HP OpenView Service Desk and HP Systems Insight Manager Integration User Guide

Scheduling the HP SIM Data Exchange
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The user must copy hpsimexchange.bat to the same location as sd_exchange.bat, and then edit
the file to include the correct configuration file, username, password, and ServiceDesk server name.
1. Open the Microsoft® Windows® Control Panel, and then select Scheduled Tasks.
2. Click Add Scheduled Task, and then click Next.
3. Click Browse, and then select the hpsimexchange.bat file located in the \service desk
4.5\client\bin directory.
Figure 32 Scheduled Task Wizard program window
4. Enter a name for the task and how often the task should run, and then click Next.
Figure 33 Scheduled Task Wizard task window