Installation guide

Documentation Conventions
BEA Products Installation Guide ix
In your e-mail message, please indicate which release of the BEA Products documentation you
are using.
If you have any questions about these versions of the BEA software, or if you have problems
installing and running the software, contact BEA Customer Support at
http://support.bea.com. You can also contact Customer Support by using the contact
information provided on the quick reference sheet titled “BEA Customer Support,” which is
included in the product package.
When contacting Customer Support, be prepared to provide the following information:
z Your name, e-mail address, phone number, and fax number
z Your company name and company address
z Your machine type and authorization codes
z The name and version of the product you are using
z A description of the problem and the content of pertinent error messages
Documentation Conventions
The following documentation conventions are used throughout this document.
Convention Item
Ctrl+Tab Indicates that you must press two or more keys simultaneously.
italics Indicates emphasis or book titles.
monospace
text
Indicates user input, as shown in the following examples:
Filenames:
config.xml
Pathnames: BEAHOME/config/examples
Commands: java -Dbea.home=BEA_HOME
Code: public TextMsg createTextMsg(
Indicates computer output, such as error messages, as shown in the following example:
Exception occurred during event
dispatching:java.lang.ArrayIndexOutOfBoundsException: No
such child: 0