Manual

TESTING AND TROUBLESHOOTING : TROUBLESHOOTING

02.3004.0300.54 97

Hardware Problems

None of the lights on one of my Smart Repeater units is working.

Ensure that the proper voltage is applied to the Smart Repeater unit. Ensure that the amber neon

indicator next to the Series 200 male plug is on.

The first few channels of the light plugged into port 1 work, but they soon control the wrong

attributes, and none of the other lights work properly.

Look at the end of the Smart Repeater unit next to the thumbwheel switch and check the number

showing in the seven segment display. Ensure that the proper mode is selected, and the system should

operate properly again.

I have control of my VL6 spot luminaire, but I can’t get its lamp to strike.

Check the SixPack chassis and ensure that there is an APS6 module in place. Assure its switch is

turned on in the proper rack port. Ensure that you have the proper module type: an APS6 module as

opposed to a C3 module. Also check that the proper APS6 cable is plugged into the SixPack chassis.

I have not changed my patch or my Smart Repeater unit’s addressing, but when I power up the

system, some of my lights aren’t responding the same way as in the past.

Check the mode of the Smart Repeater unit(s) in question. By looking at the seven-segment display to

see what number is lit. If this number is not what you were expecting, reset the mode. See "Smart

Repeater Units" on page 32 for instructions. There is a battery in the Smart Repeater unit that will

cause this device to default to Mode 4 if it fails . If this is the case, reset the Smart Repeater unit to the

proper mode, and the patch will be correct. Then, contact an Account Manager to arrange for a replace-

ment.

The Seven Segment Display in my Smart Repeater unit does not have a number, but a letter.

The number shown in the Seven Segment Display will always denote which operating mode the Smart

Repeater Unit. However, it can also be used to troubleshoot your system. Other codes that will show

up and what they indicate:

d - DMX512 signal applied, alternates with the mode setting.

n - No DMX512 signal appears only after the DMX512 O/S download.

Apply DMX512 "signal, or turn on console.

E - Error: Invalid start address.

Re-address Smart Repeater Unit. Valid addresses are 001 - 506.

C - Code: Invalid DMX512 start code.

Check the integrity of your DMX512 cable -- a very rare occurrence.

Note: Shows currently programmed using DMX 4.0 Software can use Mode 5 or 6 without

reprogramming. The RJ-45 jumper is no longer required in DMX 5.1.