HP System Insight Manager with HP Command View EVA

White paper | HP Systems Insight Manager
16 | March 2013
The following sections explain how to set up HP SIM and WEBES to monitor the array.
Remote Support Advanced (RSA)
First, you must set up the Command View Protocol credentials in the WEBES UI. This enables the
correct ELMC protocol to be selected when WEBES discovers the array and ABM.
The ABM firmware does not include SNMP or WBEM agents to support HP SIM communication for
retrieval of hardware information. Therefore, certain fields must be set manually. The HP SIM
System and Entitlement information is tightly coupled with the WEBES Managed Entity
information.
WEBES detects the presence of HP SIM. Then, it populates the Managed Entity information based
on what is defined in HP SIM for newly added systems or changes made to existing systems. For
more information about WEBES, IRSS, and IRSA, see the manuals available on the following
webpages:
http://h18023.www1.hp.com/support/svctools/webes/index.html
http://h18013.www1.hp.com/products/servers/management/insight-remote-
support/index.html
http://h18013.www1.hp.com/products/servers/management/insight-remote-
support/supportpack/index.html
The synchronization of this information causes the entity discovered by WEBES to be left in an
incomplete and unrecoverable state if any of the required fields are missing. You may have to
delete the Managed Entity from the WEBES UI and rediscover it after all required information is
entered in HP SIM. To trigger rediscovery, stop and restart the DESTA service.
To set up the EVA 4400 and ABM in HP SIM:
1. Discover the EVA 4400 array (managed by ABM) in HP SIM by performing a discovery to the
server running SMI-S that has been set up to connect to the ABM by using
discoverer.bat, or an SMS running SMI-S and managing the array. (See Configure HP
SIM and HP CV EVA on a single server for information about using discoverer.bat to set
up SMI-S to connect to ABM.)
2. Edit the System Properties in HP SIM for the discovered EVA array, including the Contract and
Warranty information, Site Name, and Primary Contact. These fields are required for HP SIM
to present this entitlement data to the WEBES Managed Entity. The Customer-Entered Serial
Number and Customer-Entered Product Number settings are not required for the EVA 4400
array because WEBES retrieves this information from the array for the EVA Managed Entity.
3. In HP SIM, discover the ABM by providing the IP address of the ABM module, and set the
System Name to be the fully qualified domain name for the ABM. This is required for the
WEBES Managed Entity to correctly detect and add the ABM as a connection for the EVA.
4. Edit the System Properties in HP SIM for the discovered ABM. This is a placeholder in the HP
SIM System List, but there are fields required for WEBES to create a Managed Entity and pass
the RSE list check. Complete the following fields:
o System type = Storage Device
o System subtype = Storage
o Product model = EVA ABM