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ENGLISH User’s Guide Table of Contents Introduction 2 Before Using Your Machine 10 Copying 22 Sending Faxes 23 Receiving Faxes 32 Using TAM Mode (JX510P only) 42 Printing from Your Computer 53 Settings and Activity Reports 55 Routine Maintenance 62 Troubleshooting 72 Specifications 92
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ENGLISH This equipment conforms with the essential requirements of EC Directive 1999/5/EC. (For Europe Only) European Union (and EEA) only. These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC), the Battery Directive (2006/ 66/EC) and/or your national laws implementing those Directives. This product should be handed over to a designated collection point, e.g.
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ENGLISH Model Name K10334 (JX510P/JX210P) About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. International ENERGY STAR® Program As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for efficiency. Depending on your application program, operations may differ. For details, refer to the instruction manual of your application.
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ENGLISH Introduction Useful Information z Replacing a FINE Cartridge When the ink in the FINE Cartridge starts to run out, the machine will switch to memory reception of faxes. See “Printing a Document in Memory” on page 40 See “Replacing a FINE Cartridge” on page 64 See “Aligning the FINE Cartridge” on page 67 z One-touch and Coded Dial Numbers You can register One-touch and Coded Dial numbers in your fax machine to make sending faxes easier and faster.
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ENGLISH Reading the Documentation This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax. Please read the list below to become familiar with the symbols, terms, and abbreviations used in this guide. Warning Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
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ENGLISH Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual. Warning z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety precautions.
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ENGLISH Caution You may cause injury or damage the machine if you ignore any of these safety precautions. Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration. Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
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ENGLISH How to Use the Documentation Provided Setup Sheet Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. User’s Guide (This guide) Read this guide when starting to use the machine. After following instructions in your setup sheet, we recommend you read this guide to familiarize yourself with the basic operation of some of the main functions that can be performed on your machine.
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ENGLISH 2 Turn on the machine. Note z If an unintended language is displayed on the LCD, press [Stop/Reset], then change it into your desired language. See “Selecting the Language for the LCD” on page 8. z The country selection is only available for some countries. 3 Prepare the FINE Cartridge. Caution z Do not touch internal parts other than the Holder. z Do not drop or shake FINE Cartridge as this may cause the ink to leak out and stain your clothes and hands.
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ENGLISH Selecting the Language for the LCD If an unintended language is displayed on the LCD, change it into your desired language following the procedure below. 1 2 3 4 Press [Menu]. Press [}] once, then press [Start/Copy]. Press [}] five times, then press [Start/Copy]. Press [}] twice, then press [Start/Copy]. The currently selected language name is displayed in the language itself. 5 Press [}] once, then press [Start/Copy].
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ENGLISH Installing the Printer Driver Important The machine is not compatible with Macintosh computers. Notes on the Installation Process z Quit all running applications before installation. z Log into a user account with the administrator privilege. z Do not switch users during the installation process. z If the Found New Hardware or Found New Hardware Wizard screen appears automatically, remove the USB cable connected to your computer.
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ENGLISH Before Using Your Machine Main Components and Their Functions (1) (2) (3) (4) (5) (6) (7) (8) (9) (11) (12) (10) (13) (14) (15) (1) Document Cover (11) External Device Jack (2) Paper Support (12) Telephone Line Jack (3) Rear Tray (13) USB Port (4) ADF (14) Handset Jack (5) Document Guide (15) Power Cord Connector (6) Paper Guide (7) Handset (8) Operation Panel (9) Cover (10) Holder 10 Before Using Your Machine
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ENGLISH Operation Panel (1) (15) (2) (3) (4)(5) (6) (7)(8)(9)(10)(11)(12) (13) (14) (16) (17) (18) (19) (20)(21) (22)(23) (24) (15) One-Touch Speed Dialing button (see page 17) (1) [Maintenance] (see page 62) (2) [ON] (see page 12) (3) [Receive Mode/Resolution] (see page 22, page 24, page 33) (16) [Pause] (see page 27) (4) [Menu] (see page 14) (18) [Clear] (see page 14) (5) Ink Lamp (see page 62) (19) [Hook] (see page 23) (6) [Caller History] (see page 27) (20) [Start/Copy] (7) LCD (Liquid
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ENGLISH Turning the Machine ON and OFF Turn on the machine before using. Turning on the Machine Before turning on the machine, confirm that the FINE Cartridge is set into place. Note If preparatory operations are not yet finished, follow your setup sheet to complete them. 1 To turn on the machine, press [ON]. [ON] flashes green for a while, and then turns on. Note z If an error message is displayed on the LCD, see “LCD Messages” on page 85.
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ENGLISH Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, see the table below to determine which numeric button to press for the letter you want.
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ENGLISH z To delete a character: (1) Use [[] or []] to move the cursor under the incorrect letter. Then press [Space]. z To delete an entire entry: (1) 3 4 Press [Clear]. Continue entering other letters or numbers using the numeric buttons. When you have finished entering characters, press [Start/Copy] to register the entry. Setting the Telephone Line Type Before using your fax, make sure it is set for the telephone line type of your telephone system.
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ENGLISH Registering Sender Information You can register sender information (Transmit Terminal Identification (TTI)) in your machine so that your name, your fax/telephone number, and the date and time of transmission are printed in small type at the top of each page to be received. Thus, whenever you send a fax from this machine, the recipient receiving the fax knows who sent it, and when it was sent.
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ENGLISH Registering Your Fax/Telephone Number and Name This information appears at the top of each document you send. 1 2 3 4 Press [Menu]. Use [{] or [}] to scroll through the menus and select , then press [Start/Copy] twice. The LCD displays . Use [{] or [}] to select , then press [Start/Copy]. Enter your fax number (up to 20 digits) using the numeric buttons, then press [Start/ Copy] twice (see page 13).
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8 9 ENGLISH 7 Use [{] or [}] to select the month in which the summer time starts, then press [Start/Copy] twice. The LCD displays . Use [{] or [}] to select the week in which the summer time starts, then press [Start/Copy] twice. The LCD displays . Use [{] or [}] to select the day in which the summer time starts, then press [Start/ Copy] twice. TIME 02:00 10 Use the numeric buttons to enter the time at which the summer time will take effect, then press [Start/Copy].
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ENGLISH 5 Enter the party’s number (up to 60 digits*) using the numeric buttons, then press [Start/Copy] twice. TEL=250xxx_ * The values may differ depending on the country/region of use. 6 Enter the party’s name (up to 16 letters) using the numeric buttons, then press [Start/Copy] to register the name (see page 13). CANON :A Note To delete the name and number registered under the one-touch speed dialing button, press [Clear] and [Start/Copy] after you perform steps 1 to 4.
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ENGLISH 5 Enter the party’s number and name the same way you registered them for onetouch speed dialing. See steps 5 to 6, “Registering One-touch Speed Dialing Numbers and Names” on page 17. TEL=250xxx_ 6 To assign additional coded speed dialing numbers, repeat from step 4. To finish, press [Stop/Reset]. Note To delete the name and number registered under the coded speed dialing code, press [Clear] and [Start/Copy] after you perform steps 1 to 4.
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ENGLISH Problem Documents z To prevent document jams in the ADF, do not attempt to load the following types of documents into the fax: - Wrinkled or creased paper - Curled or rolled paper - Torn paper - Carbon paper or carbon-backed paper - Coated paper or glossy paper - Onion skin or thin paper - Thick paper - Envelopes z Remove all staples, paper clips, etc. before loading the document into the ADF.
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ENGLISH Loading Documents and Paper 1 Open the Document Cover (1) and extend the Paper Support (2) to support the paper. (2) (1) (1) (2) 2 3 Squeeze, then slide the Paper Guide to the left. Insert the stack face up into the Rear Tray (1), and align the right edge of the stack with the right side of the Rear Tray. Then slide the Paper Guide (2) snugly against the left edge of the stack. z Do not load higher than the paper limit mark ( ).
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ENGLISH Copying Making Copies One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, the number of pages the fax can scan into memory is as follows: z // = 10 pages Note z The number of pages the fax can scan into memory is not affected by the scanning resolutions (see page 24).
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ENGLISH Sending Faxes Sending Documents Before you send a document, see “Document Requirements” on page 19, and “Loading Documents and Paper” on page 21. Note z If paper jams, see “Troubleshooting” on page 72. z You can send up to 20 A4-size (10 legal-size) pages at a time (based on the Canon FAX Standard Chart No.1, standard resolution). You cannot add pages while the fax is sending.
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ENGLISH 3 If a person answers, converse normally, then ask them to press the start button on their fax. Press [Start/Copy] and hang up. If you hear a high pitch tone, press [Start/Copy] and hang up. Note z If you pressed [Hook] in step 2, you need to pick up the Handset when a person answers the phone. z The fax will beep if the Handset is not hang up properly. Make sure the Handset is seated properly in its cradle. If you do not want the fax to beep, disable the setting (see page 56).
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4 Use [{] or [}] to select , then press [Start/Copy]. The LCD displays . Use [{] or [}] to adjust the scanning contrast, then press [Start/Copy]. You can select , or . 5 Press [Stop/Reset]. Setting ends and the fax returns to standby mode.
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ENGLISH Sending a Document Using Directory Dialing This feature is convenient when you know the other party’s name but cannot recall the one-touch speed dialing button or the code for coded speed dialing where the number is registered. This procedure can also be used to look up the other party’s name and retrieve the number for dialing. 1 Load the document face up into the ADF. See “Loading Documents and Paper” on page 21. You can set the scanning resolution and the contrast (see page 24).
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ENGLISH Special Dialing Sending a Document Using Caller History If the setting is set to , the caller’s name and phone/fax number appear on the LCD when you receive a call (see page 60). The fax keeps up to 20 latest caller IDs in memory. Note The caller history feature is only available in some countries. The feature uses the Telcordia or the ETSI EN 300 778-1 protocol. Contact your local telephone company for detailed information.
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ENGLISH Redialing When the Line is Busy There are two methods of redialing: manual redialing and automatic redialing. This section explains these two methods. Manual Redialing Press [Redial] to dial the last number you dialed with the numeric buttons*. (This starts redialing regardless of whether automatic redialing is enabled.) *This setting is only available when you dialed with the numeric buttons. z Canceling Manual Redialing To cancel manual redialing, press [Stop/Reset].
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ENGLISH 4 Use [{] or [}] to select , then press [Start/Copy]. The LCD displays . z To disable automatic redialing, use [{] or [}] to select , then press [Start/Copy]. Press [Stop/Reset] to return to standby mode. z To enable automatic redialing, use [{] or [}] to select and continue with the steps below. 5 6 7 8 Press [Start/Copy] twice. The LCD displays <2TIMES>.
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ENGLISH 8 Press [Start/Copy]. z Press [Start/Copy] when using directory dialing. z The fax scans the document into memory. Note If appears on the LCD during scanning, delete unnecessary documents from the memory (see page 41), then rescan your fax. 9 The fax will automatically dial at the programmed time. Sending Other Documents While the Fax is Set for Delayed Sending You can send, receive, and copy other documents even when the fax is set for sending at a preset time.
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ENGLISH Sequential Broadcasting Sending a Document to More Than One Location Sequential broadcasting sends one document to more than one location. You can send to a total of 110 locations (70 locations for the JX210P model) as follows: z One-touch speed dialing = 9 locations z Coded speed dialing = 100 locations (60 locatitons for the JX210P model) z Regular dialing (Numeric buttons dialing) = 1 location You can enter the one-touch speed dialing and coded speed dialing locations in any order.
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Different ways to receive a document Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below. /* Automatically switches between fax and voice calls. Receives documents automatically and rings for voice calls (see page 33). RECEIVE INCOMING CALL ... FA X INCOMING CALL ...
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ENGLISH Setting the Receive Mode Once you have decided which mode is suitable for your needs, set the mode by pressing [Receive Mode/Resolution]. 1 Press [Receive Mode/Resolution]. Every time you press [Receive Mode/Resolution], the mode changes cyclically. Receiving Faxes: Note z If paper jams, see “Troubleshooting” on page 72. z If the Ink Lamp lights up faxes will be received to memory.
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ENGLISH 8 Use [{] or [}] to select or , then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6. 9 Press [Stop/Reset]. Setting ends and the fax returns to standby mode. Receiving Documents Manually: 1 Check that is displayed on the LCD (see page 33). 15:00 2 3 Manual When you hear the fax or extension phone ring, pick up the Handset.
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ENGLISH Canceling Receiving 1 Press [Stop/Reset]. Telstra FaxStream Duet (Australia only) Telstra offers the FaxStream Duet capability. If you subscribe to this service, your line is assigned two numbers: one for fax and one for phone. When the fax number is called, the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call. If the phone number is called, a different ringing tone is sent out from the network so that the call is handled as a voice call.
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ENGLISH Telecom FaxAbility (New Zealand only) Telecom N.Z. offers the FaxAbility capability. If you subscribe to this service, your line is assigned two numbers: one for fax and one for phone. When the fax number is called, the network sends a specific ringing tone which your fax recognizes and automatically handles as a fax call. If the phone number is called, a different ringing tone is sent out from the network so that the call is handled as a voice call.
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ENGLISH Receiving to Memory Temporarily You can enable/disable memory receiving feature temporarily by selecting when [Menu] is pressed. 1 2 3 4 5 6 Press [Menu]. Use [{] or [}] to select , then press [Start/Copy]. Use [{] or [}] to select , then press [Start/Copy]. Use [{] or [}] to select , then press [Start/Copy]. Use [{] or [}] to select or , then press [Start/Copy]. Press [Stop/Reset].
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ENGLISH Polling to Receive Documents The polling feature allows you to request a document to be faxed to you from another fax machine. The sending party only needs to make sure the document is on a fax machine and ready to be sent. Thus, when your fax polls the other fax machine, the document is sent automatically. The fax can poll any fax machine that supports polling. Note z Before attempting to poll a fax machine, make sure that the other fax machine supports polling.
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ENGLISH 6 Use [{] or [}] to select the type of setting (JX510P only) you want, then press [Start/Copy]. You can select from the followings: z : The fax rejects calls from any callers who have blocked their phone/fax number from the caller ID service. z : The fax rejects calls from specific phone/fax numbers you place in list. z : The fax rejects calls from any callers in an area that does not have the caller ID service.
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ENGLISH Documents Stored in Memory Printing the MEMORY LIST Your fax can print a list of documents stored in memory, along with the transaction number () of each document. Once you know the transaction number of a document in memory, you can print it or delete it. 1 2 3 Press [Menu]. Use [{] or [}] to select , then press [Start/Copy]. Use [{] or [}] to select , then press [Start/Copy]. Printing a Document in Memory 1 2 3 Press [Menu].
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ENGLISH Deleting a Document from Memory 1 2 3 Press [Menu]. Use [{] or [}] to select , then press [Start/Copy]. Use [{] or [}] to select , then press [Start/Copy]. TX/RX NO. 4 0001 Use [{] or [}] to select the transaction number () of the document you want to delete, then press [Start/Copy]. The LCD displays . z If the LCD does not change after you press [{] or [}], this means only one transaction is stored in memory.
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ENGLISH Using TAM Mode (JX510P only) Recording the Outgoing Message Before you use the built-in answering machine (TAM), you must record an outgoing message. Use the Handset on the fax to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded. Note You cannot receive documents while you are recording a message or voice memo. Also, the feature (see page 38) may not work properly.
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ENGLISH 7 Hang up the Handset and press [Stop/Reset]. The fax returns to standby mode. Note You cannot delete or . To record a new outgoing message or alternative outgoing message, repeat steps 1 to 7. An old outgoing message or alternative outgoing message will be deleted automatically when you record a new message. Setting TAM Mode Setting TAM mode allows you to receive telephone messages (ICM) and fax transmissions while the fax is unattended.
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ENGLISH Setting the Recording Time for a Telephone Message 1 2 3 4 Press [Menu]. Use [{] or [}] to select , then press [Start/Copy]. The LCD displays . Use [{] or [}] to select , then press [Start/Copy] twice. The LCD displays <60 SECONDS>. Use [{] or [}] to select the recording time, then press [Start/Copy]. The recording time can be set to 0, 60, 120 or 240 seconds. 5 Press [Stop/Reset]. Setting ends and the fax returns to standby mode.
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ENGLISH Setting Setting allows you to check whether you have any new messages when you call from a remote location. When is set to and there are new messages, the fax will answer after the second ring. If there are no new messages the fax will ring five times before answering. 1 2 3 4 5 6 Press [Menu]. Use [{] or [}] to select , then press [Start/Copy]. The LCD displays .
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ENGLISH 7 Hang up the Handset and press [Stop/Reset]. The fax returns to standby mode. Note To play a voice memo, carry out step 1 to 3, select and then press [Start/Copy]. * The recording time for a voice memo can be set to the same settings as the recording time for a telephone message. However, if you set 0 as the recording time for each telephone message, voice memo recording time will be set to 60. Deleting Messages 1 2 3 4 5 Press [Menu].
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ENGLISH Follow the procedures below to delete all messages. 1 2 Press [Delete]. The LCD displays . Press [ ] to delete all messages. z A voice memo is not deleted (see page 46). z If you decide not to delete all messages, press [#]. Remote Control Features Use these features when you call home to play back any messages you may have received. You can also use the remote control features to set TAM mode. You must register a four-digit PIN as your password before you can use these features.
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ENGLISH Using Remote Control 1 2 3 4 Call home. The outgoing message will be played. Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicating that you should enter your password. When your password is accepted, you will hear a confirmation tone (a short series of beeps). The fax will now accept remote control commands (see “List of Remote Control Commands” on page 49). For example, press [1][1][#] to play back any telephone messages you may have received.
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ENGLISH z List of Remote Control Commands Command 11# Sub-command* 4# 6# 5# 9# 19# 20# # 21# 4# 5# 29# 31# # 32# # 33# # 34# # 41# 4# 5# 42# 4# 5# 43# 4# 5# 44# 4# 5# 50# 51# 60# 61# 89# 99# Description Play ICM Repeat Skip Stop playback Delete Delete all ICM Record voice memo End recording Play voice memo Repeat Stop playback Delete voice memo Record outgoing message End recording Record alternative outgoing message End recording Record forwarding message End recording Record FAX/TEL message End record
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ENGLISH Forwarding Telephone Messages This feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM mode, to a registered forwarding number. You can use remote control to access the forwarding number and listen to your telephone messages. Note z You must register a forwarding number and set TAM mode before you can use this feature. Remote control cannot be used to set this feature unless a forwarding number has been registered.
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7 Use the numeric buttons, or [{] or [}] to enter the redial interval, then press [Start/ Copy]. Press [Stop/Reset]. Setting ends and the fax returns to standby mode. Setting If you set the setting to , you must enter a password to use the forwarding feature (see page 51). 1 2 3 4 5 Follow steps 1 to 4 in “Setting the Forwarding Number” on page 50. Use [{] or [}] to select , then press [Start/Copy]. The LCD displays .
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ENGLISH Note z When forwarding is not possible: You can set the fax to redial the forwarding number a certain number of times at specified intervals when forwarding is not possible, such as at times when the forwarding number is busy or the phone is unattended. If forwarding is still not possible after the fax redials the forwarding number the specified number of times, the forwarding setting will be temporarily canceled.
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ENGLISH Printing from Your Computer Printing from Your Computer This section describes procedure for basic printing. Important Before printing from your computer, install the printer driver to the computer to connect the machine and the computer. Refer to your setup sheet or “Installing the Printer Driver” on page 9. Note z Only plain paper can be used for this machine. z Custom sized paper can also be loaded as well as A4, Letter, and LGR-sized. For details, refer to the On-screen Manual.
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ENGLISH Reading the On-screen Manual For detailed instructions on installing the On-screen Manual, refer to your setup sheet. You can view the On-screen Manual in the following way: To view the On-screen Manual, double-click the XXX On-screen Manual shortcut icon on the desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen Manual (where “XXX” is your machine’s name). System Requirements Browser: Easy Guide Viewer Note z Microsoft Internet Explorer 6.
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ENGLISH Settings and Activity Reports Selecting a Menu The , , , , , , *, and menus allow you to customize the way your fax works. Each menu contains settings that control different functions of your fax. 1 2 3 Press [Menu]. Use [{] or [}] to select , then press [Start/Copy]. The LCD displays .
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ENGLISH USER SETTINGS Name DATE & TIME Description Settings Set the date and time (24-hour clock) using the numeric buttons. – UNIT TELEPHONE # Enter your fax number using the numeric buttons. – UNIT NAME This is the name that appears at the top of each fax page you send (see page 15). – TX TERMINAL ID This option sets the parameters for the identification header that appears on every page you send. ON/OFF FAX/TEL No. MARK Select the icon for the fax number.
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Description ENGLISH Name ACTIVITY REPORT Settings Enable/disable automatic printing of the ACTIVITY REPORT. – AUTO PRINT When you set ON, your fax is set to print the ACTIVITY REPORT for every 20 transactions (sending and receiving). ON/OFF TX/RX SEPARATE Divide the activity management report into sent and received transactions. ON/OFF TX SETTINGS Name Description Settings ECM TX Enable/disable error correction during transmission.
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ENGLISH PRINTER SETTINGS Name RX REDUCTION REDUCE DIMENSION Description Settings Enable/disable reduction for received documents. ON/OFF Select reduction in height only or both width and height. VERTICAL ONLY/ HORIZ & VERTICAL A4/LTR/LGL PAPER SIZE Select the size of the loaded fax paper. INK SAVER Set the ink saver mode. ON/OFF AUTO PRINT Set whether to print received faxes, ACTIVITY REPORT, TX REPORT, RX REPORT, MULTI TX REPORT and MEMORY CLEAR REPORT automatically.
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Description ENGLISH Name DAYLGHT SAV TIME Settings Enable/disable the summer time system. ON/OFF START DATE/TIME Set the beginning of the summer time period. – END DATE/TIME Set the end of the summer time period. – MONTH: Set the beginning/end month. MARCH/APRIL/MAY/ JUNE/JULY/AUGUST/ SEPTEMBER/ OCTOBER/ NOVEMBER/ DECEMBER/ JANUARY/FEBRUARY WEEK: Set the beginning/end week. LAST WEEK/ FIRST WEEK/ SECOND WEEK/ THIRD WEEK/ FOURTH WEEK DAY: Set the beginning/end day of the week.
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ENGLISH CALLER ID Name CALLER ID* CALL REJECTION** Description Settings Determine if the fax displays the caller’s name and phone/fax number when receiving a call. ON/OFF ANONYMOUS: Allows you to reject anonymous calls. REJECTION METHOD: Select either to be disconnected without notice or to be disconnected after the outgoing message is played. ON/OFF DISCONNECT/ PLAY MESSAGE SELECTIVE: Allows you to reject calls from specific numbers.
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ENGLISH ACTIVITY REPORT Summarizes the information for the sending and receiving activities of your fax after 20 transactions. For automatic printing, see on page 57. Transactions in the ACTIVITY REPORT are listed chronologically. ONE-TOUCH SPEED DIAL TELEPHONE NO. LIST Lists the numbers and names registered under one-touch speed dialing buttons. CODED SPEED DIAL TELEPHONE NO. LIST Lists the numbers and names registered under coded speed dialing codes.
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ENGLISH Routine Maintenance Maintenance Menus The table below shows the available maintenance menus when you press [Maintenance]. Menus (see page 69) (see page 65) (see page 66) (see page 66) (see page 67) (see page 67) (see page 70) (see page 70) Note You can also perform the maintenance operation from your computer. For details, refer to the On-screen Manual.
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ENGLISH Note z The resulting print quality may not be satisfactory, if printing is continued under this condition. z When the ink level is low, the print quality may become poor, and the machine will start storing incoming fax data in the memory. z The FAX cannot detect whether or not the received data are clearly printed on the paper. z The FAX automatically deletes the received fax data in the memory after printing them. We recommend you to set to (see page 57).
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ENGLISH However, the error detection function is disabled after the error indication is canceled, therefore, Low Ink Warning message does not appear later on. When you install a new FINE Cartridge, the Low Ink Warning is enabled automatically. Replacing a FINE Cartridge Note z Do not replace the FINE Cartridge while the fax is printing or performing another operation. z If you need to unplug the fax, wait until it returns to standby mode (time and receive mode displayed on the LCD).
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ENGLISH 5 Insert the new FINE Cartridge. (1) Insert the new FINE Cartridge slightly slanted. (2) Push up the FINE Cartridge until it clicks into place. 6 Close the Cover. (2) (1) Important z Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. z Replace the FINE Cartridge promptly. Do not leave with the FINE Cartridge removed. z When a FINE Cartridge runs out of ink, replace the FINE Cartridge with a new one immediately.
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ENGLISH 3 Use [{] or [}] to select , then press [Start/Copy]. The fax prints the nozzle check pattern. (1) Nozzle check pattern 4 If the pattern is broken or missing (1), clean the FINE Cartridge print head (see page 66). FINE Cartridge Cleaning If the pattern is broken or missing, clean the FINE Cartridge print head. Note Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the FINE Cartridge. 1 2 Press [Maintenance].
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ENGLISH 2 Use [{] or [}] to select , then press [Start/Copy]. Note z After cleaning, print the nozzle check pattern to check if cleaning corrected the problem (see page 65). z If cleaning does not improve print quality, replace the FINE Cartridge (see page 64). Aligning the FINE Cartridge If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position.
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ENGLISH (2) Repeat the procedure to input inputting the pattern number for columns B and C. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks. (A) (B) (A) Less noticeable white streaks (B) More noticeable white streaks (3) When you have finished inputting all pattern numbers, the fax returns to standby mode. Note When you turn off the machine, be sure to press [ON] on the machine.
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ENGLISH 1 Open the Cover. Caution Do not touch the metallic parts or other parts inside the machine. 2 Use a clean, soft, dry, lint-free cloth to remove any ink or paper debris from the interior of the fax, especially around the four pinch rollers (A). (A) Dirt and dust particles that collect on the underside of the Cover affect the quality of the documents you copy or send. Be careful not to touch the FINE Cartridge or Holder. 3 When you are finished, close the Cover.
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ENGLISH Cleaning the Roller Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary. 1 2 3 4 5 6 Ensure that the machine is turned on and there is no paper loaded in the Rear Tray. Press [Maintenance]. Use [{] or [}] to select , then press [Start/Copy]. Repeat steps 2 to 3 twice. Load three or more of A4- or Letter-sized paper in the Rear Tray. Repeat steps 2 to 3 three times.
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ENGLISH Cleaning the Protrusions Inside the Machine If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or something similar. Caution Always unplug the machine from the power outlet before cleaning the machine. If you accidentally switch the machine on while cleaning it, you could injure yourself. Important Do not touch the transparent film (A), film cable (B), or any metal parts.
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ENGLISH Troubleshooting Paper Jams Jams in the ADF When a document jams or misfeeds in the ADF, either both and or only / are displayed on the LCD. Note You do not need to unplug the fax when clearing document jams. z When and are displayed alternatively 1 Press [Stop/Reset]. Important Do not pull out the jammed paper manually at this point. 2 Hold down [Start/Copy] for a few seconds.
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4 ENGLISH 2 3 Open the Cover. Gently remove the jammed paper inside the fax. Press [Stop/Reset]. The fax returns to standby mode. If the Power Disconnects Unexpectedly The date and time setting on your device and all documents stored in memory* will be kept. *All documents stored in memory will be deleted for the JX210P model. If the power disconnects, the following will apply: z You will not be able to send or receive faxes or make copies.
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ENGLISH Cause Action The Rear Tray may contain too many sheets. z Make sure the paper stack in the Rear Tray does not exceed the paper limit mark ( ) (see page 21). z Do not exceed the maximum loading capacity of the Rear Tray (see page 92). z Do not force the paper stack into the Rear Tray. Different types of paper may be loaded in the Rear Tray. z Load only one type of paper. z Make sure you load paper that meets the paper requirements for the fax (see page 20).
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ENGLISH Documents Sent From the Fax are Spotted or Dirty Cause Action The receiving fax machine may not be working properly. Check the fax by making a copy (see page 22). If the copy is clear, the problem may be in the receiving fax machine. If the copy is spotted or dirty, clean the scanner components (see page 69). The document may not have been loaded correctly into the ADF. Remove the document, stack it if necessary, and load it into the ADF correctly (see page 21).
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ENGLISH Cause Action The fax may have a document stored in memory. Print out any documents stored in memory (see page 40). An error may have occurred during reception. z Check the LCD for an error message (see page 85). z Print the ACTIVITY REPORT and check for an error (see page 60). The Rear Tray may be empty. Make sure paper is loaded in the Rear Tray (see your setup sheet or page 21). The sending fax machine may not send the CNG signal that tells the fax that the incoming signal is a fax.
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ENGLISH Fax Images Print Blotched or Uneven Cause Action The telephone lines may be in poor condition, or you may have a bad connection. z Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again. z Lower the reception speed (see on page 58). The sending fax machine may not be functioning properly. The sending fax machine usually determines the quality of the document.
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ENGLISH Telephone Problems You Cannot Dial Cause Action The telephone line may not be connected properly. Make sure all line connections are secure (see your setup sheet). The power cord may not be plugged in securely. Check that the power cord is plugged securely into the fax and into the wall outlet (see your setup sheet). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on. The machine may not be switched on. Press [ON] to turn the machine on.
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ENGLISH PC Printing Problems z If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. The message may vary depending on the version of your operating system. z Cannot Install the Printer Driver Cause Action The installer is not compatible with your operation system.
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ENGLISH z Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow / Hi-Speed USB Connection Does Not Work / “This device can perform faster” Message Is Displayed Cause Your system environment is not fully compatible with Hi-Speed USB. Action If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1.
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ENGLISH Lines Are Misaligned Cause Action The paper and print quality settings are not set properly. Confirm the paper and print quality settings. See “Print Results Not Satisfactory” on page 80. Print Head is misaligned. If you did not align the Print Head after installation, straight lines may be printed misaligned. See “Aligning the FINE Cartridge” on page 67. Size of the print data is extremely large. Click Print Options on the Page Setup sheet.
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ENGLISH Back of the Paper Is Smudged Cause Action The paper and print quality settings are not set properly. Confirm the paper and print quality settings. See “Print Results Not Satisfactory” on page 80. Inside of the machine is dirty. Perform the Bottom Plate Cleaning to clean the inside of the machine. For details on cleaning, see “Cleaning Your Machine” on page 68. Note To prevent the inside of the machine from getting stained, set the page size correctly.
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ENGLISH Printing Stops Before It Is Completed Cause Printing documents with plenty of photographs or illustrations. Action Printing large data such as photos or graphics takes time for the machine and the computer to process, during which the machine may appear to have stopped operating. In addition, when printing data that uses a large amount of ink continuously on plain paper, the machine may pause temporarily. In either case, wait until the process is complete.
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ENGLISH Read the instructions on the screen and follow the procedure below. z If you agree to participate in the survey program: Click Agree, then follow the on-screen instructions. The machine usage information will be sent to Canon via the Internet. Note When sending the information, the caution screen such as an Internet security screen may be displayed. In this case, confirm the program name is “IJPLMUI.exe”, then allow it.
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ENGLISH In Case of a Power Failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure. JX510P model: Faxes or messages stored in the memory are backed up automatically if the power is turned off or fails. If however, the data cannot be retrieved when the power is turned on again, the MEMORY CLEAR REPORT is printed automatically.
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ENGLISH BUSY/NO SIGNAL Cause Action The telephone number you dialed is busy. Try sending the document at a later time. The fax number dialed was incorrect. Check the fax number and dial again. The other party’s fax machine is not working. Contact the other party and have them check their fax machine. The other party is not using a G3 machine. Contact the other party and ask them to send or receive the document using a G3 machine.
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ENGLISH CHK PRINTER B200 / REQUIRE SERVICE Cause Action An error requiring servicing might have occurred. If using the machine as phone, contact the service center, then turn off the machine immediately. If not using as phone, turn off the machine immediately, then contact the service center using your phone. CHK PRINTER nnnn / SEE MANUAL Cause Action An error requiring servicing might have occurred. Turn off the machine, and unplug the power cord of the machine from the power supply.
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ENGLISH MEMORY FULL Cause Action The fax’s memory is full because it has received too many documents, or a very long or detailed document. Print and delete any documents stored in memory (see page 40). Then start again. The fax’s memory is full because you either tried to send or copy too many pages at once, or you tried to send or copy a very long or detailed document, using memory sending.
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ENGLISH SET DOCUMENT IN CORRECT POSITION Cause The document cannot be correctly detected or the document is too small. Action Make sure the document meets the requirements and is correctly loaded. If necessary, reload the document and press [Start/Copy]. See “Document Requirements” on page 19 and “Loading Documents and Paper” on page 21.
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ENGLISH Service Error B200 Is Displayed Cause Action An error requiring servicing might have occurred. If using the machine as phone, contact the service center, then turn off the machine immediately. If not using as phone, turn off the machine immediately, then contact the service center using your phone. Service Error nnnn Is Displayed Cause Action An error requiring servicing might have occurred. Turn off the machine, and unplug the power cord of the machine from the power supply.
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ENGLISH Cause The printer port is not configured appropriately. Action Follow the procedure below to check the status of the device. (1)Click Control Panel, Hardware and Sound, then Device Manager. If the User Account Control screen is displayed, follow the on-screen instructions. In Windows XP: Click Control Panel, Performance and Maintenance, System, then click Device Manager on the Hardware sheet. In Windows 2000: Click Control Panel, System, then Device Manager on the Hardware sheet.
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ENGLISH Specifications General Specifications Scanning sheet size Width: Height: Thickness: Max. 216 mm Min. 105 mm Max. 400 mm Min. 105 mm Max. 0.13 mm (105 g/m2) Min. 0.06 mm (40 g/m2) Effective scanning size Width: A4: 208 mm Effective printing size Width: 203 mm Transmission time G3 ECM MMR: Approx.
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ENGLISH Minimum System Requirements Note Conform to the operating system’s requirements when higher than those given here. Operating System Processor RAM Windows Vista, Vista SP1 1 GHz processor 512 MB Windows XP SP2, SP3 300 MHz processor 128 MB Windows 2000 Professional SP4 300 MHz processor 128 MB Browser Internet Explorer 6.0 or later Hard Disk Space 150 MB Note: For bundled software installation.
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ENGLISH CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen The Netherlands www.canon-europe.com QT5-2230-V02 XXXXXXXX © CANON INC.2009 PRINTED IN THAILAND User’s Guide For details on FINE Cartridge replacement, refer to “Replacing a FINE Cartridge” in this guide. Informationen zum Ersetzen einer FINE-Patrone (FINE Cartridge) finden Sie in diesem Handbuch unter „Ersetzen einer FINE-Patrone (FINE Cartridge)“.
