HP Smart Update Manager 4.2 User Guide
Table Of Contents
- HP Smart Update Manager User Guide
- Abstract
- Notice
- Contents
- Introduction
- HP Smart Update Manager overview
- Using this guide
- New features of HP SUM 4.2.0
- Minimum requirements
- Supported deliverables overview
- Deployment from HP SUM
- Executing HP SUM
- Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows
- Deploying software using the Integrity Support Pack (ISP) for Microsoft Windows
- Deploying software using the ProLiant Support Pack for Linux
- Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD
- Deploying firmware using the HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers Bundles
- HP SUM User Interface
- Deployment scenarios
- Keyboard support
- Local host installations
- Multiple-host installations
- Selecting remote hosts or groups
- Searching for remote hosts
- Managing hosts
- Managing groups
- Entering credentials for hosts
- Selecting bundles to filter on multiple hosts
- Selecting components to install on multiple hosts
- Updating Firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers
- Viewing the installation results for multiple hosts
- Scripted deployment
- Advanced topics
- Troubleshooting
- Recovering from a failed ROM upgrade
- Recovering from an installation failure
- Recovering from a discovery failure
- Recovering from a loss of Linux remote functionality
- Recovering from a blocked program on Microsoft Windows
- Recovering from operating system limitations when using a Japanese character set
- Recovering from Fatal Error - application will exit message
- Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
- Recovering a lost HP Smart Update Manager connection
- Troubleshooting HP Smart Update Manager in IPv6 networks
- HP SUM found new hardware message
- Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
- Linux component version discrepancy for source RPMs
- HP SUM displays No components found in the selected repository(ies) message
- Additional/Optional Actions columns are grayed when HP SUM is maximized
- Installation of components failed with 'Update returned an error' when installing Linux RPMs
- Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens
- HP SUM fails on Windows Vista® due to McAfee firewalls
- Technical support
- Acronyms and abbreviations
- Index

Troubleshooting 99
6.
Power up the server.
The server generates one long beep and two short beeps to indicate that it is in disaster recovery mode.
If the disk is not in the correct drive, then the system continues to beep until a valid ROMPaq disk is
inserted.
The ROMPaq disk flashes both system ROM images. If successful, a sequence of ascending audible
beeps is generated. If unsuccessful, a sequence of descending audible beeps is generated, and you
must repeat the disaster recovery process.
7. Power down the server.
8. Remove the ROMPaq disk.
9. Power up the server.
To manually set the server for ROMPaq disaster recovery:
1. Power down the server.
2. Remove the access panel.
3. Set the system maintenance switch positions for disaster recovery. Switch positions are
server-specific.For information about the correct settings for your server, see the server documentation.
4. Insert a ROMPaq diskette with the latest system ROM from the HP Smart Update Firmware DVD or the
HP website (http://www.hp.com/support (http://www.hp.com/support)).
5. Install the access panel.
6. Power up the server.
7. Allow the system to boot completely.
8. Repeat steps 1 and 2.
9. Reset the system maintenance switch positions to the original settings.
10. Repeat steps 5 and 6.
Recovering from a failed option ROM upgrade
To recover from an option ROM upgrade failure, use the recovery method that is appropriate to the specific
option.
Array controller ROMs
Array controllers support Recovery ROM, which is a redundancy feature that ensures continuous system
availability by providing a backup ROM. During the flash process, a new version of the firmware can be
flashed to the ROM while the controller maintains the last known version of the firmware. If the firmware
becomes corrupt, the controller reverts back to the redundant version of the firmware and continues
operating.
NOTE: Storage option ROMs cannot be downgraded with ROMPaq because ROMPaqs have
been retired as a delivery method for storage options.
Lights-Out management ROMs
To perform disaster recovery for RILOE II, iLO, iLO 2, and iLO 3, see the documentation for your particular
Lights-Out management product on the Remote management website
(http://www.hp.com/servers/lights-out).