HP Smart Update Manager 4.2 User Guide
Table Of Contents
- HP Smart Update Manager User Guide
- Abstract
- Notice
- Contents
- Introduction
- HP Smart Update Manager overview
- Using this guide
- New features of HP SUM 4.2.0
- Minimum requirements
- Supported deliverables overview
- Deployment from HP SUM
- Executing HP SUM
- Deploying software using the ProLiant Support Pack (PSP) for Microsoft Windows
- Deploying software using the Integrity Support Pack (ISP) for Microsoft Windows
- Deploying software using the ProLiant Support Pack for Linux
- Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD
- Deploying firmware using the HP Smart Update Firmware - HP Integrity BL860c/BL870c/BL890c i2 Servers Bundles
- HP SUM User Interface
- Deployment scenarios
- Keyboard support
- Local host installations
- Multiple-host installations
- Selecting remote hosts or groups
- Searching for remote hosts
- Managing hosts
- Managing groups
- Entering credentials for hosts
- Selecting bundles to filter on multiple hosts
- Selecting components to install on multiple hosts
- Updating Firmware on HP Integrity BL860c/BL870c/BL890c i2 Servers
- Viewing the installation results for multiple hosts
- Scripted deployment
- Advanced topics
- Troubleshooting
- Recovering from a failed ROM upgrade
- Recovering from an installation failure
- Recovering from a discovery failure
- Recovering from a loss of Linux remote functionality
- Recovering from a blocked program on Microsoft Windows
- Recovering from operating system limitations when using a Japanese character set
- Recovering from Fatal Error - application will exit message
- Recovering from a missing reboot message when running on SUSE LINUX Enterprise Server 9
- Recovering a lost HP Smart Update Manager connection
- Troubleshooting HP Smart Update Manager in IPv6 networks
- HP SUM found new hardware message
- Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
- Linux component version discrepancy for source RPMs
- HP SUM displays No components found in the selected repository(ies) message
- Additional/Optional Actions columns are grayed when HP SUM is maximized
- Installation of components failed with 'Update returned an error' when installing Linux RPMs
- Issues related to bundle filtering on the Select Items to be Installed and Select Bundle Filter screens
- HP SUM fails on Windows Vista® due to McAfee firewalls
- Technical support
- Acronyms and abbreviations
- Index

Introduction 19
Component Supported
Emulex, QLogic, and Brocade Fibre Channel Host Bus Adapter
firmware
Yes, offline only
Tape blade firmware
Yes
Virtual Connect firmware
1
Yes, online only
HP StorageWorks 600 Modular Disk System (MDS600)
2
Yes, offline only
HP 3Gb SAS BL Switch firmware
Yes, online only
Onboard Administrator Firmware
4
Yes, online only
CPLD/SPLD
5
Yes
When updating HP ProLiant blade servers in an HP BladeSystem Matrix, do not select ftp.hp.com to download the latest
components. Ensure the component source contains versions of components that match the BladeSystem Matrix
Compatibility chart before using HP SUM to deploy any software of firmware.
To view the BladeSystem Matrix compatibility chart, see the HP website (http://www.hp.com/go/matrixcompatibility).
1
Virtual Connect firmware components can be downloaded and added to the HP Smart Update Firmware DVD by
creating a USB key using the USB Key Utility. The latest version of the Virtual Connect firmware components can be
obtained from the HP BladeSystem Firmware Maintenance website (http://www.hp.com/go/bladesystemupdates).
HP SUM 4.1.0 and later support deploying Virtual Connect firmware version 3.x and later only. HP recommends using
VCSU to deploy VC firmware version 2.3x and earlier.
HP SUM does not upgrade the VC firmware in any situation where the Virtual Connect health state is reported as bad or
invalid.
2
MDS600 firmware update requires HP SUM 3.6.0 or later. All blades in an enclosure with Smart Array P700M
controllers, except the blade doing the update, must be turned off before the firmware update process is initiated.
MDS600 firmware can only be updated using the HP Smart Update Firmware DVD in offline mode.
3
HP SUM does not support direct deployment of LO-100 (using the LO-100 BMC IP) or iLO 3 firmware from the remote
hosts section. To flash the LO-100 or iLO 3 firmware component, you must go through the server IP.
4
HP SUM does not support downgrading the Onboard Administrator firmware from a new major release to an older
release version (for example, 3.x to 2.x). However, downgrading to a minor version from within a major version is
supported (for example, 2.60 to 2.52). To manually install a previous version of the Onboard Administrator firmware,
select the Force downgrade box from the Firmware Information section on the Onboard Administrator GUI screen. Select
the firmware file by browsing locally or by locating a URL using the input boxes. For any limitations in using older
Onboard Administrator firmware or other downgrade options, see the HP Onboard Administrator User Guide.
5
HP SUM 4.1.0 and later has the ability to flash the CPLD/SPLD for HP ProLiant BL280 G6 and BL490 G6 servers. The
CPLD/SPLD flash components are not part of the HP SUM deliverable and must be manually downloaded from the HP
website (http://www.hp.com). Run HP SUM and deploy the CPLD/SPLD component.
IMPORTANT: After flashing the CPLD/SPLD, you must cycle power for the changes to take effect.
Remove the blade from the enclosure, and then wait 30 seconds before re-inserting it. Pressing the
power button is not sufficient. When performing this flash upgrade from a Linux OS environment,
the HP ProLiant Channel Interface Device Driver for iLO2 must be installed and running before
executing the upgrade. If the HP ProLiant Channel Interface Device Driver is not installed and
running, the following error message displays: The software is not supported for
installation on this system. You must install the iLO Channel Interface
driver to use this component.
No driver requirement exists for the Windows OS flash upgrade.