User guide

Troubleshooting
It is important to follow these instructions when replacing
components in the RA4000. If the procedure is done improperly, it is possible to
lose data or damage equipment.
To take advantage of all features, check the Compaq website
(www.compaq.com) to make sure you have the latest firmware update.
When an RA4000 Controller fails in an online active:
1. Perform a normal system shutdown of the servers that are using the
RA4000.
2. Power down the RA4000.
3. Unplug all power cords for the RA4000.
4. Remove the Fibre Channel cable 1 attached to the GBIC in the failed
RA4000 Controller.
5. Squeeze the tabs on either side of the GBIC 2, then remove the GBIC
by pulling it straight out of the RA4000 Controller 3.
2
2
3
1
Figure 4-12. Removing the Fibre Channel cable and GBIC
6. Squeeze the latches 1 and pivot open the two ejector levers 2 securing
the RA4000 Controller.