V300 Series IP Phone User’s Guide Version 1.00 11/2007 Edition 2 www.zyxel.
About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to configure the V300 using the LCD screen and/ or web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology. Related Documentation • Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It contains information on setting up and configuring the V300.
Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. 1 " Warnings tell you about things that could harm you or your device. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The V300 or V301 may be referred to as the “V300”, the “device”, the “system” or the “product” in this User’s Guide.
Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons. The V300 icon is not an exact representation of your device.
Safety Warnings Safety Warnings 1 For your safety, be sure to read and follow all warning notices and instructions. • Do NOT use this product near water, for example, in a wet basement or near a swimming pool. • Do NOT expose your device to dampness, dust or corrosive liquids. • Do NOT store things on the device. • Do NOT install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. • Connect ONLY suitable accessories to the device.
Safety Warnings V300 User’s Guide 7
Safety Warnings 8 V300 User’s Guide
Contents Overview Contents Overview Introduction ............................................................................................................................ 23 Introducing the V300 ................................................................................................................. 25 Hardware ................................................................................................................................... 29 LCD Screen Menus ..................................
Contents Overview 10 V300 User’s Guide
Table of Contents Table of Contents About This User's Guide .......................................................................................................... 3 Document Conventions............................................................................................................ 4 Safety Warnings........................................................................................................................ 6 Contents Overview .......................................................
Table of Contents 2.2.8 Making Conference Calls ........................................................................................... 35 2.2.9 Transferring a Call ...................................................................................................... 35 Part II: LCD Screen Menus .................................................................... 37 Chapter 3 Using the LCD Screen ...........................................................................................................
Table of Contents 6.2.7 SIP Service Domain ................................................................................................... 54 6.2.8 SIP User ID ................................................................................................................ 54 6.2.9 SIP Password ............................................................................................................. 55 6.3 DHCP ...........................................................................................
Table of Contents 10.1.1 Introduction to VoIP .................................................................................................. 79 10.1.2 Introduction to SIP .................................................................................................... 79 10.1.3 SIP Identities ............................................................................................................ 79 10.1.4 SIP Call Progression .......................................................................
Table of Contents 14.1 Logs Screen ....................................................................................................................113 Chapter 15 Tools....................................................................................................................................... 115 15.1 Firmware Upload Screen ..................................................................................................115 15.2 Configuration Screen ............................................
Table of Contents 16 V300 User’s Guide
List of Figures List of Figures Figure 1 Internet Telephony Service Provider Application ...................................................................... 26 Figure 2 IP-PBX Application .................................................................................................................. 27 Figure 3 Peer-to-peer Calling ................................................................................................................. 27 Figure 4 Front Panel Hardware .........................
List of Figures Figure 39 LCD Menu: SIP User ID - Edit................................................................................................ 55 Figure 40 LCD Menu: Authentication Password..................................................................................... 55 Figure 41 LCD Menu: Authentication Password - Edit ........................................................................... 55 Figure 42 LCD Menu: DHCP .......................................................................
List of Figures Figure 82 Maintenance > Time Setting ..................................................................................................111 Figure 83 Maintenance > Logs ..............................................................................................................113 Figure 84 Maintenance > Tools > Firmware Upload ..............................................................................115 Figure 85 Upload Warning ...........................................................
List of Figures Figure 125 Java (Sun) .......................................................................................................................... 156 Figure 126 Network Number and Host ID ............................................................................................ 158 Figure 127 Subnetting Example: Before Subnetting ............................................................................ 160 Figure 128 Subnetting Example: After Subnetting ..................................
List of Tables List of Tables Table 1 Models Covered ........................................................................................................................ 25 Table 2 Front Panel Hardware ............................................................................................................... 30 Table 3 Side Panel Hardware ................................................................................................................ 31 Table 4 Rear Panel Hardware ..................
List of Tables Table 39 Hardware Specifications ....................................................................................................... 129 Table 40 Firmware Specifications ........................................................................................................ 130 Table 41 Standards Supported ............................................................................................................ 131 Table 42 Power over Ethernet Injector Specifications ..................
P ART I Introduction Introducing the V300 (25) Hardware (29) 23
CHAPTER 1 Introducing the V300 This chapter introduces the main applications and features of the V300. It also introduces the ways you can manage the V300. 1.1 Overview The V300 is an IP phone that allows you to make phone calls over the Internet. Sending voice signals over the Internet is called Voice over IP (VoIP). VoIP allows you to call other IP phones, mobile phones or landlines all over the world.
Chapter 1 Introducing the V300 1.2.1 Make Calls via Internet Telephony Service Provider In a home or small office environment, you can use the V300 to make and receive VoIP telephone calls through an Internet Telephony Service Provider (ITSP). The following figure shows a basic example of how you make a VoIP call through an ITSP. In this example, you make a call from your V300 (A in the figure), which sends the call through your modem or router (B) to the Internet and the ITSP’s SIP server (C).
Chapter 1 Introducing the V300 Figure 2 IP-PBX Application 1.2.3 Make Peer-to-peer Calls Use the V300 to make a call to the recipient’s IP address without using a SIP server. Peer-topeer calls are also called “Point to Point” or “IP-to-IP” calls. You must know the peer’s IP address in order to do this. The following figure shows a basic example of how you would make a peer-to-peer VoIP call.
Chapter 1 Introducing the V300 1.4 Good Habits for Managing the V300 Do the following things regularly to make the V300 more secure and to manage the V300 more effectively. • Change the web configurator password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters. • Write down the password and put it in a safe place. • Keep the V300 in a safe place.
CHAPTER 2 Hardware This chapter describes the V300’s physical features, and how to use the V300’s phone functions. 2.1 Physical Features This section discusses the V300’s front, side, rear and base panel hardware features. See your Quick Start Guide for descriptions of how to set up the V300’s hardware and network connections.
Chapter 2 Hardware The following table describes the front panel hardware. Table 2 Front Panel Hardware 30 LABEL DESCRIPTION 1 Handset cradle. 2 LCD (Liquid Crystal Display) screen. 3 Menu Press this to display the V300’s configuration menu. When the menu displays, you can press this key again to exit the menu. The menu is not accessible when a call is in progress. 4 Navigator Use this to move around the V300’s screens. Press to go up one line in a menu, and press to go down one line.
Chapter 2 Hardware Table 2 Front Panel Hardware (continued) LABEL DESCRIPTION 7 Function keys The LEDs (lights) in these keys illuminate when they are active. VOICEMAIL Use this to check your voicemail messages, once the voicemail number is configured in the V300. MUTE Use this to mute the current call. The V300 no longer transmits a signal, but you can still hear the incoming signal. DND Use this to toggle the Do Not Disturb function on or off.
Chapter 2 Hardware Figure 6 Rear Panel The following table describes the rear panel hardware. Table 4 Rear Panel Hardware LABEL DESCRIPTION 1 Power socket Attach the included power adaptor, if you are not using Power over Ethernet (V301 only). See the product specifications appendix for power supply specifications. Note: Use only the power adaptor and cable that came with your V300. 2 LAN port Use an Ethernet cable to connect to your network.
Chapter 2 Hardware The following table describes the rear panel hardware. Table 5 Base Panel Hardware LABEL DESCRIPTION 1 Wall-mounting holes Use these to hang the V300 on a wall. See the wall-mounting appendix for details. 2 Handset port Use this to attach the included handset cable’s RJ-11 connector. 3 Reset button Use this to return the V300 to its factory default settings. See the appendix on product specifications for the default settings.
Chapter 2 Hardware Press the SPEAKER key. • If you want to use a headset: Press the HEADSET key. 2 Check that you can hear a dial tone. 3 Enter the number you want to call. If you have numbers stored in the V300’s phone book, you can use the navigator to select from the list of entries. 4 Press the yellow SEND key. During the call: • If you are using the headset or the speakerphone, you can switch to the handset by lifting it off the hook.
Chapter 2 Hardware Press the MUTE key once to mute a call. Press it a second time to return to the call. 2.2.6 Placing a Call on Hold When you place a call on hold, you neither receive nor transmit a signal. If your phone system is configured to use the Music on Hold feature, the person on the other end of the line hears the preconfigured music (or other audio). Otherwise, they hear nothing. Press the HOLD key once to place a call on hold. Press it a second time to return to the call. 2.2.
Chapter 2 Hardware • Wait until you hear the ringing tone, then simply put down the handset, press the Speaker key or the Headset key (depending on which you are using) to end the call. The call is transferred. This is known as a blind or unsupervised transfer. • Wait for the other person to answer, then end the call. This is known as a consultant or supervised transfer, and allows you to ask the other person whether they want to receive the call or not.
P ART II LCD Screen Menus Using the LCD Screen (39) The Phonebook (43) LCD Menus: Basic Settings (45) LCD Menus: Advanced (49) 37
CHAPTER 3 Using the LCD Screen This chapter shows how to use and configure the V300 via the LCD screen menu system. " See the web configurator section of this guide for background information on the V300’s features. 3.1 Navigation Use the following keys to move around the V300’s LCD screen menu system. • The navigator. Use this to move the cursor up and down (when selecting a menu item) or left and right (when editing a field). • The alphanumeric keypad.
Chapter 3 Using the LCD Screen 1 Select the feature you want to configure. In this example, press MENU to enter the menu system, then select Adv Setting. In the Adv Setting menu, select DHCP. The following screen displays. Figure 8 Example: DHCP 1. DHCP On If On appears, the feature is enabled. If Off appears, the feature is disabled. 2 To change the setting, press . 3.
Chapter 3 Using the LCD Screen Table 6 Keypad Characters KEY 1 1 [NONE] [NONE] !|# 2 2 ABC abc :;“ 3 3 DEF def /\? 4 4 GHI ghi @%& 5 5 JKL jkl .‘, 6 6 MNO mno +^= 7 7 PQRS pqrs ~-_ 8 8 TUV tuv () 9 9 WXYZ wxyz <> * . . . $* 0 0 [NONE] [NONE] [SPACE] # [CYCLE MODE] 3.4 LCD Menu Overview This section shows the LCD menus, and describes what you can do with each. Press the Navigator up or down to access the V300’s LCD menu system.
Chapter 3 Using the LCD Screen Table 7 LCD Menu Overview (continued) MENU Reset DESCRIPTION Restart Phone Use this to restart the V300. Using this feature does NOT return the V300 to its factory defaults. Reset Default Use this to return the V300 to its factory defaults. 3.5 The LCD Status Screen When you first turn on the V300 or make a call, the status screen displays. The status screen is divided into two main sections, as shown below.
CHAPTER 4 The Phonebook Use the V300’s phonebook to view or store the names and phone numbers of your contacts. The following sections describe how to add and use phonebook entries. 4.1 Add a Phonebook Entry Take the following steps to add a call record to the V300’s phonebook. 1 Press the Navigator up or down to display the previous called numbers. Figure 10 LCD Contact Record 1.
Chapter 4 The Phonebook Press the PHONEBOOK key. The Contact List screen displays. Figure 13 LCD Contact List Screen 1. Ann 1234 Scroll to the contact name or number you want to call, then press the SEND key to dial the number. " The numbers that display to the left of a contact’s name in this screen are index numbers only - you cannot use them to select an entry to call. 4.
CHAPTER 5 LCD Menus: Basic Settings This chapter discusses how to set up your V300 using the internal configuration menus. 5.1 Entering the Menu System Press MENU to enter the menu system. The Menu Setting screen displays as shown below. Figure 14 LCD Menu Setting Menu Setting: 1. Phonebook See the rest of this chapter for details on configuring each menu. For background information, see the relevant chapter in the web configurator section of this User’s Guide.
Chapter 5 LCD Menus: Basic Settings 5.3 The Volume Setting Menu Use these menus to set the loudness of the V300’s audio equipment. Figure 16 LCD Menu: Volume Setting 2. Vol Control 1. Speaker Volume The following table describes the labels in this screen. Table 8 LCD Menu: Volume Setting LABEL DESCRIPTION Speaker Volume Select this to set the internal speakerphone volume. This controls both the internal speaker and the internal microphone. Phone Vol Select this to set the handset volume.
Chapter 5 LCD Menus: Basic Settings The following table describes the labels in this menu. Table 9 LCD Menu: System Info LABEL DESCRIPTION IP Address This is the IP address currently assigned to the V300. This displays 0.0.0.0 if DHCP is disabled. Subnet Mask This is the subnet mask currently configured on the V300. This displays 0.0.0.0 if DHCP is disabled. Gateway This is the IP address of the device on the network your V300 uses to access the Internet. This displays 0.0.0.0 if DHCP is disabled.
Chapter 5 LCD Menus: Basic Settings Figure 21 LCD Menu: Reset: System Restart: Confirm Yes ->Press 1 No ->Press 2 5.6.2 Load Factory Default Use this screen to reset the V300 back to the factory defaults. 1 Select ResetDefault. Figure 22 LCD Menu: Reset: Reset Default 5. Reset 2. ResetDefault 2 Press .and the following screen displays. Press the 1 key to clear all user-entered information and return to the factory defaults.
CHAPTER 6 LCD Menus: Advanced This chapter discusses using the V300’s LCD menus to do the following things: • Set up your VoIP (SIP) account on the V300 - see Section 6.2 on page 49. • Set up your V300’s IP address - see Section 6.4 on page 56 and Section 6.3 on page 55. • Set up PPPoE (Point-to-Point Protocol over Ethernet) - see Section 6.5 on page 58. 6.1 The Advanced Setting Menu Press MENU to access the LCD screen menu system, select Advanced Setting and press The following screen displays. .
Chapter 6 LCD Menus: Advanced " " Once you have configured the fields in these menus with the correct information, the V300 must register with the SIP server. You may need to restart the V300 to do this. Enter information in these menus exactly as you received it from your VoIP service provider. If you were not given information for any menu or field, leave it at its default setting. Select Adv Setting > VoIP1 or VoIP2 and press . The following screen displays. Figure 25 LCD Menu: VoIP 1.
Chapter 6 LCD Menus: Advanced " If you have a SIP account like “1234567@voip-provider.com”, the SIP Number is “1234567”. Select Adv Setting > VoIP1 or VoIP2 > SIP Num. The following screen displays. Figure 26 LCD Menu: SIP Number 2. SIP Num If a SIP account number is already configured, it displays. Otherwise, no SIP number displays. Press to edit the SIP number, or press to return to the previous screen. 6.2.2.1 SIP Number - Edit Press in the SIP Num screen. The following screen displays.
Chapter 6 LCD Menus: Advanced Use PHONEBOOK to clear the previously-saved settings if any. Enter the new SIP server address and press to save the change. Alternatively, press to return to the previous screen. 6.2.4 SIP Server Port Use this screen to see and edit the port on the this account’s SIP server used for SIP calls. Select Advanced Setting > VoIP1 or VoIP2 > Serv Port. The following screen displays. Figure 30 LCD Menu: SIP Server Port 4.
Chapter 6 LCD Menus: Advanced The IP address of the SIP register server already configured on the V300 displays. If no IP address is already configured, none displays. Press to edit the SIP register server address, or press to return to the previous screen. 6.2.5.1 SIP Register Server - Edit Press in the Reg Addr screen. The following screen displays. Figure 33 LCD Menu: SIP Register Server Address - Edit 5. Reg Addr _ Use PHONEBOOK to clear the previously-saved settings if any.
Chapter 6 LCD Menus: Advanced 6.2.7 SIP Service Domain Use this to see and edit the SIP service domain configured for your SIP account. The SIP service domain of the VoIP service provider (the company that lets you make phonecalls over the Internet) is the domain name in a SIP URI. For example, if the SIP address is “1122334455@voip-provider.com”, then “voip-provider.com” is the SIP service domain. Select Adv Setting > VoIP1 or VoIP2 > Domain. The following screen displays.
Chapter 6 LCD Menus: Advanced Figure 39 LCD Menu: SIP User ID - Edit 8. User ID _ Use PHONEBOOK to clear the previously-saved settings if any. Enter the new SIP authentication ID. Press to save the change. Alternatively, press to return to the previous screen. 6.2.9 SIP Password Use this screen to see and edit the password for your SIP account. Select Adv Setting > VoIP1 or VoIP2 > Password. The following screen displays. Figure 40 LCD Menu: Authentication Password 9.
Chapter 6 LCD Menus: Advanced Check whether DHCP is enabled on the V300 or not. If DHCP is disabled (Off), press to enter the DHCP screen and press again to change the configuration (turn DHCP on). Alternatively press to return to the previous screen. " If static IP or PPPoE is enabled, DHCP will be disabled automatically. 6.4 Static IP Use this menu to manually configure your V300’s IP address, subnet mask and gateway settings.
Chapter 6 LCD Menus: Advanced 6.4.1.1 IP Address - Edit Press in the IP Address screen. The following screen displays. Figure 45 LCD Menu: IP Address - Edit 2. IP Address 0.0.0.0_ Use PHONEBOOK to clear the previously-saved settings if any. Enter your static IP address and press to save the change. Alternatively, press to return to the previous screen. 6.4.2 Gateway Select Adv Setting > Static IP > Gateway. The following screen displays. Figure 46 LCD Menu: Gateway 3. Gateway 0.0.0.
Chapter 6 LCD Menus: Advanced Figure 49 LCD Menu: Subnet Mask - Edit 4 Subnet Mask 0.0.0.0_ Use PHONEBOOK to clear the previously-saved settings if any. Enter the new subnet mask and press to save the change. Alternatively, press to return to the previous screen. 6.4.4 First and Second DNS Servers Use these screens to enter the IP address(es) of DNS (Domain Name System) servers on your network.
Chapter 6 LCD Menus: Advanced The following table describes the labels in this screen. Table 13 LCD Menu: PPPoE LABEL DESCRIPTION PPPoE Use this to turn PPPoE on. If DHCP or static IP is enabled, PPPoE will be disabled automatically. Username Enter your PPPoE username. Password Enter your PPPoE password. 6.5.1 PPPoE Username Select Adv Setting > PPPoE > Username. The following screen displays. Figure 53 LCD Menu: PPPoE Username 2.
Chapter 6 LCD Menus: Advanced Use PHONEBOOK to clear the previously-saved settings if any. Enter your PPPoE username and press to save the change. Alternatively, press to return to the previous screen.
P ART III The Web Configurator Introducing the Web Configurator (63) Status Screens (69) Network Setup (75) SIP Account Setup (79) Phone Setup (93) The Phone Book (97) 61
CHAPTER 7 Introducing the Web Configurator This chapter describes how to access the V300’s web configurator and provides an overview of its screens. 7.1 Accessing the Web Configurator 1 Make sure your hardware is properly connected and prepare your computer or computer network to connect to the V300 (refer to the Quick Start Guide). 2 Launch your web browser. 3 Enter the V300’s IP address as the URL. The V300 is set to get an IP address automatically.
Chapter 7 Introducing the Web Configurator 5 It is strongly recommended that you change your password in the screen that displays next. " If you do not change your password, anyone who knows the default password can access your phonebook and SIP account information over the network. 6 Type a new password (and retype it to confirm) then click Apply. Alternatively, click Ignore. " If you do not change the password, the following screen appears every time you log in.
Chapter 7 Introducing the Web Configurator Figure 59 The Status Screen A B C D As illustrated above, the web configurator screen is divided into four parts. • • • • A - title bar B - navigation panel C - main window D - status bar 7.1.1 Title Bar The title bar has some icons in the upper right corner. The icons have the following functions. Table 14 Web Configurator Icons in the Title Bar ICON DESCRIPTION Language: At the time of writing, only English is supported.
Chapter 7 Introducing the Web Configurator 7.1.2 Navigation Panel Use the menu items on the navigation panel to open screens and configure the V300’s features. The following table describes the menu items. Table 15 Navigation Panel Summary LINK TAB Status FUNCTION This screen contains administrative and system-related information. Network Ethernet Internet Connection Use this screen to configure ISP parameters, WAN IP address assignment and other advanced properties.
Chapter 7 Introducing the Web Configurator 7.1.4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated.
Chapter 7 Introducing the Web Configurator 68 V300 User’s Guide
CHAPTER 8 Status Screens Use the Status screens to see the current status of the V300, its system resources, interfaces, and SIP accounts. You can also register and unregister SIP accounts. The Status screen also provides detailed traffic and VoIP statistics. 8.1 Status Screen Click Status to open this screen. Figure 60 Status Screen Each field is described in the following table. Table 16 Status Screen LABEL DESCRIPTION Refresh Interval Enter how often you want the V300 to update this screen.
Chapter 8 Status Screens Table 16 Status Screen LABEL DESCRIPTION Device Information System Name This field displays the V300’s system name. It is used for identification. You can change this in the Maintenance > System > General screen’s System Name field. Firmware Version This field displays the current version of the firmware inside the device. It also shows the date the firmware version was created. You can change the firmware version by uploading new firmware in Maintenance > Tools > Firmware.
Chapter 8 Status Screens Table 16 Status Screen LABEL URI DESCRIPTION This field displays the account number and service domain of the SIP account. You can change these in VoIP > SIP > SIP Settings. Summary VoIP Statistics Click this link to view statistics about your VoIP usage. Packet Statistics Click this link to view port status and packet specific statistics. 8.2 Packet Statistics To access this screen, open the Status screen (see Section 8.1 on page 69), and click (Details...
Chapter 8 Status Screens Table 17 Packet Statistics (continued) LABEL DESCRIPTION Set Interval Click this button to apply the new poll interval you entered in the Poll Interval field. Stop Click this button to halt the refreshing of the system statistics. 8.3 VoIP Statistics This screen displays SIP registration information, status of calls and VoIP traffic statistics. To access this screen, open the Status screen (see Section 8.1 on page 69), and click (Details...) next to VoIP Statistics.
Chapter 8 Status Screens Table 18 VoIP Statistics LABEL Last Outgoing Number DESCRIPTION This field displays the last number the SIP account called. It displays N/A if the SIP account has never dialed a number. Call Statistics Call This field displays the V300’s line number. Status This field indicates whether the line is active or not. Idle - The line is not active. Dial - the line is active and a connection to a SIP server has been made, but a call is not in progress.
Chapter 8 Status Screens 74 V300 User’s Guide
CHAPTER 9 Network Setup This chapter discusses how to configure the V300’s network settings. 9.1 TCP/IP Parameters 9.1.1 IP Address Assignment Every computer on the Internet must have a unique IP address. If your networks are isolated from the Internet (for instance, only between your two branch offices) you can assign any IP addresses to the hosts without problems.
Chapter 9 Network Setup Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established.
Chapter 9 Network Setup Figure 63 Network > Internet Connection The following table describes the labels in this screen. Table 20 Network > Internet Connection LABEL DESCRIPTION Ethernet TCP/IP Settings Get automatically from DHCP Select this option if your ISP did not give you an IP address. Use Fixed IP Address Select this option If your ISP assigned a fixed IP address. Enter the address information in the following fields.
Chapter 9 Network Setup Click Network > Ethernet > Mgnt Port. The following screen displays. Figure 64 Network > Mgnt Port The following table describes the labels in this screen. Table 21 Network > Mgnt Port LABEL DESCRIPTION Management IP Address IP Address 78 Enter the new management IP address you want the V300 to use. Apply Click this to save your changes. Reset Click this to reload the previous configuration for this screen.
CHAPTER 10 SIP Account Setup This chapter discusses the V300’s VoIP > SIP screens. 10.1 SIP Overview 10.1.1 Introduction to VoIP VoIP (Voice over IP) is the sending of voice signals over the Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional circuit-switched telephone network. You can also use servers to run telephone service applications like PBX services and voice mail.
Chapter 10 SIP Account Setup 10.1.3.2 SIP Service Domain The SIP service domain of the VoIP service provider (the company that lets you make phone calls over the Internet) is the domain name in a SIP URI. For example, if the SIP address is 1122334455@VoIP-provider.com, then “VoIP-provider.com” is the SIP service domain. 10.1.4 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP call. A calls B. Table 22 SIP Call Progression A B 1. INVITE 2. Ringing 3.
Chapter 10 SIP Account Setup Figure 65 SIP User Agent 10.1.5.2 SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C. 1 The client device (A in the figure) sends a call invitation to the SIP proxy server (B). 2 The SIP proxy server forwards the call invitation to C. Figure 66 SIP Proxy Server 10.1.5.
Chapter 10 SIP Account Setup Figure 67 SIP Redirect Server 10.1.5.4 SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. 10.1.6 RTP When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer. See RFC 1889 for details on RTP. 10.1.
Chapter 10 SIP Account Setup 10.1.7.1 STUN STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the V300 to find the presence and types of NAT routers and/or firewalls between it and the public Internet. STUN also allows the V300 to find the public IP address that NAT assigned, so the V300 can embed it in the SIP data stream. STUN does not work with symmetric NAT routers or firewalls. See RFC 3489 for details on STUN. The following figure shows how STUN works.
Chapter 10 SIP Account Setup • • • • However, DPCM produces a high quality signal (high signal-to-noise ratio or SNR) for high difference signals (where the actual signal is very different from what was predicted) but a poor quality signal (low SNR) for low difference signals (where the actual signal is very similar to what was predicted). This is because the level of quantization noise is the same at all signal levels.
Chapter 10 SIP Account Setup 10.1.10.2 DiffServ DiffServ is a class of service (CoS) model that marks packets so that they receive specific perhop treatment at DiffServ-compliant network devices along the route based on the application types and traffic flow. Packets are marked with DiffServ Code Points (DSCPs) indicating the level of service desired.
Chapter 10 SIP Account Setup Figure 70 VoIP > SIP > SIP Settings Each field is described in the following table. Table 23 VoIP > SIP > SIP Settings LABEL DESCRIPTION SIP Settings 86 SIP Account Select the SIP account you want to see in this screen. At the time of writing, the V300 supports two SIP accounts. Active Select this if you want the V300 to use this account. Clear it if you do not want the V300 to use this account.
Chapter 10 SIP Account Setup Table 23 VoIP > SIP > SIP Settings LABEL DESCRIPTION SIP Local Port Enter the V300’s listening port number, if your VoIP service provider gave you one. Otherwise, keep the default value. SIP Server Address Enter the IP address or domain name of the SIP server provided by your VoIP service provider. You can use up to 32 printable English keyboard characters. It does not matter whether the SIP server is a proxy, redirect or register server.
Chapter 10 SIP Account Setup 10.2.2 Advanced SIP Setup Screen Use this screen to maintain advanced settings for each SIP account. Click Advanced Setup in VoIP > SIP > SIP Settings. The following screen displays.
Chapter 10 SIP Account Setup Each field is described in the following table. Table 24 VoIP > SIP > SIP Settings > Advanced Setup LABEL DESCRIPTION SIP Server Settings URL Type Select whether or not to include the SIP service domain name when the V300 sends the SIP number. SIP - include the SIP service domain name TEL - do not include the SIP service domain name Expiration Duration Enter the number of seconds your SIP account is registered with the SIP register server before it is deleted.
Chapter 10 SIP Account Setup Table 24 VoIP > SIP > SIP Settings > Advanced Setup (continued) LABEL DTMF Mode DESCRIPTION Control how the V300 handles the alphanumeric keypad tones. You should use the same mode your VoIP service provider uses. RFC 2833 - send the DTMF tones in RTP packets PCM - send the DTMF tones in the voice data stream. This method works best when you are using a codec that does not use compression (like G.711). Codecs that use compression (like G.729) can distort the tones.
Chapter 10 SIP Account Setup Table 24 VoIP > SIP > SIP Settings > Advanced Setup (continued) LABEL Enable DESCRIPTION Select this to turn the RingBack function on. When someone calls you, and the line is busy, the caller is given the option to set an automatic RingBack. When you finish your call, the V300 automatically calls the person who called you, and then rings to alert you once the caller picks up.
Chapter 10 SIP Account Setup Table 25 VoIP > SIP > QoS 92 LABEL DESCRIPTION Apply Click this to save your changes. Reset Click this to set every field in this screen to its last-saved value.
CHAPTER 11 Phone Setup This chapter discusses the V300’s Phone screens. 11.1 Phone Settings Screen Use this screen to configure basic phone settings like volume levels. Click VoIP > Phone > Phone Settings. The following screen displays. Figure 73 VoIP > Phone > Phone Settings Each field is described in the following table. Table 26 VoIP > Phone > Phone Settings LABEL DESCRIPTION Volume Control Speaker Volume Select this to set the internal speakerphone volume.
Chapter 11 Phone Setup Table 26 VoIP > Phone > Phone Settings LABEL DESCRIPTION Ring Volume Select this to set the volume of the V300’s ringtone. 0 is the quietest and 12 is the loudest. Headset Volume Select this to set the volume of an attached headset (or any device connected to the external speaker and/or microphone sockets). This controls both the handset’s speaker (earpiece) and its microphone. 0 is the quietest and 12 is the loudest. Echo Cancellation G.
Chapter 11 Phone Setup Figure 74 VoIP > Phone > Region Each field is described in the following table. Table 27 VoIP > Phone > Region LABEL DESCRIPTION Region Setting Region Settings Select the place in which the V300 is located. Apply Click this to save your changes. Reset Click this to set this screen to its last-saved value. 11.3 Speed Dial Settings Screen Speed dial provides shortcuts for dialing frequently used phone numbers.
Chapter 11 Phone Setup Figure 75 Phone Book > Speed Dial Each field is described in the following table. Table 28 Phone Book > Speed Dial LABEL DESCRIPTION Speed Dial Settings 96 Speed Dial Key 0 ~9 Enter the phone number you want the V300 to call when you use this speed dial key. Apply Click this to save your settings. Reset Click this to set every field in this screen to its last-saved value.
CHAPTER 12 The Phone Book This chapter discusses the Phone Book screens. 12.1 Call Forward Screen Use this screen to configure call forwarding for incoming calls. When call forwarding is active, incoming calls are redirected to other phone numbers. You can set up rules for all incoming calls, or have the V300 forward calls from specific numbers only. Click VoIP > Phone Book > Call Forward. The following screen displays.
Chapter 12 The Phone Book Figure 76 VoIP > Phone Book > Call Forward The following table describes the labels in this screen. Table 29 VoIP > Phone Book > Call Forward 98 LABEL DESCRIPTION Call Forward Setup The V300 checks these rules, in the order in which they appear, after it checks the rules in the Advanced Setup section. Active Select this to turn call forwarding on. This setting applies to all call forwarding on the V300.
Chapter 12 The Phone Book Table 29 VoIP > Phone Book > Call Forward (continued) LABEL DESCRIPTION Busy Forward to Number Select this if you want the V300 to forward incoming calls to the specified phone number if the phone is busy (it does not matter which line is being used). Specify the phone number in the field on the right. If you have call waiting, the incoming call is forwarded to the specified phone number if you reject or ignore the second incoming call.
Chapter 12 The Phone Book Table 29 VoIP > Phone Book > Call Forward (continued) LABEL DESCRIPTION Apply Click this to save your settings. Reset Click this to set every field in this screen to its last-saved value. 12.2 Contact List Screen Use this screen to see, add and edit details of your contacts. Click VoIP > Phone Book > Contact List. The following screen displays. Figure 77 VoIP > Phone Book > Contact List The following table describes the labels in this screen.
Chapter 12 The Phone Book Table 30 VoIP > Phone Book > Contact List (continued) LABEL DESCRIPTION Page Select a page from the list to go to that page of contacts. Item This shows the index number of the contact’s entry. Number This is the contact’s phone number. Name This is the contact’s name. Group This is the calling group to which the contact belongs. Assign Account This is the SIP account the V300 always uses to call this contact.
Chapter 12 The Phone Book The following table describes the labels in this screen. Table 31 VoIP > Phone Book > Group List LABEL DESCRIPTION Group List Group Select the calling group you want to see. The list of group members displays in the Group List Table. Each group can have up to 200 members. Group List Table Item This is the index number of the group member’s list entry. Number This is the contact’s phone number. Name This is the contact’s name.
Chapter 12 The Phone Book Figure 79 VoIP > Phone Book > Block List The following table describes the labels in this screen. Table 32 VoIP > Phone Book > Block List LABEL DESCRIPTION Block List Item This is the index number of the block list entry. Number Enter the phone number you want to block. Name Enter a name for this entry, or leave this field blank. Add Click this to include the details you entered into the block list.
Chapter 12 The Phone Book Table 32 VoIP > Phone Book > Block List (continued) LABEL DESCRIPTION Apply Click this to save your settings. Clear All Click this to remove all the entries from the block list. If you do this for entries not in the phonebook, the information cannot be recovered. 12.5 DND White List Screen Use this screen to see and edit details of people who can make incoming calls to the V300 even when you have DND (Do Not Disturb) turned on. Click VoIP > Phone Book > DND White List.
Chapter 12 The Phone Book Table 33 VoIP > Phone Book > DND White List (continued) LABEL DESCRIPTION Add Click this to include the details you entered into the DND white list. Page If you want to add an entry to the DND white list from the phonebook, select the entry’s phonebook page and click Add From Phone Book. Add From Phone Book Click this to select an entry from the phonebook page shown in the Page field. The list of contact numbers displays. Click on the number you want to add.
Chapter 12 The Phone Book 106 V300 User’s Guide
P ART IV Maintenance and Troubleshooting System (109) Logs (113) Tools (115) Troubleshooting (121) 107
CHAPTER 13 System Use the System screens to change the V300’s system and domain name settings, change the password or configure time settings. 13.1 System General Screen Use this screen to change system settings and the web configurator password, or to set the administrator inactivity timer. " If you forget your password you will need to reset the device. See your Quick Start Guide for details. Click Maintenance > System > General. The following screen displays.
Chapter 13 System The following table describes the labels in this screen. Table 34 Maintenance > System > General LABEL DESCRIPTION System Setup System Name System Name is a unique name to identify the V300 in an Ethernet network. It is recommended you enter your computer’s “Computer name” in this field. This name can be up to 30 alphanumeric characters long. Spaces are not allowed, but dashes “-” and underscores "_" are accepted. Domain Name Enter the domain name (if you know it) here.
Chapter 13 System Figure 82 Maintenance > Time Setting The following table describes the labels in this screen. Table 35 Maintenance > Time Setting LABEL DESCRIPTION Current Time and Date Current Time This field displays the time of your V300. Each time you reload this page, the V300 synchronizes the time with the time server. Current Date This field displays the date of your V300. Each time you reload this page, the V300 synchronizes the date with the time server.
Chapter 13 System Table 35 Maintenance > Time Setting (continued) LABEL Time Server Address DESCRIPTION Select User Defined Time Server Address and enter the IP address or URL (up to 20 characters in length) of your time server. Check with your ISP/network administrator if you are unsure of this information. Time Zone Setup 112 Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT).
CHAPTER 14 Logs This chapter contains information on viewing your V300’s logs. 14.1 Logs Screen Click Maintenance > Logs to open the Logs screen. You can view logs and alert messages in this screen. Once the log table is full, old logs are deleted as new logs are created. Click a column heading to sort the entries. A triangle indicates the direction of the sort order. Figure 83 Maintenance > Logs The following table describes the labels in this screen.
Chapter 14 Logs Table 36 Maintenance > Logs (continued) LABEL 114 DESCRIPTION Source This field lists the source IP address and the port number of the incoming packet that caused the log, if applicable. Destination This field lists the destination IP address and the port number of the outgoing packet that caused the log, if applicable. Note This field displays additional information about the log entry.
CHAPTER 15 Tools This chapter shows you how to upload new firmware, upload or save backup configuration files and restart the V300. 15.1 Firmware Upload Screen Find firmware at www.zyxel.com in a file that (usually) uses the system model name with a "*.bin" extension, e.g., "V300.bin". The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot.
Chapter 15 Tools The following table describes the labels in this screen. Table 37 Maintenance > Tools > Firmware Upload LABEL DESCRIPTION Firmware Upgrade Uninstall Click this to remove the current firmware from the V300. You must do this before uploading new firmware to the V300. File Upload Type in the location of the file you want to upload in this field or click Browse... to find it. Browse... Click Browse... to find the .bin file you want to upload.
Chapter 15 Tools Figure 87 Upload Error Message 15.2 Configuration Screen Click Maintenance > Tools > Configuration. Information related to factory defaults, backup configuration, and restoring configuration appears as shown next. Figure 88 Maintenance > Tools > Configuration 15.2.1 Backup Configuration Backup configuration allows you to back up (save) the V300’s current configuration to a file on your computer.
Chapter 15 Tools 15.2.2 Restore Configuration Restore configuration allows you to upload a new or previously saved configuration file from your computer to your V300. Table 38 Maintenance > Tools > Configuration > Restore LABEL DESCRIPTION Restore Configuration File Path Type in the location of the file you want to upload in this field or click Browse... to find it. Browse... Click Browse... to find the file you want to upload. Remember that you must decompress compressed (.
Chapter 15 Tools Figure 91 Configuration Restore Error 15.2.3 Back to Factory Defaults Pressing the Reset button in this section clears all user-entered configuration information and returns the V300 to its factory defaults. You can also press the RESET button on the rear panel to reset the factory defaults of your V300. Refer to the chapter about introducing the web configurator for more information on the RESET button. 15.
Chapter 15 Tools 120 V300 User’s Guide
CHAPTER 16 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • Internet Access • Phone Calls and VoIP 16.1 Power, Hardware Connections, and LEDs V The V300 does not turn on. None of the LEDs turn on. 1 Make sure you are using the power adaptor or cord included with the V300.
Chapter 16 Troubleshooting 1 The V300 is set to get an IP address automatically by default. Check the IP address in the System Info > IP Address > IP Address LCD menu. 2 Set a static IP address for the V300 in the Adv Setting > Network > Static IP menus (see Section 6.4 on page 56). 3 Alternatively, use the management IP address to log in to the V300 (see Section 9.3 on page 77). V I forgot the password. 1 The default password is 1234.
Chapter 16 Troubleshooting 2 You cannot log in to the web configurator while someone is using Telnet to access the V300. Log out of the V300 in the other session, or ask the person who is logged in to log out. 3 Disconnect and re-connect the power adaptor or cord to the V300. 4 If this does not work, you have to reset the device to its factory defaults. See Section 2.1.2 on page 33. V I cannot Telnet to the V300.
Chapter 16 Troubleshooting V The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Check Section 2.1 on page 29. If the V300 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Check the signal strength.
Chapter 16 Troubleshooting 2 Make sure that your V300 uses the voice codecs recommended by your VoIP service provider (see Section 6.3 on page 55). V I can make some VoIP calls, but not others. The V300’s DNS (Domain Name Service) settings may be misconfigured. See the suggestions about DNS in the troubleshooting section for “I cannot make VoIP calls.”. If this does not help, the phone of the person you are calling may be malfunctioning or misconfigured.
Chapter 16 Troubleshooting Use the VOLUME keys to increase or decrease the volume. • When no audio device (the handset, speakerphone or an external headset) is active, the VOLUME keys control the ringing volume. • When an audio device is active, the VOLUME keys control the input and output of that device.
P ART V Appendices and Index Product Specifications (129) Setting up Your Computer’s IP Address (135) Pop-up Windows, JavaScripts and Java Permissions (151) IP Addresses and Subnetting (157) Legal Information (165) Customer Support (169) Index (175) 127
APPENDIX A Product Specifications The following tables summarize the V300’s hardware and firmware features. Table 39 Hardware Specifications Dimensions (W x D x H) 16.5mm x 208mm x 91.5mm Weight 465g Power Specification 12V DC, 1.5A Power over Ethernet (PoE) - V301 Only IEEE 802.3af compliant. Ethernet Ports Auto-negotiating: 10 Mbps or 100 Mbps in either half-duplex or full-duplex mode. Use crossover Ethernet cables. Handset Port RJ-11 telephone connector. (Headset) Microphone Port 3.
Appendix A Product Specifications Table 40 Firmware Specifications FEATURE DESCRIPTION Default DHCP status Client Default management IP address 192.168.5.1 Default Password 1234 Device Management Use the V300’s LCD screen menus or the web configurator to easily configure the rich range of features. Firmware Upgrade Download new firmware (when available) from the ZyXEL web site and use the web configurator, an FTP or a TFTP tool to put it on the V300.
Appendix A Product Specifications The following list, which is not exhaustive, illustrates the standards supported in the V300.
Appendix A Product Specifications Power over Ethernet (PoE) Specifications (V301 Only) You can use a power over Ethernet injector to power the V301. The injector must comply to IEEE 802.3af. Table 42 Power over Ethernet Injector Specifications Power Output 15.
Appendix A Product Specifications Figure 93 Wall-mounting Example The following are dimensions of an M4 tap screw and masonry plug used for wall mounting. All measurements are in millimeters (mm).
Appendix A Product Specifications 134 V300 User’s Guide
APPENDIX B Setting up Your Computer’s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP/IP installed. Windows 95/98/Me/NT/2000/XP, Macintosh OS 7 and later operating systems and all versions of UNIX/LINUX include the software components you need to install and use TCP/IP on your computer. Windows 3.1 requires the purchase of a third-party TCP/IP application package.
Appendix B Setting up Your Computer’s IP Address Figure 95 WIndows 95/98/Me: Network: Configuration Installing Components The Network window Configuration tab displays a list of installed components. You need a network adapter, the TCP/IP protocol and Client for Microsoft Networks. If you need the adapter: 1 In the Network window, click Add. 2 Select Adapter and then click Add. 3 Select the manufacturer and model of your network adapter and then click OK.
Appendix B Setting up Your Computer’s IP Address Configuring 1 In the Network window Configuration tab, select your network adapter's TCP/IP entry and click Properties 2 Click the IP Address tab. • If your IP address is dynamic, select Obtain an IP address automatically. • If you have a static IP address, select Specify an IP address and type your information into the IP Address and Subnet Mask fields. Figure 96 Windows 95/98/Me: TCP/IP Properties: IP Address 3 Click the DNS Configuration tab.
Appendix B Setting up Your Computer’s IP Address Figure 97 Windows 95/98/Me: TCP/IP Properties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’s IP address, remove previously installed gateways. • If you have a gateway IP address, type it in the New gateway field and click Add. 5 Click OK to save and close the TCP/IP Properties window. 6 Click OK to close the Network window. Insert the Windows CD if prompted. 7 Turn on your V300 and restart your computer when prompted.
Appendix B Setting up Your Computer’s IP Address Figure 98 Windows XP: Start Menu 2 In the Control Panel, double-click Network Connections (Network and Dial-up Connections in Windows 2000/NT). Figure 99 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Properties.
Appendix B Setting up Your Computer’s IP Address Figure 100 Windows XP: Control Panel: Network Connections: Properties 4 Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and then click Properties. Figure 101 Windows XP: Local Area Connection Properties 5 The Internet Protocol TCP/IP Properties window opens (the General tab in Windows XP). • If you have a dynamic IP address click Obtain an IP address automatically.
Appendix B Setting up Your Computer’s IP Address Figure 102 Windows XP: Internet Protocol (TCP/IP) Properties 6 If you do not know your gateway's IP address, remove any previously installed gateways in the IP Settings tab and click OK. Do one or more of the following if you want to configure additional IP addresses: • In the IP Settings tab, in IP addresses, click Add. • In TCP/IP Address, type an IP address in IP address and a subnet mask in Subnet mask, and then click Add.
Appendix B Setting up Your Computer’s IP Address Figure 103 Windows XP: Advanced TCP/IP Properties 7 In the Internet Protocol TCP/IP Properties window (the General tab in Windows XP): • Click Obtain DNS server address automatically if you do not know your DNS server IP address(es). • If you know your DNS server IP address(es), click Use the following DNS server addresses, and type them in the Preferred DNS server and Alternate DNS server fields.
Appendix B Setting up Your Computer’s IP Address Figure 104 Windows XP: Internet Protocol (TCP/IP) Properties 8 Click OK to close the Internet Protocol (TCP/IP) Properties window. 9 Click Close (OK in Windows 2000/NT) to close the Local Area Connection Properties window. 10 Close the Network Connections window (Network and Dial-up Connections in Windows 2000/NT). 11 Turn on your V300 and restart your computer (if prompted).
Appendix B Setting up Your Computer’s IP Address Figure 105 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 106 Macintosh OS 8/9: TCP/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4 For statically assigned settings, do the following: • From the Configure box, select Manually.
Appendix B Setting up Your Computer’s IP Address • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your V300 in the Router address box. 5 Close the TCP/IP Control Panel. 6 Click Save if prompted, to save changes to your configuration. 7 Turn on your V300 and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the TCP/IP Control Panel window.
Appendix B Setting up Your Computer’s IP Address Figure 108 Macintosh OS X: Network 4 For statically assigned settings, do the following: • From the Configure box, select Manually. • Type your IP address in the IP Address box. • Type your subnet mask in the Subnet mask box. • Type the IP address of your V300 in the Router address box. 5 Click Apply Now and close the window. 6 Turn on your V300 and restart your computer (if prompted). Verifying Settings Check your TCP/IP properties in the Network window.
Appendix B Setting up Your Computer’s IP Address " Make sure you are logged in as the root administrator. Using the K Desktop Environment (KDE) Follow the steps below to configure your computer IP address using the KDE. 1 Click the Red Hat button (located on the bottom left corner), select System Setting and click Network. Figure 109 Red Hat 9.0: KDE: Network Configuration: Devices 2 Double-click on the profile of the network card you wish to configure.
Appendix B Setting up Your Computer’s IP Address • If you have a dynamic IP address, click Automatically obtain IP address settings with and select dhcp from the drop down list. • If you have a static IP address, click Statically set IP Addresses and fill in the Address, Subnet mask, and Default Gateway Address fields. 3 Click OK to save the changes and close the Ethernet Device General screen. 4 If you know your DNS server IP address(es), click the DNS tab in the Network Configuration screen.
Appendix B Setting up Your Computer’s IP Address Figure 113 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 DEVICE=eth0 ONBOOT=yes BOOTPROTO=dhcp USERCTL=no PEERDNS=yes TYPE=Ethernet • If you have a static IP address, enter static in the BOOTPROTO= field. Type IPADDR= followed by the IP address (in dotted decimal notation) and type NETMASK= followed by the subnet mask. The following example shows an example where the static IP address is 192.168.1.10 and the subnet mask is 255.255.255.0.
Appendix B Setting up Your Computer’s IP Address Verifying Settings Enter ifconfig in a terminal screen to check your TCP/IP properties. Figure 117 Red Hat 9.0: Checking TCP/IP Properties [root@localhost]# ifconfig eth0 Link encap:Ethernet HWaddr 00:50:BA:72:5B:44 inet addr:172.23.19.129 Bcast:172.23.19.255 Mask:255.255.255.
APPENDIX C Pop-up Windows, JavaScripts and Java Permissions In order to use the web configurator you need to allow: • Web browser pop-up windows from your device. • JavaScripts (enabled by default). • Java permissions (enabled by default). " Internet Explorer 6 screens are used here. Screens for other Internet Explorer versions may vary. Internet Explorer Pop-up Blockers You may have to disable pop-up blocking to log into your device.
Appendix C Pop-up Windows, JavaScripts and Java Permissions 2 Clear the Block pop-ups check box in the Pop-up Blocker section of the screen. This disables any web pop-up blockers you may have enabled. Figure 119 Internet Options: Privacy 3 Click Apply to save this setting. Enable pop-up Blockers with Exceptions Alternatively, if you only want to allow pop-up windows from your device, see the following steps. 1 In Internet Explorer, select Tools, Internet Options and then the Privacy tab.
Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 120 Internet Options: Privacy 3 Type the IP address of your device (the web page that you do not want to have blocked) with the prefix “http://”. For example, http://192.168.167.1. 4 Click Add to move the IP address to the list of Allowed sites.
Appendix C Pop-up Windows, JavaScripts and Java Permissions 5 Click Close to return to the Privacy screen. 6 Click Apply to save this setting. JavaScripts If pages of the web configurator do not display properly in Internet Explorer, check that JavaScripts are allowed. 1 In Internet Explorer, click Tools, Internet Options and then the Security tab. Figure 122 Internet Options: Security 2 3 4 5 6 154 Click the Custom Level... button. Scroll down to Scripting.
Appendix C Pop-up Windows, JavaScripts and Java Permissions Figure 123 Security Settings - Java Scripting Java Permissions 1 2 3 4 5 From Internet Explorer, click Tools, Internet Options and then the Security tab. Click the Custom Level... button. Scroll down to Microsoft VM. Under Java permissions make sure that a safety level is selected. Click OK to close the window.
Appendix C Pop-up Windows, JavaScripts and Java Permissions JAVA (Sun) 1 From Internet Explorer, click Tools, Internet Options and then the Advanced tab. 2 Make sure that Use Java 2 for
APPENDIX D IP Addresses and Subnetting This appendix introduces IP addresses and subnet masks. IP addresses identify individual devices on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network. These networking devices are also known as hosts. Subnet masks determine the maximum number of possible hosts on a network. You can also use subnet masks to divide one network into multiple sub-networks.
Appendix D IP Addresses and Subnetting Figure 126 Network Number and Host ID How much of the IP address is the network number and how much is the host ID varies according to the subnet mask. Subnet Masks A subnet mask is used to determine which bits are part of the network number, and which bits are part of the host ID (using a logical AND operation). The term “subnet” is short for “subnetwork”. A subnet mask has 32 bits.
Appendix D IP Addresses and Subnetting Subnet masks are expressed in dotted decimal notation just like IP addresses. The following examples show the binary and decimal notation for 8-bit, 16-bit, 24-bit and 29-bit subnet masks. Table 45 Subnet Masks BINARY DECIMAL 1ST OCTET 2ND OCTET 3RD OCTET 4TH OCTET 8-bit mask 11111111 00000000 00000000 00000000 255.0.0.0 16-bit mask 11111111 11111111 00000000 00000000 255.255.0.0 24-bit mask 11111111 11111111 11111111 00000000 255.255.255.
Appendix D IP Addresses and Subnetting Table 47 Alternative Subnet Mask Notation (continued) SUBNET MASK ALTERNATIVE NOTATION LAST OCTET (BINARY) LAST OCTET (DECIMAL) 255.255.255.192 /26 1100 0000 192 255.255.255.224 /27 1110 0000 224 255.255.255.240 /28 1111 0000 240 255.255.255.248 /29 1111 1000 248 255.255.255.252 /30 1111 1100 252 Subnetting You can use subnetting to divide one network into multiple sub-networks.
Appendix D IP Addresses and Subnetting Figure 128 Subnetting Example: After Subnetting In a 25-bit subnet the host ID has 7 bits, so each sub-network has a maximum of 27 – 2 or 126 possible hosts (a host ID of all zeroes is the subnet’s address itself, all ones is the subnet’s broadcast address). 192.168.1.0 with mask 255.255.255.128 is subnet A itself, and 192.168.1.127 with mask 255.255.255.128 is its broadcast address.
Appendix D IP Addresses and Subnetting Table 49 Subnet 2 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 64 IP Address (Binary) 11000000.10101000.00000001. 01000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.64 Lowest Host ID: 192.168.1.65 Broadcast Address: 192.168.1.127 Highest Host ID: 192.168.1.126 Table 50 Subnet 3 IP/SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1.
Appendix D IP Addresses and Subnetting Table 52 Eight Subnets (continued) SUBNET SUBNET ADDRESS FIRST ADDRESS LAST ADDRESS BROADCAST ADDRESS 5 128 129 158 159 6 160 161 190 191 7 192 193 222 223 8 224 225 254 255 Subnet Planning The following table is a summary for subnet planning on a network with a 24-bit network number. Table 53 24-bit Network Number Subnet Planning NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 1 255.255.255.128 (/25) 2 126 2 255.
Appendix D IP Addresses and Subnetting Table 54 16-bit Network Number Subnet Planning (continued) NO. “BORROWED” HOST BITS SUBNET MASK NO. SUBNETS NO. HOSTS PER SUBNET 14 255.255.255.252 (/30) 16384 2 15 255.255.255.254 (/31) 32768 1 Configuring IP Addresses Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask.
APPENDIX E Legal Information Copyright Copyright © 2007 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Appendix E Legal Information If this device does cause harmful interference to radio/television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1 Reorient or relocate the receiving antenna. 2 Increase the separation between the equipment and the receiver. 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Appendix E Legal Information ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country. Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products.
Appendix E Legal Information 168 V300 User’s Guide
APPENDIX F Customer Support Please have the following information ready when you contact customer support. Required Information • • • • Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. “+” is the (prefix) number you dial to make an international telephone call. Corporate Headquarters (Worldwide) • • • • • • • Support E-mail: support@zyxel.com.tw Sales E-mail: sales@zyxel.com.
Appendix F Customer Support • Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01 Praha 4 Modrany, Ceská Republika Denmark • • • • • • Support E-mail: support@zyxel.dk Sales E-mail: sales@zyxel.dk Telephone: +45-39-55-07-00 Fax: +45-39-55-07-07 Web: www.zyxel.dk Regular Mail: ZyXEL Communications A/S, Columbusvej, 2860 Soeborg, Denmark Finland • • • • • • Support E-mail: support@zyxel.fi Sales E-mail: sales@zyxel.fi Telephone: +358-9-4780-8411 Fax: +358-9-4780-8448 Web: www.zyxel.
Appendix F Customer Support India • • • • • • Support E-mail: support@zyxel.in Sales E-mail: sales@zyxel.in Telephone: +91-11-30888144 to +91-11-30888153 Fax: +91-11-30888149, +91-11-26810715 Web: http://www.zyxel.in Regular Mail: India - ZyXEL Technology India Pvt Ltd., II-Floor, F2/9 Okhla Phase -1, New Delhi 110020, India Japan • • • • • • Support E-mail: support@zyxel.co.jp Sales E-mail: zyp@zyxel.co.jp Telephone: +81-3-6847-3700 Fax: +81-3-6847-3705 Web: www.zyxel.co.
Appendix F Customer Support • Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA 928062001, U.S.A. Norway • • • • • • Support E-mail: support@zyxel.no Sales E-mail: sales@zyxel.no Telephone: +47-22-80-61-80 Fax: +47-22-80-61-81 Web: www.zyxel.no Regular Mail: ZyXEL Communications A/S, Nils Hansens vei 13, 0667 Oslo, Norway Poland • • • • • E-mail: info@pl.zyxel.com Telephone: +48-22-333 8250 Fax: +48-22-333 8251 Web: www.pl.zyxel.com Regular Mail: ZyXEL Communications, ul.
Appendix F Customer Support Sweden • • • • • • Support E-mail: support@zyxel.se Sales E-mail: sales@zyxel.se Telephone: +46-31-744-7700 Fax: +46-31-744-7701 Web: www.zyxel.se Regular Mail: ZyXEL Communications A/S, Sjöporten 4, 41764 Göteborg, Sweden Thailand • • • • • • Support E-mail: support@zyxel.co.th Sales E-mail: sales@zyxel.co.th Telephone: +662-831-5315 Fax: +662-831-5395 Web: http://www.zyxel.co.th Regular Mail: ZyXEL Thailand Co., Ltd.
Appendix F Customer Support 174 V300 User’s Guide
Index Index A AbS 84 ACK message 80 action keys 30 address 75 address assignment 75 advanced settings 47, 49 alphanumeric keypad 31 alternative subnet mask notation 159 analysis-by-synthesis 84 B backup configuration 117 block list 102 BYE request 80 C cable channels 33 call forwarding 97 calling a contact 43 certifications 165 notices 166 viewing 166 circuit-switched telephone networks 79 Class of Service (CoS) 85 client server SIP 80 client-server protocol 80 codec 83 coder/decoder 83 comfort noise gen
Index G K G.168 94, 130 G.711 83 G.723 84 G.726 84 G.729 84 gateway 47, 56 group list 101 keypad 31 H handset 30, 33 hang up 31 hardware 29 hardware connections 29, 63 headphone socket 31 headphones 31 headset 31 host ID 75 humidity 129 hybrid waveform codec 84 I IANA 75, 164 IEEE 802.
Index outbound proxy server 83 P password 63, 64 PBX services 79 PCM 83 peer-to-peer calls 27 per-hop behavior 85 PHB (per-hop behavior) 85 phone functions 29 phonebook 43, 45, 97 call contact 43 Phonebook key 30 physical features 29 PoE 32, 132 power output 132 PoE specifications 132 Point 27 Point to Point Calls 27 Point-to-Point Protocol over Ethernet 76 power 32 Power over Ethernet 32 see PoE power specification 129 PPPoE 49, 58, 76, 77 dial-up connection private IP address 75 private networks 75 prod
Index SIP registrar server 52 SIP server 50 SIP server address 51 SIP server port 52 SIP servers 80 SIP service domain 54, 80 SIP URI 79 SIP user agent 80 sound quality 83 speaker 31 speakerphone 31 speed dial 95 SPTGEN 27 Static IP address 56 static IP address 49, 77 status bar 67 status screen 65 STUN 82, 83 subnet 157 subnet mask 47, 56, 75, 158 subnetting 160 syntax conventions 4 system name 110 System restart 119 T TCP/IP 77 temperature 129 The 97 Time setting 110 title bar 65 ToS 84 trademarks 165 T
Index V300 User’s Guide 179
Index 180 V300 User’s Guide
