User Guide

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that, make sure that you are using a colon “:” and not a semicolon “;”. Your final URL should look
something like this:
“http://192.168.2.149:12345/” (without quotes). Keep in mind that the IP address and port number
will be different depending on your setup.
5. Select WAN button: The LAN radio button will be selected by default. You must click and select
WAN in order for this remote connection to work.
6. Connect to the internet: Confirm that your computer is properly connected to the internet by
loading another web page first, then trying the DVR’s remote access URL again. Also, confirm
that an Ethernet cable is connected from your router to the correct port on the back of your DVR.
Please refer to part 2 of this guide: Front/Back Panel Diagrams & Descriptions.
7. Check for UPnP: For remote access to work, UPnP has to be enabled on your DVR and it has
to be enabled and supported on your router. Check your router’s documentation to confirm
whether UPnP is supported. Otherwise, an alternative to UPnP is port forwarding which can be
done by following a video tutorial for the HDCVI system.
To find this video, go to http://www.amcrest.com/videos/ and find the video by clicking Playlists.
To contact Amcrest support, please do one of the following:
o Visit http://amcrest.com/contacts and use the email form
o Call Amcrest Support using one of the following numbers Toll Free: [phone]
International Callers (Outside of US): [phone]
USA: 713-893-8956
Canada: 437-888-0177
UK: 203-769-2757
o Email Amcrest Customer Support [e-mail]
Web Interface Walkthrough
The web interface several different options: