HP 3PAR InForm OS 3.1.1 Messages and Operators Guide

MESSAGE CODE
0x00600de
TYPE
Component State Change; degraded disk
MESSAGE
PD <pd_id>Degraded (<list of states>)
STATE 1
Notready
SUGGESTED ACTION
The PD specified in the alert has reported it being not ready. Use the CLI command showpd
pd_id to confirm the disk is still in this state. This state might be temporary and might fix itself on
retries. If the error persists, contact your local service provider for technical support and services.
This state might be temporary and might fix itself on retries. If the error persists, contact your local
service provider for technical support and services.
STATE 2
Inquiry Failed
SUGGESTED ACTION
The PD specified in the alert has been marked failed because a SCSI inquiry to it failed. Use the
CLI command showpd <pd_id> to confirm the disk is still in this state. A disk is marked failed
because a SCSI inquiry to it failed to gather information about its serial number, device ID, vendor
ID, etc. Generally this alert is auto-fixed when the SCSI inquiry is retried. Wait for a few minutes
to see if the alert is auto-fixed. If that does not happen, contact your local service provider for a
possible disk replacement.
STATE 3
Unit Ready Failed
SUGGESTED ACTION
The PD specified in the alert has been marked failed because a command sent to check if disk is
ready has failed. A physical disk drive has failed and requires replacement. Use the CLI command
showpd <pd_id> to confirm the disk is still in this state.
A physical disk drive has failed and requires replacement.
STATE 4
Read Capacity Failed
SUGGESTED ACTION
The PD specified in the alert has been marked failed because a command sent to read its capacity
has failed. Use the CLI command showpd <pd_id> to confirm the disk is still in this state. A disk
is marked failed if a SCSI inquiry to check its capacity fails. This error is also intermittent and might
get fixed if the SCSI inquiry succeeds on a retry. As above, the suggested action is to wait for a
few minutes for the retry to fix it. If not, contact your local service provider for a possible disk
replacement.
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