Operation Manual
Table Of Contents
- Media Server
- User’s Guide
- Getting to Know Your NSA
- NAS Starter Utility
- zCloud
- Web Configurator Basics
- Tutorials
- 5.1 Overview
- 5.2 Windows 7 Network
- 5.3 Windows 7 Network Map
- 5.4 Playing Media Files in Windows 7
- 5.5 Windows 7 Devices and Printers
- 5.6 Creating a Volume in a 2-Bay NSA
- 5.7 Creating a Volume in a 1-Bay NSA
- 5.8 Deleting a Volume
- 5.9 File Sharing Tutorials
- 5.10 Download Service Tutorial
- 5.11 Broadcatching Tutorial
- 5.12 Printer Server Tutorial
- 5.13 Copy and Flickr Auto Upload Tutorial
- 5.14 FTP Uploadr Tutorial
- 5.15 Web Configurator’s Security Sessions
- 5.16 Using FTPES to Connect to the NSA
- 5.17 Using a Mac to Access the NSA
- 5.18 How to Use the BackupPlanner
- Technical Reference
- Status Screen
- System Setting
- Storage
- Network
- Applications
- 10.1 Overview
- 10.2 What You Can Do
- 10.3 What You Need to Know
- 10.4 FTP Server
- 10.5 The Media Server Screens
- 10.6 The iTunes Server Screen
- 10.7 The Download Service Screen
- 10.8 The Web Publishing Screen
- 10.9 The Broadcatching Screen
- 10.10 The Print Server Screen
- 10.11 The Copy/Sync Button Screen
- 10.12 Technical Reference
- 10.12.1 Sharing Media Files on Your Network
- 10.12.2 Download Service
- 10.12.3 Link Capture Browser Plugin
- 10.12.4 Download Service Notification
- 10.12.5 P2P Download Security
- 10.12.6 Web Publishing Example
- 10.12.7 Web Publishing
- 10.12.8 Channel Guides for Broadcatching
- 10.12.9 Printer Sharing
- 10.12.10 Copying Files
- 10.12.11 Synchronizing Files
- Packages
- 11.1 Overview
- 11.2 What You Can Do
- 11.3 SMART Screen
- 11.4 DyDNS Screen
- 11.5 NFS Screen
- 11.6 Syslog Server Screen
- 11.7 TFTP Server Screen
- 11.8 eMule Screens
- 11.9 pyLoad Screen
- 11.10 ownCloud Setup
- 11.11 Polkast Setup
- 11.12 GoogleDrive
- 11.13 Memopal
- 11.14 Protect Screens
- 11.15 Backup Screens
- 11.16 Restore Screen
- 11.17 Technical Reference
- Auto Upload
- Dropbox
- Using Time Machine with the NSA
- Users
- Groups
- Shares
- Maintenance Screens
- Protecting Your Data
- Troubleshooting
- 20.1 Troubleshooting Overview
- 20.2 Power, Hardware, Connections, and LEDs
- 20.3 NAS Starter Utility
- 20.4 NSA Login and Access
- 20.5 I Cannot Access The NSA
- 20.6 Users Cannot Access the NSA
- 20.7 External USB Drives
- 20.8 Firmware
- 20.9 File Transfer
- 20.10 Networking
- 20.11 Some Features’ Screens Do Not Display
- 20.12 Media Server Functions
- 20.13 Download Service and Broadcatching Functions
- 20.14 Web Publishing
- 20.15 Auto Upload
- 20.16 Package Management
- 20.17 Backups
- 20.18 Google Drive
- Customer Support
- Product Specifications
- Legal Information
- Index
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Chapter 20 Troubleshooting
Media Server User’s Guide
358
I cannot use some applications in the Web Configurator.
• The firmware installed in your NSA includes the features mentioned in Section 4.5.2 on page 59.
This does not include the applications you can install using the Package Management screen.
• You can use the Package Management screen (Chapter 11 on page 225) to install more
applications from a web location (specified in the firmware) to your NSA.
• If you have installed the application and can see the application’s configuration screen but still
cannot use it, check that you have Enabled the application.
20.12 Media Server Functions
I set the media server function to publish a folder, but some of the files in the folder do not
display in the list on the media client.
Files with formats that are not supported on the media server may not display in the list. See
Section 21.2 on page 372 for the file formats that the media server supports.
I published a folder with the media server function, but the media client does not play some
of the files (or does not play them properly).
1 Files with formats that are not supported on the media server may not display in the list. See
Section 21.2 on page 372 for the file formats that the media server supports.
2 If you are using media client software, you may need to install codecs on your computer. Since the
media client software uses your computer’s installed codecs, files do not play if the required codec
is not installed on your computer.
3 The media client may not support the file’s format.
iTunes does not display the names of all the music files I just put on the NSA.
1 Make sure the files are a format supported by iTunes. See Section 21.3 on page 372.
2 Go to Applications > Media Server. Make sure the share containing the music files is published
and the iTunes server option is enabled.