280128-001.book Page i Sunday, August 25, 2002 3:44 PM b Getting Started Compaq Tablet PC TC1000 Document Part Number: 280128-001 November 2002 This guide explains how to set up your hardware and software, begin using the tablet PC and an optional tablet PC keyboard, troubleshoot problems, and contact customer support if you need assistance. The last chapter introduces you to the exterior features of the tablet PC and tablet PC keyboard.
80128-001.book Page ii Sunday, August 25, 2002 3:44 PM © 2002 Compaq Information Technologies Group, L.P. Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein.
280128-001.book Page iii Sunday, August 25, 2002 3:44 PM Using This Guide This preface explains how to interpret the symbols and text styles in your tablet PC documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions. Notes contain additional information about a topic. Some notes provide basic information for inexperienced users. Others provide technical information for advanced users.
280128-001.book Page iv Sunday, August 25, 2002 3:44 PM Using This Guide Text Styles Some text in your tablet PC documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: shift. Buttons that display on the screen are styled like this: Next button. The following table identifies and explains the text styles used in your tablet PC documentation.
280128-001.book Page v Sunday, August 25, 2002 3:44 PM Contents Using This Guide 1 Setting Up the Tablet PC Setting Up Tablet PC Hardware with a Tablet PC Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Opening the Portfolio . . . . . . . . . . . . . . . . . . . . . . . . 1–3 Opening the Tablet PC and Keyboard. . . . . . . . . . . . 1–5 Inserting the Battery Pack . . . . . . . . . . . . . . . . . . . . .
280128-001.book Page vi Sunday, August 25, 2002 3:44 PM Contents Setting Up Tablet PC Hardware with a Standard USB Keyboard . . . . . . . . . . . . . . . . . . . . . . . . Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . Opening the Portfolio . . . . . . . . . . . . . . . . . . . . . . . Inserting the Battery Pack . . . . . . . . . . . . . . . . . . . . Connecting a Standard USB Keyboard . . . . . . . . . . Connecting the Tablet PC to External Power . . . . . Turning On the Tablet PC .
280128-001.book Page vii Sunday, August 25, 2002 3:44 PM Contents Replacing a Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . Removing a Battery Pack . . . . . . . . . . . . . . . . . . . . Inserting a Battery Pack. . . . . . . . . . . . . . . . . . . . . . Finding More Power and Battery Pack Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20 2–20 2–22 2–24 3 Solving Problems Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . .
280128-001.book Page viii Sunday, August 25, 2002 3:44 PM Contents Left Side: Attachment Slots and Keyboard Connector . . . . . . . . . . . . . . . . . . . . . . . . . 4–9 Left Side: Security Cable Slot, Vent and Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10 Top: Connectors and Jacks . . . . . . . . . . . . . . . . . . . 4–11 Top: Pen Holder and LAN Connection Lights . . . . 4–12 Top: Card Slots, Buttons and Tether Eyelet . . . . . . 4–13 Back: Attachment Features and Hard Drive Bay . .
280128-001.book Page 1 Sunday, August 25, 2002 3:44 PM 1 Setting Up the Tablet PC To set up a tablet PC and optional tablet PC keyboard, follow the instructions below. To set up a tablet PC with an optional standard USB keyboard, see “Setting Up Tablet PC Hardware with a Standard USB Keyboard,” last in this chapter. Setting Up Tablet PC Hardware with a Tablet PC Keyboard During the hardware setup, you will: 1. Unzip and open the portfolio that contains the tablet PC and tablet PC keyboard. 2.
280128-001.book Page 2 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Before You Begin To set up the tablet PC, tablet PC keyboard, and battery pack, you need the: 1 Portfolio containing the tablet PC and the tablet PC keyboard 2 Battery pack 3 AC adapter 4 Power cord are setting up the tablet PC without a tablet PC keyboard, ✎ Ifseeyou“Setting Up Tablet PC Hardware with a Standard USB Keyboard,” last in this chapter. Identifying setup hardware (AC adapters and power cords vary by region.
280128-001.book Page 3 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Opening the Portfolio To access the tablet PC and keyboard for hardware setup, unzip and open the portfolio, but do not detach it. The portfolio protects the screen and keyboard during the setup process. Unzipping the Portfolio 1. Place the portfolio containing the tablet PC and keyboard on a flat surface near an electrical outlet. 2. Unzip the portfolio completely.
280128-001.book Page 4 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Opening the Portfolio Open the portfolio so that it lies flat.
280128-001.book Page 5 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Opening the Tablet PC and Keyboard The tablet PC and keyboard ship latched in the closed position. To open the tablet PC and keyboard without detaching the tablet PC from the keyboard: 1. Turn the assembly (the portfolio, tablet PC, and keyboard) so the empty side of the portfolio is facing away from you. 2. Push the keyboard latch firmly to the left to unlock the tablet PC from the keyboard 1.
280128-001.book Page 6 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Inserting the Battery Pack You will insert the battery pack into the back of the tablet PC. 1. To position the assembly (the portfolio, tablet PC, and tablet PC keyboard) for the insertion: a. Turn the assembly so the tablet PC screen and the empty side of the portfolio face toward your left.
280128-001.book Page 7 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC b. Tilt the assembly toward the left side of the portfolio until the tablet PC screen is face down and the keyboard is perpendicular to the tablet PC.
280128-001.book Page 8 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC.
280128-001.book Page 9 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack The battery pack begins to charge as soon as the tablet PC is connected to external power. Instructions for connecting the tablet PC to external power are provided later in this section.
280128-001.book Page 10 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Setting Up the Tablet PC and Keyboard as a Notebook To set up the tablet PC and keyboard like a notebook: 1. With the tablet PC keyboard perpendicular to the tablet PC and facing away from you (as shown below), tilt the keyboard downward until the keyboard is lying flat and facing you. The tablet PC will be perpendicular to the keyboard, with the back of the keyboard facing you.
280128-001.book Page 11 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 2. Turn the assembly so the keyboard and the back of the tablet PC face you.
280128-001.book Page 12 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 3. Rotate the tablet PC on the rotation disc counterclockwise until it snaps into place facing the keyboard.
280128-001.book Page 13 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 4. To tilt the tablet PC screen to a comfortable viewing angle, gently push back on the top of the tablet PC.
280128-001.book Page 14 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Connecting the Tablet PC to External Power Ä CAUTION: To prevent file corruption and be sure that the correct drivers load, do not turn on the tablet PC for the first time while it is docked in an optional tablet PC docking station. To connect the tablet PC to external AC power using the AC adapter: 1. Plug the AC adapter cable 1 into the AC power connector 2 on the tablet PC.
280128-001.book Page 15 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 2. Plug the power cord into an electrical outlet 1 and into the AC adapter 2. When the tablet PC receives AC power: ❏ The AC adapter light 3 turns on. ❏ The battery pack begins to charge and the battery light 4 turns on. When the battery pack is fully charged, the battery light turns off. Plugging the power cord into the AC adapter and an electrical outlet (AC adapters, power cords, and electrical outlets vary by region.
280128-001.book Page 16 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Turning On the Tablet PC To turn on the tablet PC, slide and release the power switch 1. When the tablet PC is on: ■ The power/standby light 2 turns on. ■ You are prompted to begin software setup. Instructions for software setup are provided in “Setting Up the Software,” later in this chapter. Before beginning software setup, Compaq recommends that you set up the tablet PC pen so you can use the pen during software setup.
280128-001.book Page 17 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Setting Up the Pen To set up the pen, you will: 1. Insert the pen battery into the pen. 2. Prepare to enter information with the pen. 3. Calibrate the pen for your personal use. Before You Begin To set up the pen, you will need the pen 1 and the AAAA pen battery 2. Both are included with the tablet PC.
280128-001.book Page 18 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Inserting the Pen Battery To insert the pen battery into the pen: 1. To open the pen, unscrew the pen tip end of the pen barrel from the pen tether eyelet end of the pen barrel. (The circuit board in the pen tip end of the pen is visible.
280128-001.book Page 19 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 2. Insert the AAAA battery included with the tablet PC into the tether end of the pen with the positive pole (+) facing outward (toward the pen tip) 1. Inserting the pen battery 3. To close the pen, screw the pen tether eyelet end of the pen barrel onto the pen tip end of the pen barrel. (The positive end of the battery 2 touches the circuit board in the pen tip end of the pen.
0128-001.book Page 20 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Entering Information with the Pen Identifying the Pen Tip and Pen Button The pen interacts with the tablet PC whenever the tip of the pen 1 is within 0.5 inch (1.27 cm) from the screen. The pen button 2 emulates the functions of the buttons on an external mouse. Identifying the pen tip and pen button Holding the Pen Hold the pen as if you were handwriting with a standard pen or pencil.
280128-001.book Page 21 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Performing Mouse Clicks with the Pen To select an item on the screen as you would with the left button of an external mouse, tap the item with the tip of the pen. To double-click an item on the screen as you would with the left button of an external mouse, tap the item twice with the tip of the pen.
280128-001.book Page 22 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Calibrating the Pen The pen can function at the default calibration or at a calibration set by another user. However, Compaq highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes pen performance for all users and particularly for left-handed users.
280128-001.book Page 23 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Using the Pen Holder To protect the pen when you are not using it, insert the pen, tip first, into the pen holder on the tablet PC.
280128-001.book Page 24 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Setting Up the Software A prompt to set up your software is displayed on the screen when the tablet PC is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information.
280128-001.book Page 25 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC ■ After you begin the software setup, you must complete the entire process without interruption. Setup time varies from about 10 minutes on single-language models to more than 30 minutes on multiple-language models. ■ If you are prompted to select a language, choose carefully. The languages that you do not choose are deleted from the system and cannot be restored during the installation.
280128-001.book Page 26 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Cleaning the Screen Å■ WARNING: To prevent electric shock or damage to components, do not attempt to clean the tablet PC until you: Shut down the tablet PC. ■ Disconnect the tablet PC from external power. ■ Disconnect all powered external devices from the tablet PC. Ä CAUTION: Do not spray liquids on the tablet PC or an optional tablet PC keyboard.
280128-001.book Page 27 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Obtaining Ergonomic and Safety Information To learn more about protecting yourself, your work, and your tablet PC from electrical and other risks: ■ Read the ergonomic and safety information in the Safety & Comfort Guide. The Safety & Comfort Guide is provided on the Compaq Web site at http://www.compaq.com and on the Documentation Library CD included with the tablet PC.
280128-001.book Page 28 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Setting Up Tablet PC Hardware with a Standard USB Keyboard To set up a tablet PC with an optional standard USB keyboard, follow the instructions below. To set up a tablet PC with a tablet PC keyboard, see “Setting Up Tablet PC Hardware with a Tablet PC Keyboard,” first in this chapter. During the hardware setup, you will: 1. Remove the tablet PC from the portfolio. 2.
280128-001.book Page 29 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Before You Begin To set up the tablet PC and battery pack, you need the: 1 Portfolio containing the tablet PC 2 Battery pack 3 AC adapter 4 Power cord To set up the tablet PC software, you will also need an optional standard USB keyboard. Identifying setup hardware (AC adapters and power cords vary by region.
280128-001.book Page 30 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Opening the Portfolio To access the tablet PC for hardware setup, unzip and open the portfolio, but do not detach it. The portfolio protects the screen during the setup process. Unzipping the Portfolio 1. Place the portfolio containing the tablet PC on a flat surface near an electrical outlet. 2. Unzip the portfolio completely.
280128-001.book Page 31 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Opening the Portfolio Open the portfolio so that it lies flat.
280128-001.book Page 32 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Inserting the Battery Pack You will insert the battery pack into the back of the tablet PC. 1. If the tablet PC is front side up, turn the tablet PC over so that it is front side down.
280128-001.book Page 33 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC.
280128-001.book Page 34 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2. Inserting the battery pack The battery pack begins to charge as soon as the tablet PC is connected to external power. Instructions for connecting the tablet PC to external power are provided later in this section.
280128-001.book Page 35 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Connecting a Standard USB Keyboard To connect an optional standard USB keyboard to the tablet PC, swivel the cover that protects tablet PC connectors downward, then connect the keyboard cable to the USB connector on the tablet PC. For additional USB keyboard information, refer to the documentation included with the keyboard.
280128-001.book Page 36 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Connecting the Tablet PC to External Power Ä CAUTION: To prevent file corruption and be sure that the correct drivers load, do not turn on the tablet PC for the first time while it is docked in an optional tablet PC docking station. To connect the tablet PC to external AC power using the AC adapter: 1. Plug the AC adapter cable 1 into the AC power connector 2.
280128-001.book Page 37 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC 2. Plug the power cord into an electrical outlet 1 and into the AC adapter 2. When the tablet PC receives AC power: ❏ The AC adapter light 3 turns on. ❏ The battery pack begins to charge and the battery light 4 turns on. When the battery pack is fully charged, the battery light turns off. Plugging the power cord into the AC adapter and an electrical outlet (AC adapters, power cords, and electrical outlets vary by region.
280128-001.book Page 38 Sunday, August 25, 2002 3:44 PM Setting Up the Tablet PC Turning On the Tablet PC To turn on the tablet PC, slide and release the power switch 1. When the tablet PC is on: ■ The power/standby light 2 turns on. ■ You are prompted to begin software setup. If the tablet PC does not turn on, see Chapter 3.
280128-001.book Page 1 Sunday, August 25, 2002 3:44 PM 2 Beginning to Use the Tablet PC Selecting Regional Settings All the regional settings, such as time and keyboard language, that you skipped or set during software setup can be set or changed in the operating system. Supplementary settings, such as date and currency formats, can also be set. To access these regional settings, which are in the Regional Options window, select Start > Control Panel > Date, Time, Language and Regional Options icon.
280128-001.book Page 2 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Taking the Product Tour The Compaq Tablet PC Product Tour provides an on-screen overview of the tablet PC and of many optional tablet PC accessories, including a tablet PC keyboard, a tablet PC docking station, and a Deluxe Portfolio. Detailed instructions for using the tablet PC and accessories are also included. To access the Product Tour: 1. Open Windows Explorer.
280128-001.book Page 3 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Protecting the Tablet PC Against Viruses When you use the tablet PC for email, network, or Internet access, you expose the tablet PC to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused.
280128-001.book Page 4 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC If you prefer to install optional software now, without referring to the Documentation Library CD, the following information may be helpful: Ä CAUTION: To prevent file corruption and be sure that the correct drivers are installed, install software only when the tablet PC is connected to external power through the AC adapter or an optional docking station.
280128-001.book Page 5 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Using the Documentation Library CD Instructions for using the tablet PC system are provided on the Documentation Library CD included with the tablet PC. To access the information, insert the CD, label side up, into an optical drive in the MultiBay of an optional tablet PC docking station or External MultiBay.
280128-001.book Page 6 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Selecting a Guide Information about the tablet PC is provided in the guides described in the following table. For Information About These Topics Select This Guide ■ Using the hardware features identified in Chapter 4 of this guide. Hardware Guide ■ Using a battery pack. ■ Caring for the tablet PC and drives. ■ Shipping the tablet PC. ■ Traveling with the tablet PC (including air and international travel).
280128-001.book Page 7 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Selecting a Guide, continued For Information About These Topics Select This Guide Using a preinstalled wireless LAN Mini PCI board. Compaq WLAN Mini PCI User Guide ■ Solving tablet PC problems yourself.* Troubleshooting ■ Getting help from Compaq.* ■ Governmental approvals and safety information. ■ Protecting the system from static electricity. Ergonomic and safety information.
280128-001.book Page 8 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Using Portfolios To protect the tablet PC screen, Compaq recommends that you use or transport the tablet PC with a portfolio attached. A slim portfolio that protects the tablet PC or the tablet PC attached to an optional keyboard is included with the tablet PC. The slim portfolio included with the tablet PC is illustrated in this section.
280128-001.book Page 9 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Detaching the Portfolio from the Keyboard To detach the portfolio from an optional tablet PC keyboard: 1. Place the portfolio, tablet PC, and keyboard on a flat surface. 2. Fully open the portfolio. 3. Close the tablet PC and keyboard. (For instructions, see “Closing the Tablet PC and Keyboard” and “Transporting the Tablet PC and Keyboard,” later in this chapter.) 4.
280128-001.book Page 10 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Attaching the Portfolio to the Keyboard To attach the portfolio to an optional tablet PC keyboard: 1. Place the portfolio on a flat surface. 2. Fully open the portfolio. 3. Position the tablet PC and keyboard so they are perpendicular to the portfolio with the back of the keyboard facing you. 4. Align the 2 clips on the portfolio 1 with the 2 universal attachment slots on the tablet PC keyboard 2. 5.
280128-001.book Page 11 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Detaching the Portfolio from the Tablet PC To detach the portfolio from the tablet PC: 1. Place the tablet PC and portfolio on a flat surface. 2. Fully open the portfolio. 3. Close the tablet PC and keyboard. (For instructions, see “Closing the Tablet PC and Keyboard,” later in this chapter.) 4. Tilt the tablet PC so it is perpendicular to the portfolio with the back of the tablet PC facing you. 5.
280128-001.book Page 12 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Attaching the Portfolio to the Tablet PC To attach the portfolio to the tablet PC: 1. Place the portfolio on a flat surface. 2. Fully open the portfolio. 3. Position the tablet PC so it is perpendicular to the portfolio with the back of the tablet PC facing you. 4. Align the 2 clips on the portfolio 1 with the 2 universal attachment slots on the tablet PC 2. 5.
280128-001.book Page 13 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Using the Tablet PC Keyboard This section provides instructions for attaching, adjusting, transporting, and detaching the tablet PC keyboard. The tablet PC and keyboard can be attached or detached while the tablet PC is on, off, in Standby, or in Hibernation. The tablet PC can be docked in an optional docking station while attached to the keyboard.
280128-001.book Page 14 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC 3. Position the tablet PC above the keyboard, with the front of the tablet PC facing the keyboard. Positioning the tablet PC above the keyboard 4. Align the 4 slots on the tablet PC with the keyboard connector, alignment key, and 2 keyboard hooks on the keyboard, then press the tablet PC downward until it snaps into place.
280128-001.book Page 15 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Adjusting the Tablet PC and Keyboard To tilt the tablet PC screen to a comfortable viewing angle, push or pull gently on the top of the tablet PC.
280128-001.book Page 16 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Closing the Tablet PC and Keyboard To close the tablet PC and keyboard as you would close the display on a standard notebook: 1. Rotate the tablet PC clockwise until it snaps into place facing away from the keyboard. Rotating the tablet PC toward the back of the keyboard 2. Tilt the tablet PC downward onto the keyboard.
280128-001.book Page 17 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Transporting the Tablet PC and Keyboard If you are transporting the tablet PC and keyboard while they are not attached, be sure the rotation disk is in the default position. (The attachment features are at the rear of the tablet PC and the Compaq logo is right side up when you are facing the keyboard.
280128-001.book Page 18 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Detaching the Tablet PC from the Keyboard To detach the tablet PC from the keyboard: 1. If the tablet PC is closed, open the tablet PC, then rotate the tablet PC so the screen is facing the keyboard in the notebook position. If the tablet PC does not open easily from the keyboard, it may be secured to the keyboard with the keyboard latch.
280128-001.book Page 19 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC 2. Turn the assembly (the tablet PC and keyboard) so the back of the tablet PC and the keyboard are facing you. Positioning the tablet PC and keyboard to detach the tablet PC 3. Tilt the tablet PC so it is perpendicular to the keyboard. 4. To detach the keyboard, slide and hold the attachment release switch 1 on the tablet PC as you lift the tablet PC upward 2.
280128-001.book Page 20 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Replacing a Battery Pack Until you become familiar with Standby, Hibernation, and the battery pack replacement procedure, Compaq recommends that you replace a battery pack only while the tablet PC is off or connected to external power.
280128-001.book Page 21 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC 2. To unlock the battery pack release latch, press the latch firmly toward the unlock icon. Unlocking the battery pack release latch 3. Slide and hold the battery release latch as you disengage the 2 tabs on the battery pack from the 2 slots on the battery bay 1 and lift the battery pack out of the battery bay 2.
280128-001.book Page 22 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC Inserting a Battery Pack 1. Place the tablet PC front side down on a flat surface. 2. Align the 2 rectangular tabs 1 on the battery pack with the 2 rectangular alignment slots 2 on the battery bay of the tablet PC.
280128-001.book Page 23 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC 3. Insert the 2 alignment tabs on the battery pack into the 2 alignment slots on the battery bay of the tablet PC 1. 4. Tilt the battery pack downward until it snaps into place 2.
280128-001.book Page 24 Sunday, August 25, 2002 3:44 PM Beginning to Use the Tablet PC 5. To provide antitheft protection for the battery pack in the battery bay, replace the battery pack security screw. If you do not replace the battery pack security screw, store it in a safe place. One battery pack security screw ships inside the battery bay. A spare battery pack security screw is included in the package containing the pen battery.
280128-001.book Page 1 Sunday, August 25, 2002 3:44 PM 3 Solving Problems To solve a problem: 1. See the Quick Solutions Checklist, next in this chapter. 2. Refer on the Documentation Library CD to the Troubleshooting guide. 3. If the problem persists, see “Contacting Compaq,” later in this chapter.
280128-001.book Page 2 Sunday, August 25, 2002 3:44 PM Solving Problems Quick Solutions Checklist Is the Tablet PC Receiving Power? If the AC adapter light is off and the tablet PC cannot be turned on, adequate power may not be available to the tablet PC. ■ If the tablet PC is running on battery power or is connected to an external power source other than an electrical outlet, connect the tablet PC to an AC electrical outlet using the AC adapter or to a DC electrical outlet using an optional DC cable.
280128-001.book Page 3 Sunday, August 25, 2002 3:44 PM Solving Problems Is the Tablet PC Turned On? If the power/standby 1 light is off, the tablet PC may not be turned on. To turn on the tablet PC, slide and release the power switch 2. If the power/standby light is on, the tablet PC is turned on.
280128-001.book Page 4 Sunday, August 25, 2002 3:44 PM Solving Problems Is the Tablet PC Overheating? It is normal for the tablet PC to feel warm to the touch while it is in use. But if the tablet PC feels extremely warm, it may be overheating because the vent is blocked. When the tablet PC is facing you vertically, the vent is on the left edge. If you suspect that overheating could be causing the problem, allow the tablet PC to cool to room temperature.
280128-001.book Page 5 Sunday, August 25, 2002 3:44 PM Solving Problems Does the Pen Battery Need Replacing? If the pen does not interact with the tablet PC for approximately 14 minutes, the pen becomes inactive. To reactivate the pen, tap the pen tip anywhere on the tablet PC screen. If the pen button does not function like the right button of an external mouse, press the pen button before, not as, you select an item.
280128-001.book Page 6 Sunday, August 25, 2002 3:44 PM Solving Problems Is the System Unresponsive? If the system has stopped responding and you are unable to turn it off using standard Windows shutdown procedures: ■ If Windows is open, enter the ctrl+alt+del command by pressing the Windows Security button 1 on the tablet PC or the ctrl+alt+delete keys on an optional keyboard. You can press the Windows Security button with the tip of the tablet PC pen or a small object like the end of a paper clip.
280128-001.book Page 7 Sunday, August 25, 2002 3:44 PM Solving Problems Is an External Device Not Working? If an external device does not function as expected: ■ Turn on the device as instructed in the device documentation. Some devices, such as external monitors and printers, must be turned on before the tablet PC is turned on. ■ Verify that: ■ ❏ All device connections are secure. ❏ The device is receiving electrical power. ❏ The correct device drivers are installed.
280128-001.book Page 8 Sunday, August 25, 2002 3:44 PM Solving Problems Is Software Functioning Abnormally? If your software becomes unresponsive or responds abnormally: ■ Restart the tablet PC. ■ Run a virus scan. ■ Ä 3–8 ❏ For information about obtaining antivirus software, see the “Protecting the Tablet PC Against Viruses” section in Chapter 2. ❏ For information about running a virus scan, refer to the Help file within the antivirus software. Reinstall the software.
280128-001.book Page 9 Sunday, August 25, 2002 3:44 PM Solving Problems Contacting Compaq If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq.
280128-001.book Page 10 Sunday, August 25, 2002 3:44 PM Solving Problems Preparing to Call Technical Support To provide the fastest possible resolution of your problem, have the tablet PC and the following information available when you call: ■ Serial number and model description, which are provided on the product identification label on the back of the tablet PC. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that have been displayed.
280128-001.book Page 11 Sunday, August 25, 2002 3:44 PM Solving Problems Taking the Tablet PC to a Service Provider In addition to providing the information listed in the preceding section, “Preparing to Call Technical Support,” be sure to delete all passwords or to disclose all passwords to the service provider. For information about using Compaq passwords (passwords set in the Setup utility), refer on the Documentation Library CD to the Software Guide, “Passwords” chapter.
280128-001.book Page 1 Sunday, August 25, 2002 3:44 PM 4 Identifying Exterior Hardware Pen Components Pen Components 1 Pen tip Interacts with the tablet PC whenever the tip is touching the screen or within 0.5 inch (1.27 cm) of the screen. When tapped on or held over a pen-activated button, activates the button. 2 Pen button Functions like the right button on an external mouse. 3 Pen barrel Holds a standard AAAA battery.
280128-001.book Page 2 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Tablet PC Components Front: Lights Tablet PC Front Components: Lights 4–2 1 AC adapter light On: AC power is being supplied through the AC adapter. 2 Battery light On: A battery pack is charging. Flashing: A battery pack that is the only available power source has reached a low-battery condition. 3 Wireless LAN activity light Off: The internal wireless LAN is off or not installed.
280128-001.book Page 3 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Front: Pen-Activated Buttons Tablet PC Front Components: Pen-Activated Buttons 1 Tablet PC Input Panel launch button* When the tablet PC is in Windows, opens the Microsoft Tablet PC Input Panel application, which includes a handwriting pad and an on-screen keyboard.
280128-001.book Page 4 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Right Side: Power Switch and Power/Standby Light Tablet PC Right Side Components: Power Switch and Power/Standby Light 1 Power switch* When the tablet PC is: ■ Off, turns on the tablet PC. ■ On, initiates Standby.* ■ In Standby, resumes tablet PC from Standby. ■ In Hibernation, resumes tablet PC from Hibernation.
280128-001.book Page 5 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Right Side: Email Launch and Windows Security Buttons Tablet PC Right Side Components: Email Launch and Windows Security Buttons 1 Windows Security button* When pressed with the pen tip or a small object like the end of a paper clip while: ■ ■ 2 Email launch button Windows is open, enters the ctrl+alt+delete command.† The Setup utility is open, enters the reset command.
280128-001.book Page 6 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Right Side: Esc, Tab and Q Menu Buttons Tablet PC Right Side Components: Esc, Tab, and Q Menu Buttons 1 Esc button* While the tablet PC is: ■ Starting up and a flashing pointer is displayed on the screen, opens the Setup utility. ■ In Windows, functions like esc on a standard keyboard. 2 Tab button* When the tablet PC is in Windows, functions like tab on a standard keyboard.
280128-001.book Page 7 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Right Side: Jog Dial and Antenna Tablet PC Right Side Components: Jog Dial and Antenna 1 2 Jog dial* Antenna,† not visible from the outside of the tablet PC Functions like enter and the up and down arrow keys on a standard keyboard. ■ Press inward to enter a command. ■ Rotate upward to scroll upward. ■ Rotate downward to scroll downward. Sends and receives internal wireless LAN signals.
280128-001.book Page 8 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Lower Side Tablet PC Lower Side Components 1 Docking alignment slots (2) Secure the tablet PC to an optional tablet PC docking station. 2 Speakers (2) Produce stereo sound. 3 Audio-out jack Connects optional stereo headphones or powered stereo speakers. 4 Headset jack Connects an optional headset, such as a mobile telephone headset with a microphone and a monaural ear piece.
280128-001.book Page 9 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Left Side: Attachment Slots and Keyboard Connector Tablet PC Left Side Components: Attachment Slots and Keyboard Connector 1 Screen protector slots (2) Stabilize a screen protector* when it is attached to the tablet PC. 2 Universal attachment slots (2) Secure the portfolio, a screen protector,* or an optional attachment, such as a tablet PC keyboard, to the tablet PC.
280128-001.book Page 10 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Left Side: Security Cable Slot, Vent and Antenna Tablet PC Left Side Components: Security Cable Slot, Vent, and Antenna 1 Security cable slot Attaches an optional security cable to the tablet PC. 2 Vent Allows airflow to cool internal components. Ä 3 Antenna,* not visible from the outside of the tablet PC To prevent overheating, do not obstruct the vent.
280128-001.book Page 11 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Top: Connectors and Jacks Tablet PC Top Components: Connectors and Jacks 1 USB connector Connects an optional USB 2.0- or 1.1-compliant device.* 2 External MultiBay connector Connects an optional USB 2.0- or 1.1-compliant device.* 3 RJ-11 telephone jack Connects a modem cable. (A modem cable is included with internal modem models.) 4 RJ-45 network jack Connects an Ethernet network cable.
280128-001.book Page 12 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Top: Pen Holder and LAN Connection Lights Tablet PC Top Components: Pen Holder and LAN Connection Lights 4–12 1 Pen holder (shown with pen 2 inserted) Secures the pen to the tablet PC. 3 LAN connection lights (2) Both lights off: The tablet PC is not connected to a LAN. Both lights on: The tablet PC is connected to a LAN with a 100 Mbps link.
280128-001.book Page 13 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Top: Card Slots, Buttons and Tether Eyelet Tablet PC Top Components: Card Slots, Buttons, and Tether Eyelet 1 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 2 PC Card eject button Ejects an optional PC Card from the PC Card slot. 3 Tablet PC tether eyelet Used with the tether eyelet on the pen, enables you to tether the pen to the tablet PC.
280128-001.book Page 14 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Back: Attachment Features and Hard Drive Bay Tablet PC Back Components: Attachment Features and Hard Drive Bay 1 Docking connector Connects the tablet PC to an optional docking station. 2 Docking restraint latch recess Accepts the docking restraint latch on an optional docking station to secure the tablet PC to the docking station.
280128-001.book Page 15 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Back: Battery Bay Tablet PC Back Components: Battery Bay 1 Battery pack release latch Releases the battery pack from the battery bay. 2 Battery quick check button on battery pack* Activates the battery quick check lights, see below, which display how much charge remains in the battery pack. 3 Battery quick check lights (3) on battery pack* On: Each light represents a percent of a full charge.
280128-001.book Page 16 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Back: Memory and Mini PCI Compartment Tablet PC Back Components: Memory and Mini PCI Compartment 4–16 1 Memory and Mini PCI (peripheral component interconnect) compartment, not visible from the outside of the tablet PC. Contains 1 memory slot for a PC133-compliant memory module. Also, holds an optional Mini PCI board such as a modem board or a combination modem and wireless board.
280128-001.book Page 17 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Back: Labels Tablet PC Back Components: Labels 1 Microsoft Certificate of Authenticity label (inside the battery bay) Contains the Product Key number. You may need this number to update or troubleshoot the operating system. 2 System label Provides regulatory information about the tablet PC.
280128-001.book Page 18 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Back: Tilt Feet and Pad Feet Tablet PC Back Components: Tilt Feet and Pad Feet 4–18 1 Tilt feet (2) While the tablet PC is being used in portrait orientation as a free-standing tablet, can elevate the top of the tablet PC to provide a comfortable writing and viewing angle. 2 Pad feet (2) Stabilize the tablet PC when the tablet PC is placed as a free-standing tablet on a flat surface.
280128-001.book Page 19 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Additional Tablet PC Standard Components The components included with the tablet PC vary by geographical region and the tablet PC hardware ordered. The following illustrations and tables identify the standard external components included with most tablet PC models. These illustrations do not include supplementary documentation, supplementary CDs, or optional devices such as PC Cards or drives.
280128-001.book Page 20 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Cord, Cables and Pen Battery Additional Standard Components: Cord, Cables, and Pen Battery 1 Power cord* Connects the AC adapter to an AC electrical outlet. 2 Pen AAAA battery Standard alkaline battery that powers the pen.† 3 Modem cable Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter. (A modem cable is included with internal modem models only.
280128-001.book Page 21 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Adapters and Accessories Additional Standard Components: Adapters and Accessories 1 AC adapter* Converts AC power to DC power. 2 Country-specific modem adapter (included by region as required with modem models only) Adapts the modem cable to a non-RJ-11 telephone jack. 3 Japan-specific outlet adapter (Japan only) Connects the AC adapter to a 2-prong electrical outlet.
280128-001.book Page 22 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Tablet PC Keyboard Components This section identifies the hardware components of an optional tablet PC keyboard. ■ For information about detaching, attaching, and adjusting the keyboard, see Chapter 2, “Using the Tablet PC Keyboard” section. ■ For information about using the keyboard keys and keypad, refer on the Documentation Library CD to the Hardware Guide, “Pen, Command Controls and Keyboards” chapter.
280128-001.book Page 23 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Front: Keys Keyboard Front Components: Keys 1 Function keys (11) Perform system and application tasks. For example, in Windows and many applications, pressing F1 opens a Help file. ■ To enter an F11 function, press F11/F12. ■ To enter an F12 function, press Fn+F11/F12. 2 Fn Combines with other keys to perform system tasks. For example, pressing Fn+num lk turns on the keypad.
280128-001.book Page 24 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Front: Positioning and Security Features Keyboard Front Components: Positioning and Security Features 4–24 1 Rotation disk Rotates the tablet PC while it is attached to the keyboard. 2 Docking alignment notches (4) Help guide the tablet PC and keyboard into an optional docking station.
280128-001.book Page 25 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Top Keyboard Top Components 1 Alignment key Inserts into the alignment key slot on the tablet PC to safeguard attachment procedures. For example, matching the alignment key to the alignment key slot on the tablet PC helps you correctly orient the tablet PC to the keyboard as you attach the tablet PC to the keyboard. 2 Keyboard hooks (2) Secure the tablet PC to the keyboard.
280128-001.book Page 26 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Back Keyboard Back Components 1 Screen protector slots (2) Secure a screen protector* to the keyboard. 2 Attachment release switch Releases attachments, such as the portfolio, a screen protector* or the tablet PC, from the keyboard. 3 Docking connector Allows the tablet PC to be connected to an optional docking station while the tablet PC is attached to the keyboard.
280128-001.book Page 27 Sunday, August 25, 2002 3:44 PM Identifying Exterior Hardware Additional Keyboard Standard Component Additional Keyboard Standard Component Spare pointing stick caps (2) Replace a worn pointing stick cap.* *For instructions, refer on the Documentation Library CD to the Hardware Guide, “Maintenance, Shipping and Travel” chapter.
280128-001.book Page 1 Sunday, August 25, 2002 3:44 PM Index A AAAA battery included 4–20 replacing in pen 3–5 AC adapter connecting 1–14, 1–36 identifying 4–21 light 4–2 troubleshooting 3–2 AC power connector connecting AC adapter to 1–14, 1–36 identifying 4–11 Acrobat Reader installing 2–5 using 2–7 adapter for AC power cord.
280128-001.
280128-001.book Page 3 Sunday, August 25, 2002 3:44 PM Index card.
280128-001.
280128-001.book Page 5 Sunday, August 25, 2002 3:44 PM Index Func key, on on-screen keyboard 4–3 function keys (F1, F2, etc.
280128-001.
280128-001.
280128-001.
280128-001.book Page 9 Sunday, August 25, 2002 3:44 PM Index shutting down the tablet PC emergency procedures 3–6 Windows procedure 1–25 Sleep.
280128-001.
280128-001.
