Getting Started Guide

How does my dog's Fi Collar connect to GPS, Bluetooth,
the Fi Base, and the Fi App?:
The Fi Collar will always try to use the least amount of battery possible. Whenever it's in range
of your Fi Base or a smartphone belonging to a designated owner with the Fi App installed and
running, the collar will use those connections (via Bluetooth) to locate your pup and display their
activity.
Once the collar is out of Bluetooth range of either your Fi Base or Fi App, the collar will use
GPS to acquire your pup's location. It is extremely important that the Fi Collar only connects to
LTE-M/GPS outdoors, as GPS is not reliable indoors. In order to achieve the longest
possible battery life, it is also essential GPS is only used when needed (when you are apart from
your dog, and they are outdoors).
If your pup is going to be away from both you and the Fi Base, and you want to track your pup
indoors, you'll either need to transport your Fi Base (remember to update the Wi-Fi Base settings
in the Fi App once you arrive at the new location), set up a new Fi Base (if your dog spends
extended amounts of time in multiple locations regularly, such as "home" and "office"), or add
someone with the Fi App in the new location as an owner.
Additionally, see: How to improve your Fi Base Connectivity & How to improve Fi App Mobile
Connectivity
International Usage:
The Fi Collar can only connect to the AT&T network in the United States, so if your dog travels
internationally, it will not function properly. That said, as long as your dog is located in the
United States, you can check in on your pup from anywhere in the world providing you have
internet access on your smartphone and a Fi subscription.
Charging the Fi Collar:
To charge your dog's Fi Collar, place the collar module on the Base. For full recharge time,
allow 3 hours from 0% to 100%.
For more information about the battery life of your dog's Fi Collar, see Battery Life.