DSM/SCM Event Management Programming Manual

Event Messages
DSM/SCM Event Management Programming Manual529844-003
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3016 ZPHI-EVT-A7CINFO-FORMAT-ERROR
Recovery. Contact the product vendor to re-create the A7CINFO file. Because the
DSV is skipped, you must bring the DSV into DSM/SCM as a separate input. You can
then assign both inputs to the same input group through the Planner Interface. If the
input is an RVU or SPR, contact your service provider and provide all relevant
information:
Descriptions of the problem and accompanying symptoms
Details from any generated messages
Supporting documentation such as the $ZPHI EMS logs and trace files (if
requested by your service provider)
If your local operating procedures require contacting the Global Customer Support
Center (GCSC), supply your system number and the numbers and versions of all
related products as well.