NSA.
• Make sure the power adaptor or cord is connected to the NSA and plugged in to an appropriate
power source. Make sure the power source is turned on.
• Turn the NSA off and on.