HP Smart Array Cluster Storage System

Troubleshooting
D-2 HP Smart Array Cluster Storage System User Guide
HP CONFIDENTAL
Writer: Rob Weaver File Name: j-appd Troubleshooting
Codename: Aurora Part Number: 240333-003 Last Saved On: 11/6/02 1:07 PM
When the System Does Not Start
WARNING: A risk of personal injury exists from hazardous energy levels. The
installation of options and the routine maintenance and service of this product
must be performed by individuals who are knowledgeable about the
procedures, precautions, and hazards associated with equipment containing
hazardous energy circuits.
If the system does not start:
1. Be sure that the attached server and monitor are working properly.
2. Be sure that the system is plugged into working outlets.
3. Be sure that the power source is working properly:
a. Check the status using the system power LED. For the location and
explanation of the system power LED, refer to Chapter 1, “Component
Identification.”
b. Be sure that the Power On/Standby button was pressed firmly.
4. Be sure that the power supplies are working properly.
Check the status using the power supply/blower assembly LEDs. For the location
and explanation of these LEDs, refer to “Rear Panel LEDs” in Chapter 1,
“Component Identification.”
5. Restart the system. Refer to “System Power Down” in Chapter 2, “Installation
and Operation.”
IMPORTANT: If the system does not restart, proceed to “Diagnostic Steps” in this
appendix.
6. Check the system for the following normal power-up sequence to be sure that the
system meets the minimal hardware requirements and is powered up during
normal operations:
a. The front panel system power LED turns from off (standby/off ) to solid
green (on).
b. The blowers start up.
c. The 2-Port or 4-Port Shared Storage Module LED flashes green.