Operation Manual
Table Of Contents
- VMG4825-B10A
- User’s Guide
- Introducing the VMG
- The Web Configurator
- Quick Start
- Tutorials
- 4.1 Overview
- 4.2 Setting Up an ADSL PPPoE Connection
- 4.3 Setting Up a Secure Wireless Network
- 4.4 Setting Up Multiple Wireless Groups
- 4.5 Configuring Static Route for Routing to Another Network
- 4.6 Configuring QoS Queue and Class Setup
- 4.7 Access the VMG Using DDNS
- 4.8 Configuring the MAC Address Filter
- 4.9 Access Your Shared Files From a Computer
- Technical Reference
- Network Map and Status Screens
- Broadband
- Wireless
- Home Networking
- Routing
- Quality of Service (QoS)
- Network Address Translation (NAT)
- Dynamic DNS Setup
- VLAN Group
- Interface Grouping
- USB Service
- Firewall
- MAC Filter
- Parental Control
- Scheduler Rule
- Certificates
- Log
- Traffic Status
- ARP Table
- Routing Table
- Multicast Status
- xDSL Statistics
- System
- User Account
- Remote Management
- SNMP
- Time Settings
- E-mail Notification
- Log Setting
- Firmware Upgrade
- Backup/Restore
- Diagnostic
- Troubleshooting
- Appendices
VMG4825-B10A User’s Guide
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CHAPTER 37
Troubleshooting
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• VMG Access and Login
• Internet Access
• Wireless Internet Access
• USB Device Connection
• UPnP
37.1 Power, Hardware Connections, and LEDs
The VMG does not turn on. None of the LEDs turn on.
1 Make sure the VMG is turned on.
2 Make sure you are using the power adaptor or cord included with the VMG.
3 Make sure the power adaptor or cord is connected to the VMG and plugged in to an appropriate
power source. Make sure the power source is turned on.
4 Turn the VMG off and on.
5 If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 1.5 on page 18.
2 Check the hardware connections.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the VMG off and on.