HP Serviceguard Toolkit for Integrity Virtual Servers User Guide

7 Troubleshooting
This section explains some of the problem scenarios that you might encounter while working with
the SG IVS toolkit in a Serviceguard Cluster.
Recommended ActionPossible CauseProblem Scenario
Check the network or DNS
configurations on the VM Host or VM
guest or the SSL setup.
When you start a package, the VM
guest OS is still not up, therefore,
cmappmgr fails to communicate with
If the syslog/package log contains the
following error:
Jul 28 17:26:06 node1 cmappmgr[5654]:
Could not connect to the node slvm1
the cmappserver on the VM guest.
Connection timed out (errno:238)
If this error occurs continuously, it
Jul 28 17:26:06 node1 cmappmgr[5654]:
java.net.ConnectException: Connection
might be because there is an issue
timed out (errno:238)
with network or DNS configurations
—
-
on the VM Host or VM guest or an
-
issue with SSL setup. This is logged
Jul 28 17:26:06 node1 cmappmgr[5654]:
PROGRAM EXIT CODE 1
from the cmappmgr. Therefore, see
the cmappmgr guide for usage and
trouble shooting.
Run cmdeployvpkg command with
—m 0 option.
During the package startup, a
maintenance file is detected in the
package directory.
NOTE: If the maintenance mode is
not disabled and MAINTENANCE
_FLAG is configured to yes, the VM
guest package does not failover to the
other host when the VM guest fails.
If the package log contains the
warning:
<hostname> WARNING:
Maintenance mode is enabled
for the package
<hostname> Disable the
maintenance mode to start
service monitoring
Restart the package if HP Serviceguard
does not fail over the package.
Unintended failure is found in the VM
guest process. During the service
If the package log contains the error:
Service monitor detected a
failure in guest <vm_name>.
monitor, the particular VM guest
process is not found and the
maintenance mode is not enabled.
Use a chmod command similar to the
following command to provide
Package directory was created by
cmdeployvpkg command with
insufficient permission.
When you run the “# cmapplyconf -P
/etc/cmcluster/hpvm-sg1-g4/hpvm-sg1-g4.conf”
command, the following error is
displayed: Incorrect permissions for
permissions for the package directory
on each of the cluster members:
/etc/cmcluster/hpvm-sg1-g4 (40777).
# chmod go-w
/etc/cmcluster/<vm_name>
Directory must be executable for
owner, and not writable by group and
others on node hpvm-sg1-h1.
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