User's Manual

Chapter 10 Voice
P-2612HW Series User’s Guide
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Pulse dialing sends a series of clicks to the local phone office in order to dial
numbers.
3
MWI (Message Waiting Indication)
Enable Message Waiting Indication (MWI) enables your phone to give you a
message–waiting (beeping) dial tone when you have a voice message(s). Your
VoIP service provider must have a messaging system that sends message waiting
status SIP packets as defined in RFC 3842.
Custom Tones (IVR)
IVR (Interactive Voice Response) is a feature that allows you to use your
telephone to interact with the ZyXEL Device. The ZyXEL Device allows you to
record custom tones for the Caller Ringing Tone and On Hold Tone functions.
The same recordings apply to both the caller ringing and on hold tones.
Recording Custom Tones
Use the following steps if you would like to create new tones or change your
tones:
1 Pick up the phone and press “****” on your phone’s keypad and wait for the
message that says you are in the configuration menu.
2 Press a number from 1101~1108 on your phone followed by the “#” key.
3 Play your desired music or voice recording into the receiver’s mouthpiece. Press
the “#” key.
4 You can continue to add, listen to, or delete tones, or you can hang up the receiver
when you are done.
Listening to Custom Tones
Do the following to listen to a custom tone:
3. The ZyXEL Device does not support pulse dialing at the time of writing.
Table 66 Custom Tones Details
LABEL DESCRIPTION
Total Time for All Tones 128 seconds for all custom tones combined
Time per Individual Tone 20 seconds
Total Number of Tones
Recordable
8
You can record up to 8 different custom tones but the total
time must be 128 seconds or less.