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Basic Guide
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Copyright Copyright © 2002 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc. Trademarks Canon and BJ are registered trademarks. BCI, MultiPASS, and ScanGear are trademarks of Canon Inc.
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How to use the documentation provided START HERE Setup Sheet Printed sheet Be sure to read this sheet first! This sheet includes instructions for setting up your machine and getting it ready for use. Follow all steps in this sheet before using your machine. Printed manual Basic Guide (This guide) After following instructions in the Setup Sheet, read this guide for instructions on all functions of your machine.
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Type conventions Please read the list below of symbols, terms, and abbreviations used in this guide. Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. Indicates a caution concerning operations that may lead to injury to CAUTION persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.
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Contents 1: Introduction What your machine can do ....................................1-1 Main components of the machine .......................1-2 Operation panel of the machine ......................1-3 2: Document handling Document requirements..........................................2-1 Loading documents...................................................2-1 3: Print media handling Recommended print media and requirements..................................................
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9: Maintenance Replacing ink tanks ....................................................9-1 Low ink warning .....................................................9-1 When to replace an ink tank ..............................9-1 Guidelines .................................................................9-1 Replacing an ink tank ...........................................9-2 Resetting the ink counter....................................9-4 Checking the ink level ..........................................
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Safety information Read this safety information thoroughly before using your machine and keep it handy in case you need to refer to it later. WARNING • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor. CAUTION • Do not disassemble or modify. There are high-temperature and high-voltage components inside the machine which may result in fire or electrical shock.
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• To ensure proper ventilation, make sure the machine is approximately 4 inches (10 cm) away from walls and other equipment. Power supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in fire or electrical shock. • Do not insert or unplug the power plug with wet hands as this may result in electrical shock.
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• Use only the power cord that came with the machine. • Turn off the power and unplug the machine in the following conditions: – When the power cord or plug is damaged or frayed. – If liquid has spilled into the machine. – If the machine has been exposed to rain or water. – If the machine does not operate normally when you have followed the instructions in the guides included with your machine.
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• Do not place the following objects on top of the machine. If such objects come into contact with internal electrical components, the machine may short-circuit resulting in fire or electrical shock. – Metallic objects such as jewelry and watches – Containers of water or other liquids such as glasses, vases, or pot plants If water etc. does spill inside the machine, turn off the power immediately, disconnect the power cord and contact the Canon Customer Care Center.
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Legal limitation on usage of your product and the use of images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
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Do not make any changes or modifications to the equipment unless otherwise specified in this guide. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600 Users in Canada IMPORTANT • This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
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Chapter Introduction 1 What your machine can do Thank you for purchasing the Canon MultiPASS F20. Your machine incorporates the following functions in one simple-to-operate device: Printer • • • • • • • • • • • • • • Print crisp, clear color or black & white documents from your computer. Copier • • • • • • • • • • • • • • • Make color or black & white copies from your machine. Also, apply advanced copy features to your copies.
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Main components of the machine q w e o r t y i u !0 !2 !1 !3 q w e r t y u 1-2 Document cover Multi-purpose tray Tray extension [Eject] button Card slot Indicator light Paper output tray Introduction i o !0 !1 !2 !3 Tray extension Operation panel Platen glass Inner cover Printhead holder Paper thickness lever Chapter 1
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Operation panel of the machine q w e r y u o !0 !1 t i !2 !3 !4 !5 q [ON/OFF] key Turns the machine on and off (keep pressed for a brief interval). Before turning on the machine, make sure the document cover is closed. w [Copy] key Switches the machine to copy mode. e [Scan] key Scans a document to your computer according to the action selected. r [Photo Print] key Switches the machine to photo card print mode. t [Menu] ∞ key Accesses the settings to customize operation of your machine.
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NOTE • The power cannot be turned off when the machine is operating. • Your machine performs printhead cleaning every time you plug in the machine. This ensures optimum print quality but also consumes a small amount of ink during the cleaning process. For this reason, it is recommended that you only turn the machine off with [ON/OFF] when instructed to do so in this guide.
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Chapter 2 Document handling Document requirements 2 Document type Size (W × L) Quantity Thickness Document handling The documents you load on the platen glass for copying or scanning must meet these requirements: • All types of documents • Photographs • Book Max. 8 ! / 2 × 11 # / 4 in. (216 × 297 mm) • 1 sheet • 10 photographs for multi-scan Max. # / 4 in. (20 mm) Loading documents NOTE • Make sure any glue, ink, or correction fluid on the document is completely dry before loading.
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2-2 Document handling Chapter 2
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Chapter 3 Print media handling Recommended print media and requirements Plain Paper Size: Letter (8 ! / 2 × 11 in./215.9 × 279.4 mm) Legal (8 ! / 2 × 14 in./215.9 × 355.6 mm) A4 (8 ! / 4 × 11 # / 4 in./210 × 297 mm) Weight: 17–28 lb. (64–105 g/m2) Quantity: Approx. 100 sheets (20 lb. or 75 g/m2) or maximum stack height of # / 8 in.
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Bubble Jet Paper LC-301 Developed for high quality printing with minimal or no smearing when in contact with water or damp surfaces. This specially coated paper produces bright and vivid colors and stands up to normal office highlighters. Size: Letter, A4 Quantity: Approx. 100 sheets (20 lb. or 75 g/m2) or maximum stack height of # / 8 in.
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Matte Photo Paper MP-101 A matte, thick paper that produces vivid color output and is waterproof. Ideal for many uses such as paper crafts, calendars, and photographs with a matte finish. You can also use this paper for borderless printing. Size: Letter Quantity: 10 sheets Paper thickness lever position: Left Use for: Printing from your computer • Load the paper with the whiter side facing up. • In the printer driver, select “Matte Photo Paper” as the print media type.
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High Gloss Photo Film HG-201 A bright white finish film that lends striking visual power to charts, graphs, and photographic images. It creates a sharper and more vivid color output than is possible with coated paper. Size: Letter, A4 Quantity: 1 sheet Paper thickness lever position: Left Drying time: 2 minutes Use for: Printing from your computer/copying • If the film is curled, flatten it by curling it in the opposite direction. • Load the film with the cut corner at the upper right.
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• Load the paper with the side that does not have green lines facing up. • Use mirror printing to print or copy the image onto the T-shirt transfer. • If the T-shirt transfer is curled, flatten it by curling it in the opposite direction.
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Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. Follow this procedure to set the paper thickness lever: 1 Open the inner cover. • The printhead holder moves to the left. 2 Move the paper thickness lever to the appropriate setting. • For details on which position to set for the print media you are using, see p. 3-1 to p. 3-5.
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Setting the print media size and type For copying, you need to set the size and type of print media loaded in the multi-purpose tray. NOTE • For documents printed from your computer, you can specify the print media size and type on your computer ( Software Guide). • For photo printing, specify the print media size as described in Chapter 8. Follow this procedure to set the print media size and type: Press [Copy]. Press [Menu] twice. Ex: 3 Press [Set]. Ex: 4 3 2 .
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Loading print media Loading paper Follow this procedure to load paper in the multi-purpose tray: 1 Open the multi-purpose tray q, then the tray extension w. q w 2 Place a stack of paper (print side up) in the multi-purpose tray q and adjust the paper guide A to the width of the stack w. w q • Make sure the stack does not exceed the paper limit mark B.
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Remove any curling by holding the edges diagonally and bending them gently. If the edges of the envelope are inflated or are curling up, place the envelope on a desk and with a pen press down on it moving from the center toward the edges of the envelope. • Ensure that no curl or puff exceeds ! / 8 inch (3 mm). 3 Incorrect 4 Place the stack of envelopes (print side up) in the multi-purpose tray q and adjust the paper guide A to the width of the stack w.
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Loading banner paper NOTE • Always leave an extra sheet at the end of the banner—just in case the type runs over. • Printing on banner paper may require considerable amounts of ink so use new ink tanks if necessary. • For best print results on banner paper, use light design patterns. Follow this procedure to load banner paper in the multi-purpose tray: 1 Make sure the paper thickness lever is set to the right. • For details, see p. 3-6. 2 Lower the tray extension on the multipurpose tray.
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Chapter 4 The MultiPASS Suite software Basic operation Installing the software If you have not already installed the software as explained in the Setup Sheet, please do so now. For instructions, see the Setup Sheet or the Software Guide. To successfully install and operate the MultiPASS Suite, your system must meet the following requirements: • CD-ROM drive, or access to one over a network connection • 256-color SVGA monitor or greater • Microsoft Internet Explorer version 4.
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Software components of the MultiPASS Suite The following components are installed when you install the MultiPASS Suite software: Printer driver ( Chapter 5) Enables you to print from any Windows application that supports printing. Scan driver: ScanGear for MultiPASS (Windows 98/Me/2000/XP) or WIA Driver (Windows XP) ( Chapter 7) Enables you to scan an image to your computer. My MultiPASS ( p.
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My MultiPASS My MultiPASS is a folder that contains the Scan to Save folder that stores scanned images. q q q Scan to Save folder—Stores scanned images in the My Pictures folder, or if not available, in the My Documents folder or Scan to Save folder. My MultiPASS works within Windows Explorer and thus has a similar structure. For more details on My MultiPASS, see the Software Guide.
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MultiPASS Viewer The MultiPASS Viewer allows you to open and view documents stored in the Scan to Save folder. Once open in the Viewer, if you want to edit your document, you can open it in the MultiPASS Photo Enhancer to make advanced image adjustments, such as applying filters or effects to your document. For details on the MultiPASS Photo Enhancer, refer to the Software Guide. Opening a document in the Viewer 1 In the Scan to Save folder, double-click the document you want to open.
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MultiPASS Status Monitor The MultiPASS Status Monitor shows the current status of the machine and any errors that need your attention. It cannot interrupt any activities. When the Status Monitor is open, it displays as a window on the Windows desktop and as an icon in the Windows taskbar. Opening the Status Monitor On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to [MultiPASS Suite], then click [MultiPASS Status Monitor].
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4-6 The MultiPASS Suite software—Basic operation Chapter 4
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Chapter 5 Printing from your computer Basic operation Before printing Before printing, check the following: Printing Once you have installed the MultiPASS Suite software, you can begin printing from any Windows application that supports printing. The procedure for printing documents varies somewhat for different Windows applications. Below is the general printing procedure. For detailed instructions on printing from a specific application, refer to the documentation provided with that application.
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Canceling printing Follow this procedure to cancel printing before clicking the print command in the Print dialog box: 1 In the Print dialog box, press the command to cancel printing. • This command is usually [Cancel]. If printing has already begun, follow this procedure to cancel printing from Windows: 1 On the Windows desktop, click [Start], point to [Settings], then click [Printers] (Windows XP: Click [Start], then click [Printers and Faxes]).
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Changing print settings manually Follow this procedure to change print settings manually: 1 With your document open in the Windows application, click the print command. • In most applications, the print command is on the File menu or toolbar. 2 In the Print dialog box, click [Properties]. 3 In the Properties dialog box, define your settings on the appropriate tabs or dialog boxes.
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5-4 Printing from your computer—Basic operation Chapter 5
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Chapter 6 Copying Documents you can copy For information on the types of documents you can copy, their requirements, and details on loading them, see Chapter 2. Making copies Follow this procedure to make color or black & white copies: 1 6 Load the document on the platen glass. 2 Press [Copy]. 3 Use [2] or [3] to select the number of copies. 4 Adjust any necessary settings for your document. • • • • • 5 Copying • For details on how to load documents, see p. 2-1.
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Improving copied images Setting color or black & white copying Refer to Making copies on p. 6-1 and in step 4, set color or black & white copying as follows: For color copying: Press [Color/B&W] to turn on the Color light. For black & white copying: Press [Color/B&W] to turn on the B&W light. Adjusting the image quality (resolution) Refer to Making copies on p. 6-1 and in step 4, adjust the image quality as follows: 1 Press [Menu] four times. 4 .
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Reducing or enlarging a copy You can reduce or enlarge copies in three different ways: using preset copy ratios, using custom copy ratios, or automatically reducing or enlarging an image to fit on the print media size selected. Using preset copy ratios Refer to Making copies on p. 6-1 and in step 4, adjust the copy ratio as follows: 1 Press [Menu]. 1 . E N L A R G E / R E D U C E PRESET RATIO 2 Press [Set]. PRESET RATIO 100% 3 + Use [2] or [3] to select the copy ratio.
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Copying an image to fit the page If the document to be copied is on paper larger or smaller than the specified print media size ( p. 3-7), you can automatically reduce or enlarge the image to fit the selected print media size. NOTE • Some document sizes may not be properly detected. Refer to Making copies on p. 6-1 and in step 4, follow this procedure: 1 Press [Menu]. 1 . E N L A R G E / R E D U C E PRESET RATIO 6-4 2 Use [2] or [3] to select . 3 Press [Set].
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Advanced copy features Copying two pages on a single page This feature allows you to reduce two pages to fit onto one page. NOTE • If MEMORY FULL appears in the LCD when copying, set the image quality setting to or and try copying again ( p. 6-2). • You can only use this feature when the print media size setting is set to or . For details on setting the print media size, see p. 3-7.
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Borderless copying This feature allows you to copy colored images that fill the entire page without borders. NOTE • Use specialty papers with this feature ( p. 3-1). • Note that with letter-size paper, a margin may still appear. • You can only use this feature when the print media type setting is set to , , or . For details on setting the print media type, see p. 3-7. • You can only copy in color with this feature.
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Repeating an image on a page This feature allows you to copy an image several times onto a single page. You can set the machine to automatically select the number of times it repeats the image ( p. 6-8), or you can specify the number ( below). Preparing your image to repeat it manually To successfully repeat an image manually (with the setting), do the following: 1 Set the print media size you will be copying on to ( p. 3-7). Decide the number of times you want to copy the image.
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Copying your image Follow this procedure to automatically or manually repeat an image on a page: 1 Load the document on the platen glass. 2 Press [Copy]. 3 Use [2] or [3] to select the number of copies. 4 Adjust any necessary settings for your document ( step 4, p. 6-1). 5 Press [Menu] five times. 5 . S P E C I A L C O P Y 2 on 1 6 Use [2] or [3] to select . 7 Press [Set]. IMAGE REPEAT AUTO 8 Use [2] or [3] to select or .
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Creating a mirror image This feature allows you to make a mirror copy of a document. Use this feature when copying onto T-shirt transfers so that the image appears the right way when ironed onto fabric. Follow this procedure to make a mirror copy: Load the document on the platen glass. 2 Press [Copy]. 3 Use [2] or [3] to select the number of copies. 4 Adjust any necessary settings for your document ( step 4, p. 6-1). 5 Press [Menu] five times. 5 .
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Shrinking an image to fit the page If the image to be copied is larger than the output print media, this feature will automatically reduce the image to fit the print media size on which it will be copied. NOTE • For details on setting the print media size loaded in the multi-purpose tray, see p. 3-7. Follow this procedure to copy an entire image onto a page: 1 Load the document on the platen glass. 2 Press [Copy]. 3 Use [2] or [3] to select the number of copies.
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Chapter 7 Scanning Basic operation Before scanning Before scanning, check the following: Have you installed the MultiPASS Suite software? If not, see the Setup Sheet or the Software Guide. Does the document you want to scan meet the requirements for loading on the platen glass? For details, see Chapter 2. Scanning methods There are three methods of scanning images to your computer: Using the MultiPASS Toolbar ( below) Using a TWAIN or WIA (Windows XP) compliant Windows application ( p.
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2 On the Windows desktop, on the MultiPASS Toolbar, click the appropriate scan button. q w e r t y q Scans the document and automatically attaches it to an e-mail message in your e-mail application. w Scans and saves the document in the My MultiPASS Scan to Save folder ( p. 4-3). e Scans the document and automatically displays it in a graphic application (which you can specify). r Opens My MultiPASS ( p. 4-3).
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Follow this procedure to customize Toolbar buttons: 1 On the Windows desktop, on the MultiPASS Toolbar, click [Settings]. 2 Select the tab for the button you want and modify as necessary. 3 Click [OK]. For details on each setting, refer to the online help or the Software Guide. You can scan documents directly from TWAIN or WIA (Windows XP) compliant Windows applications. Some applications support multipage scans while others do not. Refer to the documentation for the application you are using.
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Using the [Scan] key on the operation panel You can assign a scan action to the [Scan] key on the operation panel so that you only have to press this key to perform the action. For example, you can set it to display the toolbar, or to perform one of the actions of the Toolbar scan buttons. Follow this procedure to select an action for the [Scan] key on the operation panel: 1 On the Windows desktop, on the MultiPASS Toolbar, click [Settings].
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Chapter 8 Photo printing from a memory card This feature allows you to insert a memory card (with a PC card adapter) into your machine and print photographs directly from it.
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Inserting/removing a memory card Inserting a memory card To use a memory card, you will need to insert it into a PC card adapter before inserting it in the card slot. Do not attempt to insert it into the card slot without a PC card adapter. 1 Make sure the machine is on. • If not, press [ON/OFF]. 2 Insert the memory card into the PC card adapter. 3 Insert the PC card adapter all the way into the card slot on the front of the operation panel.
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2 Press [Eject] q and remove the PC card adapter w. • Do not remove the memory card and PC card adapter separately from the card slot. q w Printing methods There are different methods for printing photographs from a memory card. Follow this general procedure to print photographs: C Step 1 Print an index ( p. 8-4) to see thumbnails of all the photographs in the memory card. • Note the number below the photograph(s) you want to print. Step 2 8 All frames ( p. 8-5) C Single frame ( p.
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Printing an index This printing method prints thumbnails of the photographs in a memory card. An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually. When you print an index, a number A is assigned to each thumbnail. You will need these numbers to select the photographs you want to print in a larger format. A If “?” appears in the index, see p. 10-8.
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9 Use [2] or [3] to select the print media type. • Select from the following: – – • If you selected <4" × 6"> in step 7, you can only select . 10 11 Press [Set]. Press [Start]. • To cancel printing, press [Stop/Reset]. NOTE • You can only print one index at a time. • The number assigned to each thumbnail on the index is different from the ID numbers assigned by the digital camera.
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8 Press [Set]. Ex: 9 SELECT PAPER TYPE P H O T O P A P E R P R O Use [2] or [3] to select the print media type. • Select from the following: – – • If you selected <4" × 6"> in step 7, you can only select . If you selected in step 9: 10 Go to step 12. If you selected in step 9: Press [Set]. 10 Ex: 11 BORDERLESS PRINT O F F Use [2] or [3] to select borderless printing.
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Printing a single frame This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the number assigned to the photograph. To print an index, see p. 8-4. Without a border With a border Follow this procedure to print a single photograph on a memory card: 1 Load the correct print media in the multi-purpose tray. • For details on print media and how to load it, see pp. 3-1, 3-8.
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11 Use [2] or [3] to select the print media size. • Select: – for letter-size print media. – <4" × 6"> for card-size print media. – for A4-size print media. 12 Press [Set]. Ex: 13 SELECT PAPER TYPE P H O T O P A P E R P R O Use [2] or [3] to select the print media type. • Select from the following: – – • If you selected <4" × 6"> in step 11, you can only select . If you selected in step 13: 14 Go to step 16.
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Printing a range of frames This printing method prints a range of photographs in sequence on a memory card. In order to select the photographs you want to print, you will need to print the index and note the numbers assigned to them. To print an index, see p. 8-4. Without borders With borders Follow this procedure to print selected photographs in sequence on a memory card: 1 Load the correct print media in the multi-purpose tray. • For details on print media and how to load it, see pp. 3-1, 3-8.
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10 Press [Set]. Ex: 11 SELECT PAPER SIZE L T R Use [2] or [3] to select the print media size. • Select: – for letter-size print media. – <4" × 6"> for card-size print media. – for A4-size print media. 12 Press [Set]. Ex: 13 SELECT PAPER TYPE P H O T O P A P E R P R O Use [2] or [3] to select the print media type. • Select from the following: – – • If you selected <4" × 6"> in step 11, you can only select .
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DPOF (Digital Print Order Format) printing This printing method prints photographs according to the Digital Print Order Format (DPOF) settings specified on your digital camera. The machine supports the following DPOF functions: • Specified frames printed • Print style (individual photographs, index) • Date printing on individual photographs. Date or frame number printing on index • Number of copies to be printed All other DPOF functions (shooting information, trimming, etc.) are not supported.
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7 Press [Set]. Ex: 8 SELECT PAPER TYPE P H O T O P A P E R P R O Use [2] or [3] to select the print media type. • Select from the following: – – • If you selected <4" × 6"> in step 6, you can only select . If you selected in step 8: 9 Go to step 11. If you selected in step 8: Press [Set]. 9 Ex: 10 BORDERLESS PRINT O F F Use [2] or [3] to select borderless printing.
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Setting vivid photo printing Enabling this setting will make photographs appear more vibrant, especially blues and greens. It is also effective for photographs that were not taken with the correct exposure. NOTE • Printing will take longer when this setting is enabled. • This setting is only effective when using Photo Paper Pro. It cannot be used with plain paper. Follow this procedure to enable/disable this setting: 1 Press [Photo Print]. 2 Press [Menu] twice. Ex: 2 .
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Setting date printing Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on an index A or on the bottom right of the photograph B. A B Enable or disable this setting before printing photographs from a memory card. NOTE • Printing will take longer when this setting is enabled. • You cannot set the date for DPOF printing. Follow this procedure to enable/disable this setting: 1 Press [Photo Print]. 2 Press [Menu] three times. Ex: 3 .
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Chapter 9 Maintenance Replacing ink tanks Low ink warning When you first installed the ink tanks, you will have reset the ink counter function that keeps track of how much ink is left in the ink tanks. When ink is running low, the LCD will display or , warning you to have a new ink tank ready for when the ink runs out. When copying or photo printing, if the machine stops printing when the warning appears, press [Resume] to continue printing.
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• Replace ink tanks quickly. Once installed, do not remove from the machine and leave out in the open. Doing so may cause the ink tank not to function when reinstalled in the machine. Replacing an ink tank This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section When to replace an ink tank ( p. 9-1). CAUTION • Do not replace ink tanks while the machine is printing or performing another operation.
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CAUTION • Do not touch the ink port B. B Bla ck I-24 BC 5 Insert the ink tank into the empty slot on the printhead. Press firmly on the ink tank’s tab until it clicks into place. 6 If you need to replace the other ink tank, repeat steps 3 to 5. 7 Close the inner cover. 8 The LCD will display the following message: BCI-24 Black BCI-24 BCI-24 BCI-24 Color Color Black INK TANK CHANGED? YES NO Press [2] to continue with the ink counter reset.
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Resetting the ink counter The ink counter keeps track of how much ink is left in the ink tanks allowing the machine to warn you when ink is running low. It also allows you to check the current ink level of the ink tanks at any time. When you replace an ink tank, the LCD will automatically prompt you to reset the ink counter. However, if for any reason you did not reset the ink counter when replacing the ink tanks, follow this procedure to reset it.
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Maintaining the printhead Flowchart of printhead maintenance If print quality deteriorates, follow this procedure: C Step 1 Print the nozzle check pattern ( p. 9-6). This pattern allows you to check if the ink is coming out of the printhead nozzles correctly and if the printhead is aligned. The ink is not coming out correctly. The printhead is misaligned. Step 2 Step 2 Perform normal printhead cleaning (
setting) ( p. 9-6). You can perform normal printhead cleaning up to three times.
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Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from the machine: 1 Load letter- or A4-size plain paper in the multi-purpose tray. 2 Press [Menu] repeatedly until is displayed. Ex: 3 7 . M A I N T E N A N C E NOZZLE CHECK Press [Set].
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Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Setup Sheet. If you have printed the nozzle check pattern ( p. 9-6) and determined that the printhead needs aligning, align it from the operation panel or from the MultiPASS Suite software. Aligning the printhead from the operation panel Follow this procedure to align the printhead from the operation panel: 1 Load letter- or A4-size plain paper in the multi-purpose tray.
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3 In the Printers (Printers and Faxes) window, click the machine icon. 4 On the File menu, click [Properties] or [Printing Preferences...]. 5 In the Properties dialog box, on the Maintenance tab, click the printhead alignment icon. 6 Follow the on-screen instructions. 7 In column A on the printout, note which box has the most solid image. Note the value next to this box and enter the number. Repeat for columns B to F. BAD SAMPLE Least solid box GOOD SAMPLE Most solid box 8 9-8 Click [OK].
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Cleaning your machine This section describes the necessary cleaning procedures for your machine. CAUTION • Be sure to turn off the power and disconnect the power cord before cleaning the machine. • Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the components or generate static charges. Use a soft cloth to avoid scratching the components.
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9-10 Maintenance Chapter 9
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Chapter 10 Troubleshooting Problems installing and removing software See below if you were unable to install or remove the software. Cannot install the software. During installation, you were prompted to connect a USB cable, and you could not proceed further. Remove the device from the Device Manager as follows: 1. In the dialog box prompting you to connect a USB cable, click [No] and exit installation of the MultiPASS Suite. 2.
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5. Remove the USB cable from the port. 6. Install the MultiPASS Suite following the instructions in the Setup Sheet. Installation or removal of the MultiPASS Suite cannot be completed. 1. On the Windows desktop, double-click [My Computer], then double-click the CD-ROM icon. In the MultiPASS folder, in Setup, click [FrcInst] or [Frclnst.exe]. 2. Install the MultiPASS Suite following the instructions in the Setup Sheet. Cannot finish removing the MultiPASS Suite software (Windows XP only).
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6. Did you disconnect then reconnect the USB cable during standby? Reconnect the USB cable. Problems printing from your computer See below if you have tried unsuccessfully to print from your computer, or if you cannot print images scanned to your computer. The P mark indicates problems that also occur when printing copies on your machine. Cannot print at all. Cannot print to a shared printer. 1. Is the server (the computer to which the machine is connected) turned on? Turn the server on. 2.
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Printing stops in the middle. P 1. Has the machine been printing continuously over a long period? If so, the printhead will overheat. To protect the printhead, printing will stop temporarily and resume after a period of time. Interrupt printing when appropriate, turn off the machine and wait 15 minutes. CAUTION • The area around the printhead may become extremely hot. Do not under any circumstances touch it. P 2.
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Printout is rubbed or stained. P 1. Is the paper thickness lever set correctly? When you print documents that contain large quantities of ink such as documents with a lot of detail, the paper may curl and rub. Move the paper thickness lever to the right ( p. 3-6). P 2. Does the paper stack exceed the paper limit mark (|t) or exceed the capacity of the multipurpose tray? If so, reduce the amount of paper. 3.
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3. Is the image quality displayed in the LCD suitable for the document? If not, set an image quality suitable for the document ( p. 6-2). Image quality 100% LTR TEXT PLAIN Print media type Problems scanning to a computer See below if you have problems scanning a document to your computer from the machine. Cannot scan a document. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 10-10. 2. Is the Alarm light blinking? If it is blinking, see p. 10-12. 3.
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When you click a button on the Toolbar, another application opens. When you click a button on the Toolbar, you want another application to open. 1. Set the application you want to open in Link To in the Toolbar Settings dialog box ( Software Guide). The image you have scanned looks dirty. 1. If the image looks grainy, increase the scan resolution ( Software Guide). 2. Display the image at 100%. Some applications do not display an image well at small sizes.
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Problems using a memory card See the information below if the memory card is not recognized when inserted into the card slot, or if the image data is not being read. Memory card is not recognized. 1. Is the memory card securely inserted into the card slot? When securely inserted, a PCMCIA-compatible memory card will click into position and the [EJECT] button will protrude a maximum of a ! / 4 inch (7 mm) from the slot. Correct Incorrect 2.
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Cannot write to the memory card (write protect error displayed in Windows). 1. Is the machine in photo print mode and card protection set to ? Windows 98/ME: Switch to a different mode and set the setting to ( p. 11-3). Then disconnect and reconnect the USB cable. Windows 2000/XP: Switch to a different mode and set the setting to ( p. 11-3). If necessary, disconnect then reconnect the USB cable. 2.
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If nothing displays in the LCD (if there is no power) When you connect the power cord to the machine and wall outlet, and press [ON/OFF], the machine powers up and a message is displayed in the LCD. While the Alarm light blinks, the machine is initializing and you will not be able to use it. Wait until the Alarm light stops blinking. If nothing is displayed in the LCD, make the checks in the following order until something is displayed. 1.
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Removing jammed paper If is displayed in the LCD, follow this procedure to clear the paper jam. Removing jams in the paper output tray Follow this procedure to remove jams from the paper output tray: 1 Gently pull any jammed paper out of the paper output tray. • If you cannot see any jammed paper in the paper output tray, remove it from the machine’s interior ( below). 2 Press [Resume].
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If there are repeated paper jams Paying attention to the following points, reload the paper. 1. Fan out the sheets of paper well so that they do not stick together. 2. Align the edges of the paper. 3. Adjust the paper guide correctly. | ). 4. Make sure the paper stack does not exceed the paper limit mark (t 5. Make sure the paper loaded does not exceed the capacity of the multi-purpose tray ( p. 3-1). 6. Do not force paper into the multi-purpose tray. 7. Only use the same type of paper. 8.
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LCD messages Message Cause Details BLACK INK CHANGED? The machine is prompting you If you replaced the black ink tank, to confirm whether you replaced press [2]. If you did not, press [3]. the black ink tank. BLACK INK LOW The ink level in the black ink tank is low. Make sure you have a new black ink p. 9-1 tank ready to replace the used one when it runs out. If the machine stops printing when copying or photo printing, press [Resume] to continue printing. However, note that ink may run out.
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Message Cause Action CLEAR PAPER JAM (PRESS START KEY) There is a paper jam. Clear the paper jam and reload paper p. 10-11 in the multi-purpose tray. Then press p. 3-8 [Start] or [Resume]. COLOR INK CHANGED? The machine is prompting you If you replaced the color ink tank, to confirm whether you replaced press [2]. If you did not, press [3]. the color ink tank. COLOR INK LOW The ink level in the color ink tank Make sure you have a new color ink p. 9-1 is low.
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Message Cause Action PROBLEM READING CARD The data on the memory card may be inaccessible. Check the data on the memory card in your digital camera. Details PUT IN CARTRIDGE There is no printhead installed in Install the printhead. the machine. Setup Sheet UNABLE TO PRINT ALL In all frames or range frame photo printing, not all the photographs were printed. Check which photographs were not printed and try reprinting them.
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MultiPASS Status Monitor messages Display the MultiPASS Status Monitor on your computer to see the status of the machine. On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to [MultiPASS Suite], then click [MultiPASS Status Monitor]. If a warning or attention is displayed, follow the instructions of the message.
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Chapter 11 Machine settings Accessing the machine settings Follow this procedure to change a setting: 3 4 Refer to the lists on the following pages to find the setting you want to change. If there is a reference for the setting A, refer to that page for details. If not, at the top of the list, note under which function key B and menu C the setting is located. Press [Copy], [Scan], or [Photo Print] depending under which function key B the setting is located.
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Settings NOTE • Default settings are shown in bold type. Menu: ENLARGE/REDUCE Function key: [Copy] Name Description Setting Details PRESET RATIO Makes enlarged or reduced copies at preset ratios. 25% MIN. p. 6-3 95% A4 LTR 100% 212% 4” × 6” LTR 400% MAX. ZOOM Makes enlarged or reduced copies at ratios between 25% and 400%. 25% to 400% p. 6-3 FIT-TO-PAGE Automatically reduces or enlarges an image to fit on the specified print media size. — p.
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Menu: MAINTENANCE Function keys: [Copy], [Scan], [Photo Print] Name Description Setting Details NOZZLE CHECK Prints the nozzle check pattern. — p. 9-6 HEAD CLEANING Performs normal printhead cleaning. — p. 9-6 HEAD REFRESHING Performs deep printhead cleaning. — p. 9-6 ALIGN PRINT HEAD Aligns the printhead. — p. 9-7 HORIZ. PATTERN Prints the horizontal pattern. — CHANGE H VALUE Selects the horizontal value for columns A to F on the printout.
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Menu: PHOTO PRINT MODE Function key: [Photo Print] Name Description 1. PHOTO PRINT MODE INDEX Setting Details — — p. 8-4 SELECT PAPER SIZE Selects the print media size for the index. LTR 4" × 6" A4 SELECT PAPER TYPE Selects the print media type for the index. PHOTO PAPER PRO PLAIN PAPER ALL FRAMES — — p. 8-5 SELECT PAPER SIZE Selects the print media size for the photographs. LTR 4" × 6" A4 SELECT PAPER TYPE Selects the print media type for the photographs.
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Name Description Setting Details — — p. 8-11 SELECT PAPER SIZE Selects the print media size for the photographs. LTR 4" × 6" A4 SELECT PAPER TYPE Selects the print media type for the photographs. PHOTO PAPER PRO DPOF PLAIN PAPER BORDERLESS PRINT If you select , enables/disables borderless printing for the photographs. OFF ON 2. VIVID PHOTO PRINT Enables/disables to make colors, especially blues and greens, appear more vibrant. OFF ON p. 8-13 3.
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11-6 Machine settings Chapter 11
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Appendix Specifications General specifications Power source Power consumption Weight (Components attached) Dimensions 120 V/60 Hz • Maximum: Approx. 36.3 W • Standby: Approx. 6.3 W Approx. 16.8 lb./7.6 kg 21 % / 8 in. (548 mm) 16 ! / 4 in. (413 mm) 15 % / 8 in. (396 mm) 10 #/ 4 in. (256 mm) 10 & / 8 in. (276 mm) Specifications A Environmental conditions • Temperature: 59º–81.5ºF (15º–27.
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Printable areas Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printing area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision. • Paper printable areas: Letter size: 8.0 × 10 # / 4 in. (203.2 × 271.4 mm) Legal size: 8.0 × 13 # / 4 in. (203.2 × 347.6 mm) A4 size: 8.0 × 11 # / 8 in. (203. 2 × 289 mm) 4" × 6" size: 3.7 × 5 # / 4 in. (94.8 × 144.
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• Photo Paper Pro PC-101S printable areas: Photo Paper Pro PC-101S: 4 # / 8 × 6 # / 8 in. (109.6 × 160.4 mm) 1 ! / 8 " (28.0 mm) Recommended print area (Printable area is the same.) 1 ! / 8 " (28.0 mm) ! / 8 " (4.0 mm) ! / 8 " (4.0 mm) NOTE • The printing area of Photo Paper Pro PR-101 is identical to that of A4- size paper ( p. A-2). • Envelope printable areas: US COM #10: 7 ! / 2 × 4 !/ 8 in. (190.5 × 103.2 mm) European DL: 8 # / 8 × 3 & / 8 in. (211.8 × 98 mm) ! / 8 " (3.
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Scanned area Max. ! / 8 " (Max. 4.0 mm) Max. ! / 8 " (Max. 4.0 mm) Max. ! / 4 " (Max. 4.5 mm) Letter A4 Max. ! / 4 " (Max. 4.5 mm) NOTE • For entire image copying, the entire area of the document is scanned. System requirements p. 4-1 Ink specifications Ink tank colors/capacity • Black (BCI-24 Black): approx. 320*, approx. 580** • Color (BCI-24 Color): approx.
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Copy specifications Copy speed No. of copies Density adjustment Zoom • Black & white: Approx. 14 pages/minute (letter size) • Color: mode approx. 10 pages/minute (letter size) (Based on BJ printer specific speed test pattern.) Maximum 99 copies 9 levels 25%–400% Scan specifications Compatibility Scanning speed TWAIN/WIA (Windows XP) • Black & white text/grayscale: Min. 5 seconds/page (letter size) • Color: Min. 15 seconds/page (letter size) Effective scanning width 8 ! / 2 in.
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A-6 Specifications Appendix
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Index adjusting exposure 6-2 adjusting image quality 6-2 advanced features 6-5 to 6-10 borderless 6-6 document requirements 2-1 enlarge 6-3 in black & white 6-2 in color 6-2 mirror 6-9 problems 10-5, 10-6 reduce 6-3, 6-10 repeating image 6-7, 6-8 two pages on one 6-5 COVER OPEN message 10-14 DATA IN MEMORY/CANNOT TURN OFF message 10-14 Date printing 8-14 Default printer, selecting 5-1 Density.
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Ink counter, resetting 9-4 level, checking 9-4 Ink tank guidelines 9-1, 9-2 ink level, checking 9-4 low ink warning 9-1 replacing 9-2, 9-3 resetting ink counter 9-4 when to replace 9-1 INK TANK CHANGED? message 10-14 INK VOLUME menu 11-2 Inner cover 1-2 INSERT PHOTO CARD message 10-14 INVALID KEY/SETTING message 10-14 Jams, removing paper 10-11 LCD 1-3 if nothing displays 10-10 messages 10-13 to 10-15 LOAD PAPER (PRESS START KEY) message 10-14 Low ink warning 9-1 MACHINE IN USE/CANNOT TURN OFF message 10-14
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Tray extension 1-2 UNABLE TO PRINT ALL message 10-15 USER DATA menu 11-3 Viewer.
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Canon U.S.A., Inc. Limited Warranty—U.S. Only The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon brand computer peripheral product (the “product”) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply.
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You may obtain technical support* for your product as follows: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.
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Basic Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Australia Pty. Ltd. 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Deutschland GmbH Europark Fichtenhain A10, 47807 Krefeld, Germany Canon Europa N.V. Bovenkerkerweg 59-61 P.O. BOX 2262, 1180 EG Amstelveen, The Netherlands Canon France S.A.
