User's Manual

Chapter 26 Troubleshooting
NBG-460N User’s Guide
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26.5 Wireless Router/AP Troubleshooting
I cannot access the NBG-460N or ping any computer from the WLAN (wireless
AP or router).
1 Make sure the wireless LAN is enabled on the NBG-460N
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11
compatible and supports the same wireless standard as the NBG-460N.
4 Make sure your computer (with a wireless adapter installed) is within the
transmission range of the NBG-460N.
5 Check that both the NBG-460N and your wireless station are using the same
wireless and wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on
the NBG-460N.
7 Make sure you allow the NBG-460N to be remotely accessed through the WLAN
interface. Check your remote management settings.
• See the chapter on Wireless LAN in the User’s Guide for more information.
I am trying to bridge with another wireless device, but it is not working.
1 The NBG-460N can only form a bridge connection with another NBG-460N.
2 Check that your WLAN is working (see troubleshooting above if it is not working.)
3 Make sure you have the correct MAC addresses entered in the Remote MAC
Address field in Network > Wireless LAN > WDS.
4 Check that both NBG-460Ns are using the same WDS security settings.
• See the chapter on WDS in the User’s Guide for more information.