HP Systems Insight Manager 5.2 Update 2 Technical Reference Guide

Related procedures
• Creating an automatic event handling task
• Editing automatic event handling tasks
• Copying automatic event handling tasks
• Viewing task definitions
• Viewing event task results
• Deleting events
• Configuring e-mail settings
• Configuring modem settings for paging
Related topics
• Events
• Examples of e-mail pages
Configuring e-mail settings
To configure HP SIM to send e-mail notifications through automatic event handling:
1. Access the Simple Mail Transfer Protocol (SMTP) host and CMS e-mail settings through the First Time
Wizard or choose Options→Events→Automatic Event Handling→Email Settings. The Email
Settings page appears.
2. Enter the SMTP host name. The SMTP host is the outgoing e-mail server that the CMS uses to send e-mail
notifications.
3. In the Sender's e-mail address box, enter the e-mail address that the management server uses when
sending e-mail notifications.
4. To authenticate your SMTP server, select Server Requires Authentication.
5. Enter the account user name and password in the corresponding boxes.
6. Note If you did not enter a valid Simple Mail Transfer Protocol (SMTP) host, HP SIM notifies you that it
cannot send e-mail notifications. If you do not want to enter e-mail settings now, click OK, or to enter
a valid SMTP host, click Cancel.
If you are changing the e-mail settings from the Options→Events→A utomatic Event Handling→Email
Settings page, click OK to save changes.
NOTE: If the Server Requires Authentication option is selected, and you enter incorrect account
information, e-mail event notifications do not reach the intended recipients.
Additional e-mail settings
The globalsettings.props contains properties that can be set for additional information to be included
in e-mail messages.
EmailPrefixUserSubject
To have user defined information (from the e-mail information on the Actions page) displayed first on the
subject line of an e-mail, you must change the EmailPrefixUserSubject property in the
globalsettings.props file to True. Otherwise, HP SIM defined information is displayed first. The
globalsettings.props file is located at:
• On Windows It is typically located at C:\Program Files\HP\Systems Insight
Manager\config\globalsettings.props.
• On HP-UX and Linux It is located at /etc/opt/mx/config/globalsettings.props.
550 Administering systems and events