Operation Manual

Product Guide
A-4
After upgrading Windows, music doesn’t play
After you upgrade from Windows Vista to Windows 7 or 8, you may experience problems playing the music stored on the
recently updated computer. To ensure uninterrupted play, you'll need to re-add the music folders stored on that computer to
your Sonos system.
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Music Library Settings.
3. On the Folders tab, highlight the shared folder you want to remove, and click Remove (PC) or (Mac).
4. Confirm that you want to delete the shared folder.
5. Repeat until you have removed all of the folders.
6. Next, re-add the share by selecting Add (PC) or (Mac).
7. Select In another location on my computer, or on an external drive connected to my computer, and then click Next.
8. Select the music folder you just removed, and click Next.
Poor quality playback on my Android device
If you notice problems with playback quality it may be because you are streaming large amounts of data, such as video, to an
Android device that is connected to SonosNet. Try removing the devices from SonosNet to see if the playback quality
improves.
Remove a single Android device from SonosNet
1. From the Settings menu, touch Advanced Settings.
2. Touch Connect to SonosNet, and then touch Next.
3. Clear the Allow Connection option. If the option is checked, the controller can connect to SonosNet.
4. Touch Done.
Remove all of your Android devices from SonosNet:
1. F
rom the Settings menu, touch Advanced Settings.
2. Select Reset SonosNet Key -> Reset.
The Android devices will connect through t
he wireless networks that are available to them. If you want the controllers to
connect to SonosNet again, simply add them back one at a time.
Add Android devices to SonosNet
If you want to reconnect your controllers to SonosNet, add them back one at a time by following the steps below.
1. Select Settings -> Advanced Settings from the Sonos music menu.
2. Touch Connect to SonosNet, and then follow the on-screen prompts.