Quick Start Manual

ENGLISH

Troubleshooting

Try the following if you cannot get to the NSA login

screen.

• Make sure the NSA is turned on.

• Check the NSA’s cable connections. Make sure the

NSA’s LAN LED (located on the LAN port) is on or

flashing.

• If you were trying to login directly by typing the server

name (default nsa320) into your web browsers

address field, make sure you typed it correctly. If it still

doesn’t work, try using the NAS Starter Utility.

• Make sure your computer’s IP address is in the same

subnet as the NSA’s IP address. You can use the NAS

Starter Utility to find the NSA’s IP address. See the

User’s Guide appendix on setting up your computer’s

IP address for how to change your computer’s IP

address. Skip this if you know that there are routers

between your computer and the NSA (like if you are

connecting through the Internet).

• Ping the NSA from your computer. Make sure your

computer’s Ethernet adapter is installed and

functioning properly. In a (Windows) computer, click

Start, (All) Programs, Accessories and then