Prestige 630-C Series ADSL USB Modem User’s Guide Macintosh OS 9 and X August 2003
Prestige 630-C Series ADSL USB Modem Copyright Copyright ©2003 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Prestige 630-C Series ADSL USB Modem ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two (2) years from the date of purchase.
Prestige 630-C Series ADSL USB Modem Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Prestige 630-C Series ADSL USB Modem Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules.
Prestige 630-C Series ADSL USB Modem Customer Support When contacting your Customer Support Representative, please have the following information ready: ♦ ♦ ♦ Product model and serial number. Warranty Information. Date you received your Product. ♦ Brief description of the problem and the steps you took to solve it. METHOD E-MAIL SUPPORT/SALES TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL LOCATION WORLDWIDE support@zyxel.com.tw +886-3-578-3942 www.zyxel.com www.europe.zyxel.
Prestige 630-C Series ADSL USB Modem Table of Contents Copyright..................................................................................................................................................... ii ZyXEL Limited Warranty ...........................................................................................................................iii Information for Canadian Users ................................................................................................................
Prestige 630-C Series ADSL USB Modem 7.8 Miscellaneous Configuration ....................................................................................................... 7-8 7.9 Restoring Factory Defaults .......................................................................................................... 7-9 7.10 Performing a Diagnostic Test .................................................................................................... 7-10 7.11 System Log .....................................
Prestige 630-C Series ADSL USB Modem List of Figures Figure 2-1 Back Panel Connections .............................................................................................................2-1 Figure 2-2 USB Cable Connectors ...............................................................................................................2-1 Figure 2-3 Splitter ........................................................................................................................................
Prestige 630-C Series ADSL USB Modem List of Diagrams Diagram 1 Virtual Circuit Topology............................................................................................................... E List of Tables Table 2-1 LED Descriptions ........................................................................................................................ 2-1 Table 5-1 ADSL Status .......................................................................................................................
Prestige 630-C Series ADSL USB Modem Preface Congratulations on your purchase from the Prestige 630-C ADSL USB Modem Series. Your USB-powered Prestige supports an upstream data rate of 800 Kbps and is compatible with all G.DMT compliant Central Office (CO) Digital Subscriber Line Access Multiplexer (DSLAM) equipment. Your Prestige is easy to install and configure. All functions are configurable via the ZyXEL configuration wizard and web configurator.
Prestige 630-C Series ADSL USB Modem • Mouse action sequences are denoted using a comma. For example, “click the Apple icon, Control Panels and then Modem” means first click the Apple icon, then click or move your mouse pointer over Control Panels and then click or (double-click) Modem. • "Select" or "Choose" means for you to use one of the predefined choices. • Button and field labels, links and screen names are in Bold Times New Roman font. • Predefined choices are in Bold Arial font.
Prestige 630-C Series ADSL USB Modem About ADSL ADSL Overview Asynchronous Digital Subscriber Line (ADSL) technology provides high-speed data access across regular telephone or ISDN lines by making use of previously unused high-frequency bandwidth. ADSL is asymmetric in the sense that it provides a higher downstream data rate transfer (up to 8Mbps), than in the upstream transfer (up to 832 Kbps).
Prestige 630-C Series ADSL USB Modem About USB USB USB (Universal Serial Bus) is a data communications standard that allows your computer to recognize (auto-detect) new devices. No technical expertise is required to install your device. You simply plug your USB cable in and follow a limited set of easy-to-understand, automatically generated instructions. Set-up and operation has never been easier. Advantages of USB 1. There is no need for numerous different types of ports and connectors on your computer.
The Web Configurator Part I The Web Configurator This part covers configuring your Prestige using the Web Configurator.
Prestige 630-C Series ADSL USB Modem Chapter 1 Getting to Know Your Prestige This chapter covers the key features and main applications of your modem. 1.1 Introducing the Prestige 630-C Series ADSL USB Modem The Prestige 630-C Series combines the super-fast speed of state-of-the-art ADSL (Asynchronous Digital Subscriber Line) technology with the ease of setup and operation facilitated by a USB (Universal Serial Bus) interface.
Prestige 630-C Series ADSL USB Modem Chapter 2 Hardware Installation This chapter introduces the ports and LED indicators. 2.1 Hardware Overview Have your system operating disk handy during the installation, in case a specific file can not be found on your computer. The back panel has two interfaces: a USB and an ADSL port as shown in the following figure. Figure 2-1 Back Panel Connections 2.1.1 USB Connectors See the following figure for an explanation of USB connectors.
Prestige 630-C Series ADSL USB Modem 2.1.2 Splitter and Microfilter Use a splitter (optional) in order to plug a phone into the same ISDN or telephone line. See the following figure. Figure 2-3 Splitter You may opt to buy a telephone microfilter to install between the wall jack and your telephone(s). A microfilter acts as a low pass filter that screens out possible interference. See the following figure.
Prestige 630-C Series ADSL USB Modem 2.1.3 Front Panel LEDs The LEDs on the front panel of your modem indicate operational status. The table under the following figure describes the LED functions. Figure 2-5 Front Panel LEDs The following table describes the functions of the LEDs. Table 2-1 LED Descriptions LED USB DSL FUNCTION DESCRIPTION USB Interface and Modem Power Connection This LED is off when the modem’s USB port is not connected or not receiving power.
Prestige 630-C Series ADSL USB Modem Chapter 3 Installing Your Modem This chapter shows you how to install your modem and USB driver and introduces the ports and LED indicators. 3.1 Operating Systems The modem drivers are compatible with the Macintosh operating system versions 9 and X. Click the Apple icon and then About This Mac in order to see which OS version is on your Macintosh.
Prestige 630-C Series ADSL USB Modem REQUIRED INFORMATION: FILL IN THE BLANKS Framing Type: LLC or VCMUX. Modulation: Your ISP will tell you which type of ADSL modulation it uses. The default is Automatic. Wiring Selection: This is the type of wire being used for the connection: Line Tip/Ring (default), Line A/A1, or Automatic. User Name / Password: Lets your ISP know which account you are logging into and protects your account from unauthorized users.
Prestige 630-C Series ADSL USB Modem Installation File Figure 3-2 Mac OS 9 Installation File Step 6. After installation is complete, restart your computer when prompted to do so. 3.3.2 Mac OS X Installation Step 1. Close all Windows programs and applications. Step 2. Insert the included CD into the CD-ROM drive. An icon for the CD appears. Step 3. Double-click the CD’s icon. Step 4. Copy the driver CMX.1.O.X.sit to the desktop and extract this .sit file. Step 5. The file install USB ADSL.
Prestige 630-C Series ADSL USB Modem Step 7. An installation window will appear and prompt you for authorization. It is highly recommended that you click the Click the lock to make changes button to input an administrator password. This password will be required every time changes need to be made to the Prestige. Click OK. Figure 3-3 Installation Authorization Step 8. 3-4 After you log in, you will see an Introduction screen. Click Continue.
Prestige 630-C Series ADSL USB Modem Figure 3-4 Select a Destination Drive Step 9. Click Install and then Continue Installation in the Installation Type window. The driver will automatically install and your MAC will restart.
Prestige 630-C Series ADSL USB Modem Chapter 4 Introducing the Web Configurator This chapter describes how to configure your Prestige with the embedded web configurator. 4.1 Making a DSL Connection Use the following steps to configure your Macintosh when using the installed driver. Step 1. Click the Apple icon and System Preferences. Figure 4-1 Open System Preferences Step 2. Click Network. Figure 4-2 System Preferences Step 3.
Prestige 630-C Series ADSL USB Modem Figure 4-3 New Port Detected Step 4. 4-2 In the Network screen, select Ethernet Adaptor (en x) in the Show field. In the TCP/IP tab, select Using DHCP in the Configure field if you are using the bridged IP mode or Manually if you are using the routed IP mode. Click Apply Now.
Prestige 630-C Series ADSL USB Modem Figure 4-4 Network: TCP/IP Tab Step 5. Open your web browser and enter “10.0.0.2” as the address. The following login prompt will appear. Step 6. For administrative access, type "admin" as the User ID and “epicrouter” as the Password. For user access, type “user” as the User ID and “password” as the Password. You may change these at a later time. Click OK.
Prestige 630-C Series ADSL USB Modem You should now see the Home Page screen. From this screen, you can also view current WAN and LAN settings, as well as firmware and software versions. To view information about your Prestige, click the links under Status. Click Home to return to the Home Page at any time. To configure the Prestige, click the links under Configuration.
Prestige 630-C Series ADSL USB Modem Chapter 5 Status Information This chapter describes how to view the Prestige’s status information. 5.1 Prestige Status Information Overview The web configurator allows you to view important status information about your Prestige by clicking the links under Status in the navigation panel. 5.2 ADSL Status Information Click ADSL to view the ADSL STATUS screen as shown next.
Prestige 630-C Series ADSL USB Modem Figure 5-1 ADSL Status The following table describes the fields in this screen. Table 5-1 ADSL Status LABEL DESCRIPTION ADSL Line State This is the current state of the ADSL line. ADSL Modulation This field displays the ADSL modulation status for G.dmt or T1.413. ADSL Annex Mode This displays the annex mode (Annex A or Annex B). ADSL Startup Attempts This displays the number of ADSL connection attempts.
Prestige 630-C Series ADSL USB Modem Table 5-1 ADSL Status LABEL DESCRIPTION The following fields display upstream and downstream statistics for the ADSL connection. SNR Margin This is the amount of increased noise that can be tolerated while maintaining the designed BER (bit error rate). The SNR Margin is set by the Central Office DSLAM. If the SNR Margin is increased, bit error rate performance will improve, but the data rate will decrease.
Prestige 630-C Series ADSL USB Modem The following table describes the fields in this screen. Table 5-2 LAN Status LABEL DESCRIPTION IP Address This is the IP address of your Prestige in dotted decimal notation. Subnet Mask This is corresponding subnet mask for the above IP Address. MAC Address This is the MAC address of your Prestige. Number of Ethernet devices connected to the DHCP server: This shows the number of devices that the Prestige’s DHCP server can recognize.
Prestige 630-C Series ADSL USB Modem Figure 5-2 PPP Status The following table describes the fields in this screen. Table 5-3 PPP Status LABEL DESCRIPTION # This is the identification number of the PPP connection. Connection Name This is an identifier given to the connection. Interface This is type of PPP interface. Mode This is the PPP mode (PPPoE or PPPoA). Status This is the current status of the PPP connection (Connected or Not Connected).
Prestige 630-C Series ADSL USB Modem Table 5-3 PPP Status LABEL DESCRIPTION Connect/Disconnect Choose Connect or Disconnect from the drop-down list box to change the change the status of the PPP connection. Execute Click the Execute button to connect or disconnect the PPP connection.
Prestige 630-C Series ADSL USB Modem Chapter 6 Basic Configuration This chapter describes how to configure your Prestige’s basic settings. 6.1 Configuration Overview You can configure your Prestige for Internet access through the links under Configuration in the navigation panel. 6.2 Configuring WAN Click WAN to configure your Prestige’s WAN settings. See Table 6-2 WAN Configuration Options for a list of options available.
Prestige 630-C Series ADSL USB Modem Figure 6-1 WAN Configuration The following table describes the fields in this screen.
Prestige 630-C Series ADSL USB Modem Table 6-1 WAN Configuration LABEL DESCRIPTION VPI Enter the Virtual Path Identifier(s) (VPI) given. VCI Enter the Virtual Channel Identifier(s) (VCI) given. Static IP Address This is the static IP provided by your ISP. Subnet Mask This is the corresponding subnet mask for the above IP address. Gateway This is the gateway IP address. ATM Service Category Bandwidth Select the service category (UBR or CBR).
Prestige 630-C Series ADSL USB Modem Table 6-1 WAN Configuration LABEL DESCRIPTION Disconnect Timeout Enter a time in seconds after which the PPP connection will disconnect if the line is idle (max: 32767 seconds). Authentication This field sets the authentication protocol used for outgoing calls. Options for this field are: Auto – Your Prestige will accept either CHAP or PAP when requested by this remote node. PAP mode will run first, and then CHAP. CHAP – accept CHAP only. PAP – accept PAP only.
Prestige 630-C Series ADSL USB Modem Table 6-2 WAN Configuration Options Bridge Mode LABEL Encapsulation Router Mode (PPPoA/PPPoE) 1483 Bridged IP LLC PPPoA, LLC/VCMux 1483 Bridged IP VC-Mux PPPoE, LLC/VCMux Router Mode (Dynamic IP) Router Mode (Static IP) 1483 Bridged/Routed IP LLC 1483 Bridged/Routed IP LLC 1483 Bridged/Routed IP VC-Mux 1483 Bridged/Routed IP VC-Mux Classical IP over ATM Classical IP over ATM Bridge Enabled Disabled Disabled Disabled PPP Service N/A Provided by ISP
Prestige 630-C Series ADSL USB Modem Figure 6-2 LAN Configuration The following table describes the fields in this screen. Table 6-3 LAN Configuration LABEL IP Address DESCRIPTION Enter the LAN IP address of the modem in dotted decimal notation. The default IP address is 10.0.0.2. If you change the LAN IP address, you must to use the new IP address to access the web configurator. Subnet Mask This is the subnet mask corresponding to the IP address above. The default subnet mask is 2555.0.0.0.
Prestige 630-C Series ADSL USB Modem Table 6-3 LAN Configuration LABEL DHCP address pool selection DESCRIPTION This sets the DHCP address pool. If System Allocated is selected, the DHCP address pool range starts at the LAN port IP address and includes the next 12 IP addresses. For example, if the LAN IP address is 10.0.0.2; the DHCP address pool range is 10.0.0.3 to 10.0.0.14.
Prestige 630-C Series ADSL USB Modem The following table describes the fields in this screen. Table 6-4 DNS Configuration LABEL DNS Proxy Selection DESCRIPTION Select a DNS proxy selection from the options below: Disable DNS Proxy: If the DNS proxy is disabled, the LAN port does not process DNS query messages.
Prestige 630-C Series ADSL USB Modem Chapter 7 Administrative Privileges This chapter describes how to configure your Prestige with the administrator-level access. 7.1 Administration Privileges Overview If you logged in as an administrator, perform advanced configuration through the links under Admin Privilege in the navigation panel. 7.2 WAN Status Click WAN Status to view WAN-related information and status of the WAN connection. This is the same information that appears on the Home Page.
Prestige 630-C Series ADSL USB Modem Table 7-1 WAN Status LABEL Execute 7.3 DESCRIPTION Click this button to release or renew the WAN IP address. ATM Status Click ATM Status to view ATM cell statistics.
Prestige 630-C Series ADSL USB Modem The following table describes the fields in this screen. Table 7-2 ATM Status LABEL DESCRIPTION Tx Bytes This is the total number of bytes transmitted. Rx Bytes This is the total number of bytes received. Tx Cells This is the total number of cells transmitted. Rx Cells This is the total number of cells received. Rx HEC Errors This is the total number of Header Error Control (HEC) errors received.
Prestige 630-C Series ADSL USB Modem Figure 7-3 TCP Status The following table describes the fields in this screen.
Prestige 630-C Series ADSL USB Modem Table 7-3 TCP Status LABEL DESCRIPTION Total Packets Sent This is the total number of packets sent. Data Packets Sent This is the total number of data packets sent. Data Bytes Sent This is the total number of data bytes of data sent. Total Packets Received This is the total number of packets received. Packets Received in Sequence This is the total number of packets that were received in sequence.
Prestige 630-C Series ADSL USB Modem Figure 7-4 ADSL Configuration The following table describes the fields in this screen. Table 7-4 ADSL Configuration LABEL DESCRIPTION Trellis Select Enabled or Disabled to activate or deactivate the Trellis code. It is enabled by default. Handshake Protocol Select an ADSL handshake protocol. The choices are as follows: AutosenseG.dmt first, Autosense-T1.413 first, G.dmt/G.lite, T1.413, G.dmt, G.lite. Wiring Selection Make a wiring selection for the RJ-11 port.
Prestige 630-C Series ADSL USB Modem Figure 7-5 Admin Password Configuration The following table describes the fields in this screen. Table 7-5 Admin Password Configuration LABEL DESCRIPTION Admin Password Enter a new password for administrator login. The password may be up to 65 characters long and may not include an ampersand “&”. For FTP to work, the password needs to be at least 8 characters. Retype Password Retype the password to confirm. Submit Click this button to submit the changes.
Prestige 630-C Series ADSL USB Modem The following table describes the fields in this screen. Table 7-6 User Password Configuration LABEL DESCRIPTION User Password Enter a new password for user login. The password may be up to 65 characters long and may not include an ampersand “&”. Retype Password Retype the password. Submit Click this button to submit the changes. Reset Click this button to reset all values to their defaults. 7.
Prestige 630-C Series ADSL USB Modem Table 7-7 Miscellaneous Configuration LABEL DESCRIPTION HTTP server access In this section, you can configure how from where the web configurator can be accessed. All Restricted LAN Restricted WAN Specify IP Subnet Mask HTTP server port Select All to allow access from both the LAN and WAN. Select the Restricted radio button and the LAN check box to restrict access to the Prestige from a computer on the LAN.
Prestige 630-C Series ADSL USB Modem 7.10 Performing a Diagnostic Test Your Prestige can perform a diagnostic test on the physical and protocol layers for both the LAN and WAN sides. Click Diagnostic Test to perform the test and view the results. Click a Help link to view a description of each test. Figure 7-9 Diagnostic Test The following table describes the fields in this screen.
Prestige 630-C Series ADSL USB Modem Table 7-8 Diagnostic Test LABEL DESCRIPTION Test ATM OAM Segment Loop Back This test sends ATM OAM F5 Segment loop back request cells to the central office equipments through your DSL connection. This test returns PASS if response cell is received. Since your service provider might not support this test, your Prestige can still work even if this test fails.
Prestige 630-C Series ADSL USB Modem Figure 7-10 System Log The following table describes the information in this screen. Table 7-9 System Log LABEL DESCRIPTION Date and Time The log records the date and time of an event. Clear Log Click this button to clear the log. here (save log link) Left click this link to view the log in html form. Right click this link and select “Save Target As…” to save the log as a text file. 7.
Prestige 630-C Series ADSL USB Modem Figure 7-11 Network: PPPoE Tab Step 4. Click the menu bar icon and select Connect.
Prestige 630-C Series ADSL USB Modem 7.13 Uninstalling the Hardware and Driver Disconnect the USB cable from your Macintosh’s USB port. Use the following steps to remove your modem’s software driver. It is recommended that you save and close all other running programs before uninstalling the modem driver. Step 1. Open the drive you selected during installation (see section 3.3). Step 2. Double-click the Uninstall icon. Step 3. If your computer prompts you to confirm the selection, click Yes.
Prestige 630-C Series ADSL USB Modem Chapter 8 Troubleshooting This chapter covers potential problems and the possible solutions. Table 8-1 Troubleshooting PROBLEM None of the LEDs turn on when I start the modem. CORRECTIVE ACTION Make sure your computer is turned on. Check the USB cable connections between the modem and your computer. Carefully follow the instructions in this User’s Guide to uninstall and reinstall the software driver. I cannot access the Prestige on my computer.
Prestige 630-C Series ADSL USB Modem Appendix A Setting up Your Computer’s IP Address Follow the steps to set up your USB computer to use a static IP address given by your ISP. Steps and screen shots may vary depending on the version of Macintosh. Macintosh OS 9 1. Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel.
Prestige 630-C Series ADSL USB Modem 2. Select Ethernet built-in from the Connect via list. 3. For dynamically assigned settings, select Using DHCP Server from the Configure: list. 4. For statically assigned settings, do the following: -From the Configure box, select Manually. -Type your IP address in the IP Address box. -Type your subnet mask in the Subnet mask box. -Type the IP address of your Prestige in the Router address box. 5. Close the TCP/IP Control Panel. 6.
Prestige 630-C Series ADSL USB Modem Macintosh OS X 1. Click the Apple menu, and click System Preferences to open the System Preferences window. 2. Click Network in the icon bar. - Select Automatic from the Location list. - Select Built-in Ethernet from the Show list. - Click the TCP/IP tab. 3. For dynamically assigned settings, select Using DHCP from the Configure list. 4. For statically assigned settings, do the following: -From the Configure box, select Manually.
Prestige 630-C Series ADSL USB Modem Appendix B Virtual Circuit Topology ATM is a connection-oriented technology, meaning that it sets up virtual circuits over which end systems communicate.
Prestige 630-C Series ADSL USB Modem Index A About ADSL .................................................... xiii ADSL ............................................................... xiii Advantages of ADSL ....................................... xiii Advantages of USB........................................... xv Always on ........................................................ xiii Asymmetric Operation..................................... xiii Authentication..............................................