Server User Manual

Table Of Contents
Chapter 1: Introduction 3
Developer support and resources
Contacting Borland Developer Support
Borland offers several support programs for customers and prospective customers.
You can choose from several categories of support, ranging from free support upon
installation of the Borland product, to fee-based consultant-level support and extensive
assistance.
For more information about Borlands developer support services, see our web site at
http://www.borland.com/devsupport/, call Borland Assist at (800) 523-7070, or contact
our Sales Department at (831) 431-1064.
When contacting support, be prepared to provide complete information about your
environment, the version of the product you are using, and a detailed description of the
problem.
For support on third-party tools or documentation, contact the vendor of the tool.
Online resources
You can get information from any of these online sources:
World Wide Web
Check the JBuilder page of the Borland website, www.borland.com/jbuilder, regularly.
This is where the Java Products Development Team posts white papers, competitive
analyses, answers to frequently asked questions, sample applications, updated
software, updated documentation, and information about new and existing products.
You may want to check these URLs in particular:
http://www.borland.com/jbuilder/ (updated software and other files)
http://info.borland.com/techpubs/jbuilder/ (updated documentation and other
files)
http://bdn.borland.com/ (contains our web-based news magazine for developers)
Borland newsgroups
When you register JBuilder you can participate in many threaded discussion groups
devoted to JBuilder. The Borland newsgroups provide a means for the global
community of Borland customers to exchange tips and techniques about Borland
products and related tools and technologies.
You can find user-supported newsgroups for JBuilder and other Borland products at
http://www.borland.com/newsgroups/.
World Wide Web
http://www.borland.com/
http://info.borland.com/techpubs/jbuilder/
Electronic newsletters To subscribe to electronic newsletters, use the online form at:
http://www.borland.com/products/newsletters/index.html