User's Guide

NAP Series User’s Guide
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CHAPTER 5
Maintenance
5.1 Overview
The Maintenance screens let you manage shell script files on the NAP, generate a diagnostic file, or view
log messages.
5.1.1 What You Can Do in this Chapter
• The Shell Script screen (Section 5.2 on page 33) stores, names, downloads, and uploads shell script
files.
• The Diagnostics screen (Section 5.3 on page 34) generates a file containing the NAP’s configuration
and diagnostic information if you need to provide it to customer support during troubleshooting.
• The Log > View Log screen (Section 5.4 on page 35) displays the NAP’s current log messages when it is
disconnected from the NCC.
5.2 Shell Script
A shell script is a list of commands which output diagnostic information on the NAP. Customer support
might request that you upload and run a shell script during troubleshooting. All uploaded shell scripts run
when you click Diagnostic > Collect Now.
• You can create a shell script on your local computer using a text editor.
• Shell script files must have a “.zysh” filename extension.
• The file name of the shell script must consist of 1–25 characters including letters, numbers, and the
following special characters: ‘~!@#$%^&()_+[]{}’,.=
Click Maintenance > Shell Script to open this screen. Use the Shell Script screen to store, name,
download, and upload shell script files.
Figure 21 Maintenance > Shell Script