Installing and Administering Internet Services

392 Chapter 12
Troubleshooting Internet Services
Troubleshooting the Internet Services
2E. Go to Flowchart 3. If you are using the Berkeley
Services (sendmail, BIND, finger, the rexec library,
or any of the “r” services), go to Flowchart 3 to begin
troubleshooting the security for those services.
2F. telnet should work. If you have reached this point in
the flowchart, the telnet server exists and you have
access to the system. If you are using correct syntax, if
the login password you are using exists on the server
system, and if none of the error messages have solved
the problem, report the problem to your
Hewlett-Packard support contact.
2G. See node manager. You are not allowed to use ftp to
access the server system. Check with the node
manager of the server system and request that the
appropriate user name be removed from the
/etc/ftupusers file.
2H. ftp should work. If you have reached this point in the
flowchart, the ftp server exists and you have access to
the system. If you are using correct syntax and none of
the error messages have solved the problem, report the
problem to your Hewlett-Packard support contact.
Flowchart 3. Security for Berkeley Services
This flowchart is for troubleshooting security for the Berkeley Services:
sendmail, BIND, finger, the rexec library, and those services that
begin with “r”. The following information assumes an account has a
password. If it does not, the security checks are not performed.