User’s Guide WX3310-B0 Dual-Band Wireless AX Gigabit Extender Default Login Details Web Address LAN IP Address Password Version 1.0 Edition 2, 03/2020 http://zyxelsetup (Windows) http://zyxelsetup.local (Mac) http://(DHCP-assigned IP) OR http://192.168.1.
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the WX3310 and access the Web Configurator. • More Information Go to support.zyxel.
Document Conventions Warnings and Notes These are how warnings and notes are shown in this guide. Warnings tell you about things that could harm you or your device. Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The WX3310 may be referred to as the “WX” in this guide. • Product labels, screen names, field labels and field choices are all in bold font.
Contents Overview Contents Overview User’s Guide ........................................................................................................................................9 Introduction ........................................................................................................................................... 10 The Web Configurator ......................................................................................................................... 16 Modes ................
Table of Contents Table of Contents Document Conventions ......................................................................................................................3 Contents Overview .............................................................................................................................4 Table of Contents .................................................................................................................................5 Part I: User’s Guide...................
Table of Contents 4.1.1 What You Can Do in this Chapter ....................................................................................... 27 4.2 Navigation Panel ............................................................................................................................ 27 4.3 Network Map .................................................................................................................................. 28 4.4 Status Screen (Easy Mode) ...................................
Table of Contents 9.1 Overview ......................................................................................................................................... 51 9.2 What You Can Do .......................................................................................................................... 51 9.3 What You Need To Know .............................................................................................................. 51 9.4 Networking Screen ...............................
Table of Contents 13.6.1 Backup Configuration ........................................................................................................ 85 13.6.2 Restore Configuration ........................................................................................................ 85 13.6.3 Back to Factory Defaults .................................................................................................... 85 13.7 Restart Screen ................................................................
P ART I User’s Guide 9
CHAPTER 1 Introduction 1.1 Overview The WX3310 is a wireless extender that can function as a repeater or an Access Point (AP). Set your WX3310 as an AP if you want to bridge a wired network (LAN) and a wireless LAN (WLAN) in the same subnet. Set your WX3310 as a Repeater if you want to connect an existing wired network through another access point and also lets wireless clients connect to the network through it. It supports WiFi6 that is most suitable in areas with a high concentration of users.
Chapter 1 Introduction Figure 2 Dual-Band Application The WX3310 can act as an Access Point (AP) for IEEE 802.11a/b/g/n/ac/ax wireless clients, such as notebook computers, iPads, smartphones, and so on. It allows them to connect to the Internet without having to rely on inconvenient Ethernet cables. Figure 3 Wireless Access Example 1.3 Securing the WX3310 Do the following things regularly to make the WX3310 more secure and to manage the WX3310 more effectively. • Change the password.
Chapter 1 Introduction Figure 4 Front Panel The following table describes the LEDs Table 1 Front Panel LEDs LED COLOR STATUS DESCRIPTION WPS Green Blinking WPS process in progress On WPS failed. Blinking Overlapping WPS processes (two wireless clients are trying to simultaneously connect to the WX3310). Red Wait for the LED to go off, then initiate WPS again. Off AP Mode Link Quality (wired connection) Green No WPS activity. On Connected to the modem/router.
Chapter 1 Introduction Table 1 Front Panel LEDs (continued) LED COLOR Repeater Mode Link Quality (wireless connection) Green STATUS DESCRIPTION On Link quality is good. Blinking Link quality is good, but not synced with the Zyxel MPro Mesh gateway (router controller). (see Chapter 12 on page 79 for more information on Easy Mesh) Amber On Place the WX3310 further from the modem/router. Blinking Place the WX3310 further from the modem/router.
Chapter 1 Introduction Figure 5 Rear Panel 1.6 The WPS Button Your WX3310 supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the Wi-Fi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each device’s documentation to make sure).
Chapter 1 Introduction • Repeater mode (modem/router to the WX3310): Press the WX3310 WPS button once to copy the WiFi settings from your modem/router to the WX3310. Press the WPS button on your modem/router within two minutes. Wait for the WPS LED to turn steady green, which indicates that the WPS process is finished. If it turns red, the WPS process has failed.
CHAPTER 2 The Web Configurator 2.1 Overview This chapter describes how to access the WX3310 Web Configurator and provides an overview of its screens. The Web Configurator is an HTML-based management interface that allows easy setup and management of the WX3310 via Internet browser. Use: • Internet Explorer 11 and later version • Mozilla Firefox 67.0.2 and later version • Google Chrome 77 and later version • Safari 5.0 and later version The recommended screen resolution is 1024 by 768 pixels.
Chapter 2 The Web Configurator 3 Type “http://zyxelsetup” (for Windows) or “http://zyxelsetup.local” (for Mac) as the website address to access any of the modes. The WX3310 is a DHCP client by default. Alternatively, check the connected gateway for the WX3310's current IP address. Make sure your computer’s IP address is in the same subnet as the WX3310’s IP address. Type “http://(DHCP-assigned IP)” as the web address in your web browser.
Chapter 2 The Web Configurator 6 You should see a screen asking you to change your password (highly recommended) as shown next. Type a new password. Click Apply to save your changes. Click Ignore if you do not want to change the password this time. Figure 7 Change Password Screen Right after you log in, the easy mode network map screen is displayed. See Chapter 3 on page 24 for more information about the easy mode. 2.
Chapter 2 The Web Configurator If the WX3310 is using the static IP address, your computer needs to be in the same subnet as the WX3310 in order to access the web configurator. Below you will find the steps to set a static IP on both Windows 7 (Section 2.3.1 on page 19) and MAC OS X 10.11(Section 2.3.2 on page 21) operating systems. 2.3.1 Static IP Configuration in Microsoft Windows Follow these steps to change your computer’s IP address in Windows 7 operating system.
Chapter 2 The Web Configurator Note: You can also access the adapter’s settings by clicking on Change adapter settings located on the left side bar. Then right-clicking on the Local Area Connection icon and selecting Properties. 4 In the connection’s properties select the Internet Protocol Version 4 (TCP/IPv4) item, then click on the Properties button.
Chapter 2 The Web Configurator Note: After you have configured your WX3310, you must remember to change your static IP back to automatic to be able to access the Internet. If you want to change the IP address to automatic (default) then repeat steps 1 to 4, for step 5 select the Obtain an IP address automatically radio button, and click OK. 2.3.2 Static IP Configuration in MAC OS X Follow these steps to change your computer’s IP address in MAC OS X 10.11 operating system.
Chapter 2 The Web Configurator 3 After creating your Static IP profile, make sure it is selected, then click on the Configure IPv4 scroll button and select Manually. Then modify your IP Address, your computer must be in the same subnet in order to access this website address.You must give it a fixed IP address in the range between 192.168.1.3 and 192.168.1.254. Then type 255.255.255.0 as your subnet mask, and click Apply to save your changes.
Chapter 2 The Web Configurator Note: After you have configured your WX3310, you must remember to change your static IP back to obtaining it automatically to be able to access the Internet. If you want to change the IP address to automatic (default) repeat step 1, then on Location select Automatic or a different profile you have configured.
CHAPTER 3 Modes 3.1 Overview This chapter introduces the different modes available on your WX3310. First, the term “mode” refers to two things in this User’s Guide. • Web Configurator mode. This refers to the Web Configurator screen you want to use for editing WX3310 features. • Device mode. This is the operating mode of your WX3310, or simply how the WX3310 is being used in the network. 3.1.
Figure 8 Device Operating Mode Example In Figure 5, the WX3310 that is acting as a Repeater is letting a wireless client connect to an existing wired network and also lets the wireless client connect to the network through the other WX3310 that is acting as an AP. The WX3310 that is acting as an AP is bridging a wired network and a wireless LAN in the same subnet.
Chapter 4 Easy Mode CHAPTER 4 Easy Mode 4.1 Overview The Web Configurator is set to Easy Mode by default. This mode is useful to users by visualizing their networks’ layout. You can view details about the devices connected to your WX3310 and their status. When you log in to the Web Configurator, the following screen opens. Figure 9 Easy Mode: Network Map Click Status to open the following screen.
Chapter 4 Easy Mode Figure 10 Easy Mode: Status Screen (Repeater Mode) 4.1.1 What You Can Do in this Chapter You can do the following in this mode: • Use the Navigation Panel to exit the Easy mode, see Section 4.2 on page 27. • Use the Network Map screen to check if your WX3310 can ping the gateway and whether it is connected to the Internet, see Section 4.3 on page 28.
Chapter 4 Easy Mode 4.3 Network Map Note: Don’t worry if the Network Map does not display in your web browser. This feature may not be supported by your system. You can still configure your WX3310’s features in Expert Mode. When you log in to the Web Configurator, the Network Map is shown as follows. Figure 12 Network Map The line connecting the WX3310 to the modem/router becomes green when the WX3310 is able to ping the modem/router.
Figure 13 Status Screen in Easy Mode (Repeater Mode) Figure 14 Status Screen in Easy Mode (AP Mode) The following table describes the labels in this screen. Table 3 Status Screen in Easy Mode LABEL DESCRIPTION Device Name This is the WX3310’s model name. Uptime This displays the time in minutes the WX3310’s system has been working. IP Address This shows the LAN port’s IP address. MAC Address This shows the MAC address of the WX3310’s LAN port. Software Version This is the firmware version.
Chapter 4 Easy Mode Table 3 Status Screen in Easy Mode (continued) LABEL DESCRIPTION Downlink Encryption This shows the data encryption method the WX3310 uses for the wireless connection. Uplink Name (SSID) This shows a descriptive name the WX3310 uses to connect to the wireless LAN. Uplink Encryption This shows the data encryption method the connected access point uses for the wireless connection. This field is not available when the WX3310 is in AP mode.
Chapter 5 Access Point Mode CHAPTER 5 Access Point Mode 5.1 Overview In this mode your WX3310 (AP) bridges a wired network (LAN) and wireless LAN (WLAN) in the same subnet. See the figure below for an example. Figure 15 Access Point Mode 5.1.1 What You Can Do in this Chapter • To set your WX3310 to AP mode, see Section 5.2 on page 31. • Use the Status screen to view read-only information about your WX3310 in AP mode, see Section 5.2.1 on page 32.
Chapter 5 Access Point Mode 4 After you’ve set your computer’s IP address, open a web browser such as Internet Explorer and type “http://zyxelsetup” (for Windows), http://zyxelsetup.local” (for Mac), or “http://(DHCP-assigned IP) as the web address in your web browser. 5 Log into the Web Configurator. See the Section 2.2 on page 16 for instructions on how to do this. 5.2.1 Status Screen (AP Mode) Click on Status. The screen below shows the status screen in AP Mode.
Chapter 5 Access Point Mode The following table describes the icons shown in the Status screen. Table 4 Status Screen Icon Key (AP Mode) ICON DESCRIPTION Click this at any time to exit the Web Configurator. Click this icon to view copyright and a link for related product information. Select a number of seconds or None from the drop-down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics.
Table 5 Status Screen (AP Mode) (continued) LABEL DESCRIPTION Mode This shows the wireless standard the WX3310 uses. WPS Status This displays Configured when the WPS has been set up. This displays Unconfigured if the WPS has not been set up. System Status System Up Time This is the total time the WX3310 has been on. Current Date/Time This field displays your WX3310’s present date and time. 5.2.2 AP Navigation Panel Use the menu in the navigation panel to configure WX3310 features in AP Mode.
Chapter 5 Access Point Mode Table 6 Navigation Panel (AP Mode) (continued) LINK TAB FUNCTION Basic Use this screen to configure general wireless LAN settings. Advanced Use this screen to configure advanced wireless settings. WPS Use this screen to enable and configure WPS on your WX3310. MAC Filter Use this screen to configure the WX3310 to block access to devices or block the devices from accessing the WX3310. MBSS Use this screen to configure multiple BSSs on the WX3310.
Chapter 6 Repeater Mode CHAPTER 6 Repeater Mode 6.1 Overview In repeater mode, your WX3310 can connect to an existing wired network through another access point and also lets wireless clients connect to the network through it. This helps you expand wireless coverage when you have an access point or wireless router already in your network. In the example below, the WX3310 (A) is configured as a repeater. It has three clients that want to connect to the Internet.
Chapter 6 Repeater Mode 3 You must give your computer a fixed IP address in the range between 192.168.1.3 and 192.168.1.254 (Section 2.3 on page 18) if the WX3310 is not connected to a router or DHCP server. 4 After you’ve set your computer’s IP address, open a web browser such as Internet Explorer and type “http://zyxelsetup” (for Windows), http://zyxelsetup.local” (for Mac), “http://192.168.1.2”, or “http:// (DHCP-assigned IP) as the web address in your web browser. 5 Log into the Web Configurator.
Chapter 6 Repeater Mode The following table describes the icons shown in the Status screen. Table 7 Status Screen Icon Key (Repeater Mode) ICON DESCRIPTION Click this at any time to exit the Web Configurator. Click this icon to view copyright and a link for related product information. Select a number of seconds or None from the drop-down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics.
Chapter 6 Repeater Mode Table 8 Status Screen (Repeater Mode) LABEL DESCRIPTION Mode This shows the wireless standard the WX3310 uses. WPS Status This displays Configured when the WPS has been set up. This displays Unconfigured if the WPS has not been set up. System Status System Up Time This is the total time the WX3310 has been on. Current Date/Time This field displays your WX3310’s present date and time. 6.2.
Chapter 6 Repeater Mode Table 9 Navigation Panel (Repeater Mode) (continued) LINK TAB FUNCTION Basic Use this screen to configure general wireless LAN settings. WPS Use this screen to enable and configure WPS on your WX3310. MAC Filter Use this screen to configure the WX3310 to block access to devices or block the devices from accessing the WX3310. MBSS Use this screen to configure multiple BSSs on the WX3310.
CHAPTER 7 Tutorials 7.1 Overview This chapter provides tutorials for your WX3310 as follows: • Configuring the WX3310 as an Access Point • Configuring the WX3310 as a Repeater 7.2 Configuring the WX3310 as an Access Point This section gives you an example of how to set up an access point (AP) and wireless client (a notebook (B), in this example) for wireless communication. B can access the Internet through the access point (A) wirelessly. Figure 21 Wireless Access Point Connection to the Internet 7.
Chapter 7 Tutorials The instructions require that your hardware is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 2.2 on page 16). 1 Open the Networking > AP Connection > AP List screen. Select an AP form the SSID column. Type the WiFi key if wireless security is enabled on the selected AP and click Connect. Check the connection status to see if your WX3310 is successfully connected to the AP. 7.3.
Chapter 7 Tutorials WX3310-B0 User’s Guide 43
P ART II Technical Reference 44
CHAPTER 8 Monitor 8.1 Overview This chapter discusses read-only information related to the device state of the WX3310. 8.2 What You Can Do • Use the Log screen to view the logs for the categories such as system maintenance or system errors, see Section 8.3 on page 45. • Use the Wireless Monitor screen to view the wireless stations or AP that are currently associated with the WX3310, see Section 8.4 on page 46.
Chapter 8 Monitor Figure 22 Monitor > Log The following table describes the labels in this screen. Table 10 Monitor > Log LABEL DESCRIPTION # This field is a sequential value and is not associated with a specific entry. Time This field displays the time the log was recorded. Message This field states the reason for the log. Refresh Click Refresh to renew the log screen. Clear Click Clear to delete all the logs. 8.4 Wireless Monitor Go to Monitor > Wireless Monitor.
Chapter 8 Monitor Figure 23 Monitor > Wireless Monitor (Uplink in Repeater mode) Figure 24 Monitor > Wireless Monitor (AP mode) WX3310-B0 User’s Guide 47
Chapter 8 Monitor The following table describes the labels in this screen. Table 11 Monitor > Wireless Monitor LABEL DESCRIPTION Wi-Fi Interface This shows the name of the wireless network on the WX3310. Uplink only shows in Repeater mode. 802.11 Mode This shows the wireless standard the WX3310 uses. Bandwidth This shows the wireless bandwidth allowed for the WX3310 (in Repeater mode) when the WX3310 is connected to an AP.
Chapter 8 Monitor Go to Monitor > MBSS Monitor. A Multiple Basic Server Set (MBSS) allows you to use your WX3310 to provide several Basic Server Sets (BSS) simultaneously. You can then assign varying security types to different SSIDs. Wireless clients can use different SSIDs to associate with the same access point. This screen shows a summary of the BSS configured in your WX3310. Figure 25 Monitor > MBSS Monitor The following table describes the labels in this screen.
Chapter 8 Monitor 8.6 Multicast Monitor Go to Monitor > Multicast Monitor. IP packets are transmitted in one of these ways. • Unicast (1 sender to 1 recipient) • Broadcast (1 sender to everybody on the network) Multicast delivers IP packets to just a group of hosts on the network. This screen shows a summary of the multicast group IP addresses. Figure 26 Monitor > Multicast Monitor The following table describes the labels in this screen.
CHAPTER 9 Network 9.1 Overview This chapter describes how to configure LAN settings. A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. The LAN screens can help you configure the WX3310’s IPv4 and IPv6 addresses on the LAN. Figure 27 LAN Setup 9.2 What You Can Do Use the Networking screen (Section 9.
Chapter 9 Network Figure 28 LAN and WAN IP Addresses 9.4 Networking Screen Use this screen to change your basic LAN settings. Click Network > Networking. Note: The fields and buttons in this screen is not available if you choose DHCP or SLAAC.
Chapter 9 Network The following table describes the labels in this screen. Table 14 Network > Networking LABEL DESCRIPTION LAN IP Select DHCP to deploy the WX3310 as a DHCP client in the network. When you enable this, the WX3310 gets its IP address from the network’s DHCP server (for example, your ISP or router). Users connected to the WX3310 can now access the network (i.e., the Internet if the IP address is given by the ISP or a router with Internet access).
C H A P T E R 10 Wireless LAN 10.1 Overview This chapter discusses how to configure the wireless network settings in your WX3310. See the appendices for more detailed information about wireless networks. The following figure provides an example of a wireless network. Figure 30 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B are called wireless clients.
Chapter 10 Wireless LAN 10.2 What You Can Do in this Chapter Wireless screens vary according to the device mode you are using. See Chapter 3 on page 24 for more information on device modes. • Use the Basic screen to enable the Wireless LAN, enter the SSID and select the wireless security mode, see Section 10.4 on page 56. • Use the Advanced screen to configure wireless advanced settings such as the wireless band or channel bandwidth, see Section 10.5 on page 57.
Chapter 10 Wireless LAN The following table displays the comparison of the different WiFi standards. Table 15 WiFI Standards Comparison WIFI STANDARD MAXIMUM LINK RATE* BAND SIMULTANEOUS CONNECTIONS 802.11b 11 Mbps 2.4 GHz 1 802.11a/g 54 Mbps 2.4 GHz and 5 GHz 1 802.11n 600 Mbps 2.4 GHz and 5 GHz 1 802.11ac 3.47 Gbps 5 GHz 4 802.11ax 573 Mbps 2.4 GHz 128 4.8 Gbps 5 GHz * The maximum link rate is for reference under ideal conditions only. 10.
Chapter 10 Wireless LAN Table 16 Networking > Wireless Network 5G/2.4G > Basic (continued) LABEL DESCRIPTION Channel Selection Select the operating channel for the WX3310 and its wireless clients. The options vary depending on the frequency band and the country you are in. Select Auto and the WX3310 selects a channel automatically. Select Smart Channel Selection (SCS), and the WX3310 decides to switch channels, monitors several channels and chooses the one with higher capacity.
Chapter 10 Wireless LAN The following table describes the labels in this screen. Table 17 Networking > Wireless Network 5G/2.4G > Advanced LABEL DESCRIPTION Wireless Band Select the wireless standard you want to use for your wireless network. Channel Bandwidth Select the channel bandwidth you want to use for your wireless network. Select whether the WX3310 uses a wireless channel width of 20MHz, 40MHz or 80MHz.
Chapter 10 Wireless LAN The following table describes the labels in this screen. Table 18 Networking > Wireless Network 5G/2.4G > WPS LABEL DESCRIPTION WPS Setup State Select Configured to enable WPS and do NOT change the wireless security key after the WPS connection is established. Select Unconfigured to enable WPS but change the wireless security key after the WPS connection is established. Select Disabled to turn off WPS.
Chapter 10 Wireless LAN Figure 34 Networking > Wireless Network 5G/2.4G > MAC Filter The following table describes the labels in this menu. Table 19 Networking > Wireless Network 5G/2.4G > MAC Filter LABEL DESCRIPTION Interface Select the SSID for which you want to configure MAC filtering. Policy Define the filter action for the list of specified MAC addresses. Select None to deactivate the MAC filtering rule you configure below. Select Allow to permit access to the WX3310.
Chapter 10 Wireless LAN Figure 35 Networking > Wireless Network 5G/2.4G > MBSS The following table describes the labels in this screen. Table 20 Networking > Wireless Network 5G/2.4G > MBSS LABEL DESCRIPTION MBSS Selection Select the BSS you want to configure. Enable Click on the check box to enable the BSS. Network Name (SSID) Type a name for one of your BSS. Broadcast SSID Click on the check box if you want your SSID to be broadcasted to users in the area.
• An “ad-hoc” type of network is one in which there is no access point. Wireless clients connect to one another in order to exchange information. The following figure provides an example of a wireless network. Figure 36 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your Zyxel Device is the AP.
Chapter 10 Wireless LAN 10.9.2 Wireless Security Overview By their nature, radio communications are simple to intercept. For wireless data networks, this means that anyone within range of a wireless network without security can not only read the data passing over the airwaves, but also join the network. Once an unauthorized person has access to the network, he or she can steal information or introduce malware (malicious software) intended to compromise the network.
Chapter 10 Wireless LAN 00A0C5000002 or 00:A0:C5:00:00:02. To get the MAC address for each device in the wireless network, see the device’s User’s Guide or other documentation. You can use the MAC address filter to tell the WX3310 which devices are allowed or not allowed to use the wireless network. If a device is allowed to use the wireless network, it still has to have the correct information (SSID, channel, and security).
Chapter 10 Wireless LAN IntraBSS traffic blocking is enabled, wireless station A and B can still access the wired network but cannot communicate with each other. Figure 37 Basic Service Set 10.9.2.7 MBSSID Traditionally, you need to use different APs to configure different Basic Service Sets (BSSs). As well as the cost of buying extra APs, there is also the possibility of channel interference.
Chapter 10 Wireless LAN Use long preamble if you are unsure what preamble mode other wireless devices on the network support, and to provide more reliable communications in busy wireless networks. Use short preamble if you are sure all wireless devices on the network support it, and to provide more efficient communications. Use the dynamic setting to automatically use short preamble when all wireless devices on the network support it, otherwise the Zyxel Device uses long preamble.
Chapter 10 Wireless LAN Table 21 Wireless Security Relational Matrix (continued) AUTHENTICATION METHOD/ KEY MANAGEMENT PROTOCOL ENCRYPTION METHOD ENTER MANUAL KEY IEEE 802.1X Shared WEP No Enable with Dynamic WEP Key Yes Enable without Dynamic WEP Key Yes Disable WPA TKIP/AES No Enable WPA-PSK TKIP/AES Yes Disable WPA2 TKIP/AES No Enable WPA2-PSK TKIP/AES Yes Disable 10.9.3.
Chapter 10 Wireless LAN Figure 38 Example WPS Process: PBC Method Wireless Client AP WITHIN 2 MINUTES SECURITY INFO COMMUNICATION 10.9.3.3 PIN Configuration Each WPS-enabled device has its own PIN (Personal Identification Number). This may either be static (it cannot be changed) or dynamic (in some devices you can generate a new PIN by clicking on a button in the configuration interface).
Chapter 10 Wireless LAN 1 Go to your phone settings and turn on WiFi. Open the WiFi networks list and tap WPS PIN Entry to get a PIN number. 2 Enter the client’s PIN number to the PIN field in the Networking > Wireless Network 2.4G or Wireless Network 5G > WPS screen on the WX3310 (in AP mode). 3 Click the WPS PIN button (or button next to the PIN field) on the WX3310’s WPS screen within two minutes.
Chapter 10 Wireless LAN Figure 39 Example WPS Process: PIN Method AP Wireless Client WPS Enter WPS PIN from other device: WPS START WITHIN 2 MINUTES Authentication by PIN SECURITY INFO COMMUNICATION 10.9.3.4 How WPS Works When two WPS-enabled devices connect, each device must assume a specific role. One device acts as the registrar (the device that supplies network and security settings) and the other device acts as the enrollee (the device that receives network and security settings.
Chapter 10 Wireless LAN Figure 40 How WPS Works The roles of registrar and enrollee last only as long as the WPS setup process is active (two minutes). The next time you use WPS, a different device can be the registrar if necessary. The WPS connection process is like a handshake; only two devices participate in each WPS transaction. If you want to add more devices you should repeat the process with one of the existing networked devices and the new device.
Chapter 10 Wireless LAN Figure 41 WPS: Example Network Step1 In step 2, you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the network. In this case, AP1 must be the registrar, since it is configured (it already has security information for the network). AP1 supplies the existing security information to Client 2.
Chapter 10 Wireless LAN Figure 43 WPS: Example Network Step 3 10.9.3.6 Limitations of WPS WPS has some limitations of which you should be aware. • WPS works in Infrastructure networks only (where an AP and a wireless client communicate). It does not work in Ad-Hoc networks (where there is no AP). • When you use WPS, it works between two devices only. You cannot enroll multiple devices simultaneously, you must enroll one after the other.
Chapter 10 Wireless LAN point is the WPS registrar, the enrollee, or was not involved in the WPS handshake; a rogue device must still associate with the access point to gain access to the network. Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP.
Chapter 11 AP Connection (Repeater Mode) C H A P T E R 11 AP Connection (Repeater Mode) 11.1 Overview This chapter discusses how to establish a wireless connection between your WX3310 and another AP or wireless network when the WX3310 is in repeater mode. It allows you to connect to and/or extend the existing wireless network. The following figure provides an example of two wireless networks connected together. Use these screens to choose an access point that you want the WX3310 to connect to.
Chapter 11 AP Connection (Repeater Mode) Figure 44 Networking > AP Connection > Station (Repeater mode) The following table describes the general wireless LAN labels in this screen. Table 22 Networking > AP Connection > Basic/Station LABEL DESCRIPTION Network Name(SSID) Enter the name of the wireless network to which the WX3310 is connecting Connection Status This shows whether the WX3310 is already connected, attempting to connect, or not connected to a wireless network.
Chapter 11 AP Connection (Repeater Mode) Figure 45 Networking > AP Connection > AP List (Repeater mode) The following table describes the labels in this screen. Table 23 Networking > AP Connection > AP List LABEL DESCRIPTION Connection Status This shows whether the WX3310 is already connected, attempting to connect, or not connected to a wireless network. Current SSID This shows the name of the AP to which your WX3310 is currently connected.
Chapter 11 AP Connection (Repeater Mode) 11.5 WPS Screen Use this screen to enable/disable WPS, view or generate a new PIN number. To open this screen, click Networking > AP Connection > WPS. Figure 46 Networking > AP Connection > WPS (Repeater mode) The following table describes the labels in this screen.
Chapter 12 Mesh C H A P T E R 12 Mesh 12.1 Overview The WX3310 supports Wi-Fi Certified EasyMesh Version 1. Use this screen to enable or disable EasyMesh, known as Mesh in this product. Mesh supports AP steering and Band steering. • AP steering allows wireless clients to roam seamlessly between Mesh supported devices in your Mesh network by using the same SSID and WiFi password.
Chapter 12 Mesh Figure 47 Mesh Application Icons used in Figure 47: • R- router • AP- Access Point • RP- Repeater • C1- Client1 • C2- Client2 • APC- Access Point coverage area • RPC- Repeater coverage area Note: R is a router controller 12.2 Mesh Screen Click Configuration > Mesh. The following screen displays. Figure 48 Configuration > Mesh Click on the check box to enable Easy Mesh on the WX3310.
C H A P T E R 13 Maintenance 13.1 Overview This chapter provides information on the Maintenance screen. 13.2 What You Can Do in this Chapter • Use the Password screen to set the password, see Section 13.3 on page 81. • Use the Time screen to change your WX3310’s time and date, see Section 13.4 on page 82. • Use the Firmware Upgrade screen to update firmware, see Section 13.5 on page 83. • Use the Telnet screen to enable or disable access to the WX3310 using Telnet, see Section 13.6 on page 84.
Chapter 13 Maintenance The following table describes the labels in this screen. Table 25 Maintenance > Password LABEL DESCRIPTION Old Password Type the default password or the existing password you use to access the system in this field. New Password Type your new system password (up to 30 characters). Note that as you type a password, the screen displays an asterisk (*) for each character you type. Retype to Confirm Type the new password again in this field.
Chapter 13 Maintenance Table 26 Maintenance > Time (continued) LABEL DESCRIPTION Start Date Configure the day and time when Daylight Saving Time starts if you selected Daylight Saving Enable. The at field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time starts in most parts of the United States on the second Sunday of March. Each time zone in the United States starts using Daylight Saving Time at 2 A.M. local time.
Chapter 13 Maintenance The following table describes the labels in this screen. Table 27 Maintenance > Firmware Upgrade LABEL DESCRIPTION Firmware Upgrade File Path Click Choose file to find the.bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Upload to begin the upload process. This process may take up to two minutes.
Chapter 13 Maintenance 13.6.1 Backup Configuration Backup configuration allows you to back up (save) the WX3310’s current configuration to a file on your computer. Once your WX3310 is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the WX3310’s current configuration to your computer. 13.6.
Chapter 13 Maintenance You can also press the RESET button on the rear panel for more than 5 seconds to reset the factory defaults of your WX3310. Refer to Section 1.7 on page 15 for more information on the resetting the WX3310. 13.7 Restart Screen System restart allows you to reboot the WX3310 without turning the power off. Click Maintenance > Restart. The following screen displays. Click Reboot to have the WX3310 restart. This does not affect the WX3310's configuration.
C H A P T E R 14 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • WX3310 Access and Login • Internet Access • Resetting the WX3310 to Its Factory Defaults • Wireless Problems 14.1 Power, Hardware Connections, and LEDs The WX3310 does not turn on. None of the LEDs turn on. 1 Make sure the WX3310 is plugged in to an appropriate power source.
Chapter 14 Troubleshooting 14.2 WX3310 Access and Login I forgot the password. 1 The default password is in the device label. 2 If this does not work, you have to reset the device to its factory defaults. See Section 14.4 on page 90. I cannot see or access the Login screen in the Web Configurator. 1 Make sure you are using the correct address. • The default web address (URL) of the WX3310 is http://zyxelsetup (for Windows) or http:// zyxelsetup.local (for Mac).
Chapter 14 Troubleshooting 14.3 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. 2 Try to connect directly to the gateway. If you can access the Internet, check that the WX3310 has connected to the gateway by checking the Status screen. See Section 4.4 on page 28.
Chapter 14 Troubleshooting 14.4 Resetting the WX3310 to Its Factory Defaults If you reset the WX3310, you lose all of the changes you have made. The WX3310 re-loads its default settings, and the password resets to the back-label default key. You have to make all of your changes again. You will lose all of your changes when you reset the WX3310 to its factory defaults. To reset the WX3310, 1 Make sure the power LED is on.
APPENDIX A Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless adapters (A, B, C). Any time two or more wireless adapters are within range of each other, they can set up an independent network, which is commonly referred to as an ad-hoc network or Independent Basic Service Set (IBSS).
Appendix A Wireless LANs Figure 58 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by wireless devices to transmit and receive data. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a channel different from an adjacent AP (access point) to reduce interference. Interference occurs when radio signals from different access points overlap causing interference and degrading performance.
Appendix A Wireless LANs Figure 59 RTS/CTS Note: Stations cannot hear each other. They can hear the AP. When station A sends data to the AP, it might not know that the station B is already using the channel. If these two stations send data at the same time, collisions may occur when both sets of data arrive at the AP at the same time, resulting in a loss of messages for both stations. RTS/CTS is designed to prevent collisions due to hidden nodes.
Appendix A Wireless LANs If the Fragmentation Threshold value is smaller than the RTS/CTS value (see previously) you set then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. IEEE 802.11g Wireless LAN IEEE 802.11g is fully compatible with the IEEE 802.11b standard. This means an IEEE 802.11b adapter can interface directly with an IEEE 802.11g access point (and vice versa) at 11 Mbps or lower depending on range.
Appendix A Wireless LANs IEEE 802.1x In June 2001, the IEEE 802.1x standard was designed to extend the features of IEEE 802.11 to support extended authentication as well as providing additional accounting and control features. It is supported by Windows XP and a number of network devices. Some advantages of IEEE 802.1x are: • User based identification that allows for roaming.
Appendix A Wireless LANs • Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting. In order to ensure network security, the access point and the RADIUS server use a shared secret key, which is a password, they both know. The key is not sent over the network. In addition to the shared key, password information exchanged is also encrypted to protect the network from unauthorized access.
Appendix A Wireless LANs authentication, EAP-TTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, MS-CHAP and MS-CHAP v2. PEAP (Protected EAP) Like EAP-TTLS, server-side certificate authentication is used to establish a secure connection, then use simple username and password methods through the secured connection to authenticate the clients, thus hiding client identity.
Appendix A Wireless LANs If both an AP and the wireless clients support WPA2 and you have an external RADIUS server, use WPA2 for stronger data encryption. If you don't have an external RADIUS server, you should use WPA2-PSK (WPA2-Pre-Shared Key) that only requires a single (identical) password entered into each access point, wireless gateway and wireless client. As long as the passwords match, a wireless client will be granted access to a WLAN.
Appendix A Wireless LANs WPA2 authentication features that are different from WPA include key caching and pre-authentication. These two features are optional and may not be supported in all wireless devices. Key caching allows a wireless client to store the PMK it derived through a successful authentication with an AP. The wireless client uses the PMK when it tries to connect to the same AP and does not need to go with the authentication process again.
Appendix A Wireless LANs Figure 60 WPA(2) with RADIUS Application Example WPA(2)-PSK Application Example A WPA(2)-PSK application looks as follows. 1 First enter identical passwords into the AP and all wireless clients. The Pre-Shared Key (PSK) must consist of between 8 and 63 ASCII characters or 64 hexadecimal characters (including spaces and symbols). 2 The AP checks each wireless client's password and allows it to join the network only if the password matches.
Appendix A Wireless LANs Figure 61 WPA(2)-PSK Authentication Antenna Overview An antenna couples RF signals onto air. A transmitter within a wireless device sends an RF signal to the antenna, which propagates the signal through the air. The antenna also operates in reverse by capturing RF signals from the air. Positioning the antennas properly increases the range and coverage area of a wireless LAN. Antenna Characteristics Frequency An antenna in the frequency of 2.
Appendix A Wireless LANs Types of Antennas for WLAN There are two types of antennas used for wireless LAN applications. • Omni-directional antennas send the RF signal out in all directions on a horizontal plane. The coverage area is torus-shaped (like a donut) which makes these antennas ideal for a room environment. With a wide coverage area, it is possible to make circular overlapping coverage areas with multiple access points.
APPENDIX B Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the device. See http://www.zyxel.com/homepage.shtml and also http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information. Please have the following information ready when you contact an office. Required Information • Product model and serial number.
Appendix B Customer Support Korea • Zyxel Korea Corp. • http://www.zyxel.kr Malaysia • Zyxel Malaysia Sdn Bhd. • http://www.zyxel.com.my Pakistan • Zyxel Pakistan (Pvt.) Ltd. • http://www.zyxel.com.pk Philippines • Zyxel Philippines • http://www.zyxel.com.ph Singapore • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.
Appendix B Customer Support Belgium • Zyxel Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • http://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • http://www.zyxel.cz Denmark • Zyxel Communications A/S • http://www.zyxel.dk Estonia • Zyxel Estonia • http://www.zyxel.com/ee/et/ Finland • Zyxel Communications • http://www.zyxel.fi France • Zyxel France • http://www.zyxel.
Appendix B Customer Support Latvia • Zyxel Latvia • http://www.zyxel.com/lv/lv/homepage.shtml Lithuania • Zyxel Lithuania • http://www.zyxel.com/lt/lt/homepage.shtml Netherlands • Zyxel Benelux • http://www.zyxel.nl Norway • Zyxel Communications • http://www.zyxel.no Poland • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.
Appendix B Customer Support • http://www.zyxel.ch/ Turkey • Zyxel Turkey A.S. • http://www.zyxel.com.tr UK • Zyxel Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com Latin America Argentina • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Ecuador • Zyxel Communication Corporation • http://www.zyxel.
Appendix B Customer Support North America USA • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.
APPENDIX C Legal Information Copyright Copyright © 2020 by Zyxel Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation.
Appendix C Legal Information Industry Canada RSS-GEN & RSS-247 Statement • • This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Appendix C Legal Information Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit 23 cm de distance entre la source de rayonnement et votre corps. être installé et utilisé avec un minimum de 20 EUROPEAN UNION The following information applies if you use the product within the European Union.
Appendix C Legal Information Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2014/53/EU. National Restrictions • • Latviešu valoda (Latvian) This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy.
Appendix C Legal Information List of national codes COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE Austria AT Liechtenstein LI Belgium BE Lithuania LT Bulgaria BG Luxembourg LU Croatia HR Malta MT Cyprus CY Netherlands NL Czech Republic CZ Norway NO Denmark DK Poland PL Estonia EE Portugal PT Finland FI Romania RO France FR Serbia RS Germany DE Slovakia SK Greece GR Slovenia SI Hungary HU Spain ES Iceland IS Switzerland CH Ireland
Appendix C Legal Information Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gemäß den örtlichen Bestimmungen getrennt vom Hausmüll entsorgt werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natürliche Ressourcen zu sparen und die Umwelt und die menschliche Gesundheit zu schützen.
Appendix C Legal Information • • • • • • • • 請插在正確的電壓供給插座 ( 如 : 北美 / 台灣電壓 110V AC，歐洲是 230V AC)。 假若電源變壓器或電源變壓器的纜線損壞，請從插座拔除，若您還繼續插電使用，會有觸電死亡的風險。 請勿試圖修理電源變壓器或電源變壓器的纜線，若有毀損，請直接聯絡您購買的店家，購買一個新的電源變壓器。 請勿將此設備安裝於室外，此設備僅適合放置於室內。 請勿隨一般垃圾丟棄。 請參閱產品背貼上的設備額定功率。 請參考產品型錄或是彩盒上的作業溫度。 產品沒有斷電裝置或者採用電源線的插頭視為斷電裝置的一部分，以下警語將適用 : - 對永久連接之設備， 在設備外部須安裝可觸及之斷電裝置； - 對插接式之設備， 插座必須接近安裝之地點而且是易於觸及的。 About the Symbols Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent p
Index Index A contact information 103 Advanced Encryption Standard See AES.
Index H N hidden node 92 Navigation Panel 34, 39 navigation panel 34, 39 I O IBSS 91 operation mode access point 24 client 31 router 24 universal repeater 24 IEEE 802.
Index S WPA 97 key caching 99 pre-authentication 99 user authentication 98 vs WPA-PSK 98 wireless client supplicant 99 with RADIUS application example 99 security PBC 67 PIN 66, 68 Service Set 56 Service Set IDentity. See SSID.
